We are heading out of town. I called my doctor. To give them a call looked them up on the Internet, Haymarket Walmart never been there before. What wonderful folks I gave them a buzz asked if they had received the prescription. They let me know when I could pick it up that they were closed at that moment, work with me all the way Really really nice people I can't thank them enough. read more

Front staff were very nice. I asked a question and the pharmacist made a "cutting the throat gesture" to the front staff to indicate to end the conversation with me. Very unprofessional. WalMart website appararently didnt document some "corporate" rules so I was get clarification. I will use a different pharmacy read more

Always kind and helpful. I've add questions for at least two of the pharmacists and they were so patient and kind, and I felt like they really cared since they knew I was worried about my child. The rest of the staff are always kind and helpful. I don't love that they close during lunch, but their prices are better than anywhere else, so it's worth the inconvenience sometimes. read more

They close for lunch - no time posted in the store or online. Rushed over from the doctor at 1:30 pm for a prescription and they were closed. We would have gone somewhere else read more

This pharmacy has the most caring , helpful people I've come across in quite awhile. Several of the people there have gone above and beyond to assist me with situations that were my doctors office problems and instead of leaving me hanging, they worked diligently to make sure my prescription was corrected. Not once but twice. And they've found a better price. AND were nice and they ALL are very personable and friendly. Can't find that anymore!!! Especially during this dreadful time of the Corona virus threat, when everyone is going crazy and being inside a Walmart they STILL find time to smile, help, and make us feel comfortable. I am so glad I switched to these lovely people. read more

I am writing to let you know how much I appreciated the work of your staff and a particular staff member Christen or Christene, not sure which name is correct but on July 3rd this month, I had a Dr. appointment. I had some pain and swelling in my leg. The Dr. sent me to Novant hospital for testing and it turned out I had blood clots in my leg. I was told I needed to be treated with Xeralto right away. So as you can imagine the anxiety, I was worried about the blood clots and I had heard how very expensive that drug is. The prescription was sent as always to your Walmart store in Haymarket. I called ahead to see when it would be ready and then began looking for GoodRX or possible coupons I could use but found none. So when I arrived at the Pharmacy Christen brought out the drug and upon seeing the price nearly $600 for the start-up kit, she went into the computer looking for a legal coupon or program that might offset some of the cost. I was surprised by the amount of time and effort she used to try and help me. While at that moment it wasn't terribly busy and no one was waiting. But still she must have spent 15-20 minutes. That's above and beyond and I really wanted to tell you how much I appreciated her and the staff's help that night. read more

This pharmacy goes above and beyond every single time I go to them. I haven't seen this level of service in quite sometime!!! I just wish they had a drive thru servic but other than that, they are wonderful read more

I am the Kristen from the first review. I never would have seen this if another patient hadn't have come in today and mentioned it. I'd first off like to say thank you for the kind words. I would like to think that I would go above and beyond for any and all of our patients. If anyone needs help, feel free to ask for me or anyone else in the pharmacy. I will do everything I can to help you. I completely understand when a patient comes in to ours or any pharmacy and gets hit with sticker shock. Believe me, I have been there myself. I would suggest 1. Sign up for the online pharmacy account and/or text messaging. When your prescription is ready you will be notified with the price. 2. If you get that price and it's not what you expected, call us and we can take a look at it and try to figure out why it is so high. (you cn also call the insurance company and they can tell you) it could be a higher tier medication, you may not have reached your deductible, etc. Don't be afraid to ask. It may simply be we didnt have any insurance information for you, or what we have may be outdated. 3. If your doctor prescribes you a new medication, whip out that phone and do a quick search for average price. That may give you some idea. FYI...Most doctors don't actually know how much some of these medications cost, so please, if possible, do a little research. 4. There are savings cards you can look up and you may actually get your medication cheaper with those than insurance. If it is a pricier medication though, insurance is generally cheaper. There are also some medications that do have savings cards direct from the manufacturer, so check for those. They can be used in conjunction with insurance, but most do require that you have a commercial insurance and a lot cannot be used if you have a federally funded insurance such as Tricare, Medicaid or a Medicare plan. Don't forget to read that small print and some will need to be activated before using. 5. If your doctor writes for a certain qty of medication, you don't have to get that amount. Unless of course it is what is called a Schedule 2 controlled medication. You can get less, but you will lose tha balance of that medication. We have no problem changing the quantity on a fill or seeing if it is cheaper another way. 6. Please be patient with us. I know everyone's time is important to them. If you need a refill, call ahead, or use the app. Filling a prescription requires a number of steps, and those do take time. I promise you, it's not just a matter of putting a label on it and handing it to you. That in all seriousness could kill you. There may be a drug interaction with another medication you are taking, the doctor could have sent in a medication you might have an allergy to. They may have sent something that isnt covered by your insurance. The medication could be on a manufacturer back order and we need to get it changed. They may have put the wrong directions or no directions at all or no quantity (it happens way more often than you think). We may have a number of prescriptions ahead of you, the phone may be ringing nonstop, we may have to call insurances or doctors, its flu shot season and that also slows things down. That does not mean we do not care or aren't trying to hurry and get you the medications you need and on the way to where you need to need to be. Thanks! read more