I should have known better as they have not improved in 2yrs. They never return my calls or answer…read morethe phone. I am 79 yrs. old and really need my meds.

Lately it's been really hard to get prescription filled. My doctor called it in 3 weeks ago. I…read moremade several attempts to follow up by leaving messages and never got a call back. Today I got notice a prescription was filled thinking it was this one instead it was an existing prescription that I just had filled and it was incorrect. I asked about the one I had been waiting for and she said it needed to be confirmed but how is one to do that is if they don't return calls? I am disappointed as it used to be such a great pharmacy and lately it's more misses and no communication they have resorted to texting and it goes unread and no follow through

Ok this is more of an update to my comment below the change in rating is because it's not a store…read moreissue but a corporate greed issue. After painlessly investigating why the service is so bad here I've come to realize it's not truly the store itself but Corporate, I use the analogy it's not the waitress but the cooks themselves, I've been soo frustrated with this store because I winter in AZ and never have a problem but I also notice that they tend to have more staff in Az at any given time. Obviously corporate cuts in Colo giving minimal staff for a high-volume store. Not only does the pharmacist have to give Vaccines which takes a while but also filling RX, unfortunately leaving the pharmacist stretched thin. Then they have only one other person to do the drive up, the front desk and stock RX for patients in the bin leaving NO ONE to answer the phones. In order to rectify this situation, it HAS TO START with corporate because I guarantee you that if a med error happens Corp. will throw the pharmacist under the bus.

My maintenance med has been on back order for a week and I've been without a dose for multiple…read moredays. Totally unacceptable.

This pharmacy is amazing! There aren't many left in this world with the personal touch! They're…read morevery knowledgable and friendly and professional. Akos the pharmacist is so great! She did our covid vaccinations and she was awesome! I highly recommend!!

I love this pharmacy! My daughter has health issues, so we've always had to have her medications…read morecompounded. Akos and her team are amazing. They are knowledgeable, provide excellent service, but more than anything, they are so kind! We've had a really tough time lately, and they supported us through everything. We've tried so many other compounding pharmacies, and now we won't go anywhere else. Highly, highly recommend!!

I am writing thIs while waiting half way down the aisle for a register. The sad thing is that they…read morehave six other registers that could be used right now. I'm sure I have better things I could be doing with my time. Update: in case you didn't know, King Soopers has a great deal on a dozen donuts on Friday. Unfortunately, this King Soopers doesn't seem to have donuts on Friday. Disappointed again.

This location is not fitting for Highlands Ranch. Half the carts don't work, and you can't get…read moredown any aisle due to all the crap they put on floors on the aisles and all the displays they shove in. Avoid

Jessica at Elite Pharmacy is courteous, patient and very helpful. It is a pleasure to work with…read moresuch kind and professional people. I am switching my whole family's prescription here!

I despise chain pharmacies such as Walgreens and King Soopers. They're so busy they don't have time…read moreto talk with you and you're just another prescription to them. I searched out independent pharmacies when I moved to this area and came upon Elite Pharmacy. They are wonderful! It's just a little family owned operation, it's exactly what I was looking for. They fill your prescriptions in 5 minutes or less and are very friendly. Dewey is the pharmacists, he's pretty cool, he's never to busy to bulshit with the customers. Very knowledgeable and takes the time to answer any questions or concerns you might have. Then there's a few other girls that work there, not sure if they are all pharmacists or pharmacy techs but one of them is pretty cute...her name is Hannah. This pharmacy will also deliver meds to your house at no extra cost and their meds are crazy CHEAP! I don't have insurance so I know what meds cost cash price generally, at least the ones I get on reg basis. One prescription I get cost me 67.89 at The Walgreens and here it cost exactly 20 bucks! Every med I get is significantly cheaper here! Give this place a try!!!! You won't be disappointed!!!

My whole experience with this pharmacy is always wonderful…read more Great staff...everyone is very professional and friendly.

Absolutely and without a doubt the best pharmacy in town. Knowledge (and so friendly) staff…read moregenuinely care about the patient. My first experience was with one of the owners, Michael. He called with concerns about my meds not playing well with a new prescription being called in. He then took the time to play phone tag with the Dr, who agreed and switched meds! That had Never happened with big box pharmacy! It's a drive that I will Happily continue to make.

Joe Wise is an amazing pharmacist. He's old skool, no nonsense and by far the most caring and…read moreknowledgeable pharmacist that I have ever met. If you ever need supplements he is the man to speak with. Joe is an indispensable, irreplaceable Colorado institution, the world would be a better place with more men like Joe Wise. I almost hate to write this review, Joe's pharmacy is already busy and I would like him to have more time for Me. But there is no denying that more people should know about Joe and his gift of knowledge; ya'll just have to listen to him.

I can't say enough good things about Wise Pharmacy and their personalized, caring services. So…read moremuch more than just a pharmacy, they are helping to give me my health back! *Since 1987, award winning Wise Pharmacy has provided customized compounding services to all of Colorado including veterinary. A proud member of the Professional Compounding Centers of America* https://www.wisepharmacy.com

The gentlemen working at the pickup counter was rude and unpleasant. Did not greet me at window,…read moreonce he retrieved my prescription he just stood there looking at me. Finally he said, " Are you going to sign for it?" I didn't know that a signature was required nor where to sign. He looked at me again, I inquired where do I sign? It was a machine behind the glass. After payment was received he just stared at me. I finally said...... you're welcome. Just had to vent my unpleasant experience. Kindness and customer service goes a long way!

Amy changed the entire game at this location. She is the pharmacist and I just hope she doesn't get…read morecompletely burnt out and has to leave soon. The change and feeling I had from my last experience is night and day and the process, refill time, changes in scripts etc- Amy gets it done quickly and her techs follow her lead. She empowers those around her and it seems the people working with her are happier. Nico is also fantastic and he has made sure a few issues that normally would have taken weeks before, were addressed within 2 days. I'm so happy about Amy and want to tell her she is really great at what she does. Thank you

By Far. The Absolute Worse Pharmacy. Absolutely poor to no communication. Scripts that have been…read moreput on hold and never processed with no apparent reason. However if you go in person because using the phone is useless they just won't answer they will tell you it's still processing. Guaranteed by the time to leave the store you will get a text your script is ready. Absolutely Ridiculous.

Absolutely the worst pharmacy EVER! Med refills are ALWAYS late (either because they're…read moreunderstaffed and/or out of stock)! Drive-thru lane takes forever and it's almost impossible to reach them via phone unless you can hold for a minimum of 20 min only for them to tell you that they'll work on your prescription when they can. You would think they would have a system to keep meds that are filled monthly for years in stock... I miss the good old days when they would start filling my meds as soon as I leave my Dr's office so I can pick them up on my way home (pharmacist & staff used to be so much nicer too)! I get so nervous every time I go on a trip because I don't know if I would be able to have my meds. I had to cancel my recent trip because I wasn't able to get my meds in time. It's horrible...and it's been like this ever since Covid. In fact, it's been the absolute worst the past 6 months. I'm seriously going to switch as of today.

Trying to pick up a prescription is a nightmare, true lack of customer service not even taking…read morecustomer sequentially as they fall in line ignoring the Long customer line in the store, but for whatever reason giving priority to to the drive up window. No management to provide structure and organization. Incompetent staff improperly trained. After 40 minutes left, Walgreens took my prescription to Target and had a much better experience with people that know what they're doing and l

If I could give less than 1 star I would. This place is a disaster and has been for several years…read more One of the companies/locations that has never gotten past Covid. To try and call for an update, that should be automated, one needs to plan on wasting at least 30-1 hour during which time they pick up phone and place you back on hold multiple times. The personnel turn over like they're teenagers, and many are rude. It's really unbelievable that this location can continue to operate this way. I so wish UHC didn't use them as their preferred provider for same day pick up.