Every time I have needed something at this store and/or the pharmacy, the staff genuinely cares and…read moregoes above and beyond the call of duty to help each person. Putting myself in their shoes, and with the demands customers sometimes put on employees if they have not allowed enough time to be patient with other people having the same needs as they do, one could not ask for better service from Walgreens. When people post negative reviews, sometimes the issue is from the source that is doing the posting. I have gone to this location and Walgreens on University Blvd with always the kindest, most outstanding service.

This place doesn't deserve one star, I am soo frustrated that I could cry, first off, they never…read moreanswer the phones I was on hold for 8 minutes while driving to Walgreens to find out why my med was delayed when the Dr. put the RX in. I get there and there was NOBODY in the drive thru and NOBODY in the lobby, and they tried to tell me that they are busy doing prescriptions, with walk ins and drive thru NOBODY WAS THERE. The pharmacist ZACH was curt and could care less about my concerns he was telling me that this store has customers that are highly satisfied with the service, who are they their personal friends because when I look at the reviews that is NOT the case. I reside in AZ in the winter and NEVER have a problem with my monthly RX, at Walgreens off Union Hills and 67th Colo is horrible regardless of which Walgreens you go to and that starts with the leadership and if Zach is the face of Walgreens customer service we are all in trouble with getting our meds. My meds have nothing to do with narcotics and everything to do with cholesterol and blood pressure.

I should have known better as they have not improved in 2yrs. They never return my calls or answer…read morethe phone. I am 79 yrs. old and really need my meds.

Lately it's been really hard to get prescription filled. My doctor called it in 3 weeks ago. I…read moremade several attempts to follow up by leaving messages and never got a call back. Today I got notice a prescription was filled thinking it was this one instead it was an existing prescription that I just had filled and it was incorrect. I asked about the one I had been waiting for and she said it needed to be confirmed but how is one to do that is if they don't return calls? I am disappointed as it used to be such a great pharmacy and lately it's more misses and no communication they have resorted to texting and it goes unread and no follow through

Trying to pick up a prescription is a nightmare, true lack of customer service not even taking…read morecustomer sequentially as they fall in line ignoring the Long customer line in the store, but for whatever reason giving priority to to the drive up window. No management to provide structure and organization. Incompetent staff improperly trained. After 40 minutes left, Walgreens took my prescription to Target and had a much better experience with people that know what they're doing and l

If I could give less than 1 star I would. This place is a disaster and has been for several years…read more One of the companies/locations that has never gotten past Covid. To try and call for an update, that should be automated, one needs to plan on wasting at least 30-1 hour during which time they pick up phone and place you back on hold multiple times. The personnel turn over like they're teenagers, and many are rude. It's really unbelievable that this location can continue to operate this way. I so wish UHC didn't use them as their preferred provider for same day pick up.

People's health rely on this pathetic excuse for a business. Shame on you for failing people like…read morethis. Hire more pharmacy staff or shut this place down. I've been trying to call for 4 hours getting hung up on every time. I have prescriptions that can only be filled over the phone. I have questions about other prescriptions. My doctor tried calling and gave up. I even called the customer service desk twice and they said they were letting the pharmacist know that they needed to get my call and I still got hung up on both times. I have an extremely busy full time job in customer service as well, and I stay late at the office because of the time I waste at work trying to call Walgreens. This abysmal lack of service would never ever fly at any place I've ever been employed.

Pharmacy staff are rude. I made the mistake of convenience over quality and what a big mistake. I…read morewill not go to Walgreens again

Hard to put into words how ridiculous this experience - from pharmacy to attempting to check out…read morewas. There were approximately 6 ppl behind pharmacy counter, all appeared confused and incapable of helping the growing line. I had an appt which seemed irrelevant. Finally tried to leave purchase something but there was no staff in sight. Finally a lady came up, informed me it was lunchtime (it was 3pm) and that's why no one was around. Insane.

I ordered my prescription refilled on Friday. They were supposed to be ready Monday. On Monday they…read moreweren't ready, but was told come by this evening. I didn't come back until Tuesday. On Tuesday they weren't ready, was told come in an hour. 2 hours later was told come back in 15 minutes. 4 trips and 4 days without my medication. This is my typical experience with this Walgreens. Doesn't matter if I call or order online. On hold for at least 15 minutes if I try to call.

This is a review specifically for the pharmacy. I went in to get my Covid shot (I had a dizzy spell…read morethe first time I received the vaccine 4 years ago) and first they make me wait 30 minutes until a man finally came out and screamed at me that they wouldn't give me a shot. I've never been treated so horribly in my entire life by a store. Was going to spend another $50 on kids toys but I put those down, I will NEVER visit another Walgreens again. Expect to be treated horribly here!

They're over worked, but hustle all the time with a smile. Specifically Jen (the lead pharmacist),…read morehas fomented an amazing culture within the work space. NONE of them are rude or unhelpful. Keep doing what you're doing!!

By Far. The Absolute Worse Pharmacy. Absolutely poor to no communication. Scripts that have been…read moreput on hold and never processed with no apparent reason. However if you go in person because using the phone is useless they just won't answer they will tell you it's still processing. Guaranteed by the time to leave the store you will get a text your script is ready. Absolutely Ridiculous.

Absolutely the worst pharmacy EVER! Med refills are ALWAYS late (either because they're…read moreunderstaffed and/or out of stock)! Drive-thru lane takes forever and it's almost impossible to reach them via phone unless you can hold for a minimum of 20 min only for them to tell you that they'll work on your prescription when they can. You would think they would have a system to keep meds that are filled monthly for years in stock... I miss the good old days when they would start filling my meds as soon as I leave my Dr's office so I can pick them up on my way home (pharmacist & staff used to be so much nicer too)! I get so nervous every time I go on a trip because I don't know if I would be able to have my meds. I had to cancel my recent trip because I wasn't able to get my meds in time. It's horrible...and it's been like this ever since Covid. In fact, it's been the absolute worst the past 6 months. I'm seriously going to switch as of today.

this is by far the worst pharmacy have been to. Long lines, always out of stock of medications…read more(even common ones), and poor customer service. The person manning the prescription pickup can't hear and cant enunciate. This person misspells my name every single time I have been over a 2 year period. If you go here expect long waits to talk to someone and leaving without your prescription. they will order it and you will have to be subject to the pain again to attempt to pick it up.

The lines are always long, they never move fast. There's always just one person working the line…read more It's awful every time

The entire pharmacy team is awesome, friendly, empathetic, punctual. polite, courteous and…read moreencouraging. Crystal the store manager is lazy and never available to help. She plays Pokemon on her phone with her husband while at work in her office. Fire her!

I needed a prescription transferred and filled from the L.A. area to here so I could pick it up…read morewhile on vacation. I tried to do it using the CVS App, but I was unsure as to whether I did it correctly or not, so I came to the store that I thought I selected. The staff member took care of my prescription and said it would be ready in about 10 minutes. Hubby & I went shopping in the store and before I knew it, my name was called to pick it up. It was ready super quick! I'm glad I was able to pick up my prescription without having to wait a long time or even having to make another trip back! If I have the same need again, I would definitely return to this store!

Store was dirty, disorganized, with items on the floor and narrow aisles nearly impassible.read more

Probably my favorite Target in all of Colorado. Great selection, always having deals and reduced…read moreprices in various sections. Friendly staff ( mostly Spanish Speakers so if you habla español this is your place!) very clean floors, shelves and overall clean atmosphere. Bought a cute "doing my best" framed picture from this location.