I'm surprised at the previous post. I've dealt with Lowell's for years and have not been…read moredisappointed ever. I've been able to acquire my year's history for tax purposes, called them to transfer script when out of town or state, and was able to acquire my mother's script when her pharmacy was unable to fill it.

Very disappointed in the service. The staff that I personally dealt with more than once were not…read moreknowledgeable and had no interest in helping me. We had some insurance issues and they could not even be bothered to give us a cash price, even after asking repeatedly. I have worked in a pharmacy (many years ago) and this place is sub par. Take your business elsewhere.

Went in for some cranberry supplements and medicated powder but ended up also buying candy and a…read morecute ornament. Darn you Walgreens for your product placement. The cashier was a very pleasant person which made our checkout nice.

I gave four stars because Julia at the pharmacy desk who gives the vaccinations was awesome. She…read morewas definitely very busy, but was polite to all customers and took the time to vaccinate my daughter. I think this would be a great location if they would assign task more properly. They seemed to be very well staffed the day I went just poor delegation skills on part of management.

Great selection. Only thing is you need to ask the staff to open the restroom for you.read more

Out of towner here. The air is Roswell is very dry compared to where I am from. My nose was very…read moreirritated and I was looking for relief at 11 pm on a Friday night. Went into the store to pick up some saline and the lady clerk I ran into took me directly to where the saline was. They had a variety of selections. I was out of the store in less than five minutes. I appreciated the convenience and help.

The cutest little CVS that you will find complete with space craft looking windows. I needed dry…read moreshampoo, and this place doesn't even sale shampoo period. They seem to have everything else you could possibly need in small sizes, including alien souvenirs.

Crystal B was so nice over the phone when I called to find out if CVS took my insurance. I really…read moreappreciated that. I'd been trying to get another large chain pharmacy to take my insurance, because they are in the network. They told me I was not eligible for Tri care as the secondary. Today I spent 2 hours on the phone with my Humana rep. We went through everything. Tri care said I was eligible, of course. My Humana lady called the pharmacy with me on the line. She was going to tell them how to submit to Express Script (tricare) but the chain pharmacy would not talk to her. She wanted me to come down to the store. So I did. The line was long. An employee told me I was last in line before lunch. Ok. He said they would take me. When I got the the pharmacy person, he said there was no one to help me as everyone was at lunch. It was 1:40. I asked what the lunch hours were and he said there were signs all over the store! Rude. So I will go to CVS. We had to change pharmacies from Sams because they are no longer taking our insurance. Thank you, CVS.

Desirea and everyone in the meat department is the only thing that is saving this place. Ever since…read morethe new system has been switched over, we've only experienced terrible customer service, terrible quality of produce/products, and overall negative atmosphere. As there aren't many grocery stores in Carlsbad, the options are limited and we would normally choose Albertsons for convenience and quality products. Not the case anymore. Their points system has been overhauled and made more difficult to receive customer service for points specifically. The management bullies and belittles some of the checkout staff that are merely trying to work, not a good example to set in Carlsbad.

Always clean and well stocked with friendly faces and senior discounts the first Wednesday of every…read moremonth month nice deli and bakery.

My daughters and I came into this CVS Pharmacy on Canal St in Carlsbad, NM on April 27, 2024…read more It was midafternoon. The employees were friendly and mostly helpful. I came into see if they had this OTC allergy medication a friend had recommended. I noticed right away the low stock of other brands. Of course, I didn't see the new brand. As I was searching for it, I overheard one of the pharmacy representatives awkwardly assisting a customer. I got frustrated just listening. Trashy parking lot. Okay restrooms. I sure thought CVS would have that medicine, but I guess not.

Zero stars. The pharmacist with maroon colored hair named Siri discriminated against me and refused…read moreto sell me insulin syringes. When I initially walked in polite and professional asking if they were in stock she asked me why I needed them and then asked me to show her a picture of a prescription I had that required them!! Which is crazy. I have a prescription for testosterone and prefer insulin syringes cuz they hurt less. Siri the "pharmacist" looked me up and down very judge mentally and told me that even though they had them in stock she would not sell them to me because they were going to save them for people who needed them more than me!! She had no idea why I needed them, had no business asking me why I needed them and this behavior is completely unprofessional and goes against everything your taught in the medical industry. This woman should have her employment looked at very seriously and honestly has no business being a pharmacist.

Last full-size grocery store before heading up in the mountains. Typical wal mart, maybe a little…read morebetter than some. Stock up here, before heading into mountains. This is where I get my Dr Pepper zero I am drinking this morning sitting of the porch of my cabin listening to the birds and the cold wind blow through the pines while writing this review.

People are so much nicer than most Walmarts, maybe just the small town vibe. Smaller selection but…read moremore than enough.

I made a pickup order for my sister to pick up, and Walgreens made the process impossible. She went…read moreseveral times and was still not able to get it. I finally had to call the store myself, and the woman who answered (wouldn't even give me her name) was extremely rude. She kept cutting me off, trying to "explain" that no one had given my sister a hard time and even claimed the order was already picked up--which was clearly untrue because my sister was still standing in the store waiting. At one point, she even asked me, "was it 3 bags?" -- how would I know? I placed an order for 7 items! Then, all of a sudden, she "found" the order after insisting it wasn't there. Instead of apologizing, she continued arguing and spoke over me the entire time. On top of that, they were questioning my sister and saying things like, "we didn't bother you, we never gave you a hard time," which was completely unnecessary and unprofessional. I asked for her to stay on the line until my sister had the order in hand, but she refused and hung up. This happened today (9/7/25) at approximately 7:15pm. No apology, no accountability--just rudeness and attitude. Outrageous customer service. I am reaching out to corporate.

Online schedule for 2:15 inoculations for Flu and COVID. Arrived as suggested, early. By 2:25 I was…read moredone and on my way home, full of vaccines, thanks to the fantastic administrations from Rebecca. GREAT JOB!

Best customer service in Roswell. Short lines. Friendly staff…read more Hard to find a good pharmacy in town. This is it.

Weston and his staff our outstanding! Prompt and efficient and very personable! Couldn't be…read morehappier!