The guy at the front desk was less than useful. Went to make a cash app deposit and he could not…read morefigure it out. All he has to do is scan my barcode but he refused to scan it. He even pretended to scan it then said it didn't work. Incompetent, lazy, and stupid. That's why he works at a Walgreens

I've been using this pharmacy for 10 years. The staff friendliness has been inconsistent but they…read morehave had some good people there in the past. I called in a prescription refill recently and it took 7 days to fill. I called on the 6th day and was told "we are working on that now". I understand staffing shortages are happening, but if this is the case here why do other pharmacies in town have staff and provide better service? Their hours posted aren't consistent either. Online it says the pharmacy opens at 9am, in the pharmacy window there are 3 signs taped to the window that say 9am and a hand written sign that says 10am.... I will changing pharmacy locations.

I've had to switch from Rite Aid because they're closing. I loved that when I walked into Rite Aid,…read moreI was greeted by name. CVS, is definitely well run, to include text msgs & their app. Staff is friendly, but considering I was in 3 times in one week & 2 times the following week with the same person waiting on me & still didn't recognize me. I would love the person handling my medications to try to know me enough to recognize me at least. The latest failure was my med was sent in, I verified with my doctor as well, but they said they hadn't received it. My doctor called again & they said they did have it, but had 2 profiles for my name & birthdate so that's why they told me they never received it. Seriously?!

The Sherwood Pharmacy is awful. It took my husband 25 minutes, waiting to find out where medication…read morewere, and then having to talk to a pharmacist. The pharmacist was on the phone. They were the only pharmacist on staff at the time. Then, she waited on the customer who was behind him "dur." The person behind the counter was no help at all, could not find any prescriptions. This has been the usual treatment of the customer for the last year. We are done.

Did my weekly shopping today Came out with cart full loaded…read morethe truck saw a man collecting carts with a cart tender he stopped at cart bay to add more mine was empty so I thought I be nice and add to his cart tender put it in and on solid( 50 plus years retail not my 1st rodeo ) He comes up rips it off throws it in the cart bay and then adds the ones he pulled , looked at me and said that's not what we do here! Apparently being respectful and kind are not allowed I shall do my shopping at Fred Myers down the street now

Worst customer service, spent 30 minutes trying to locate an employee to get help with a locked…read moreitem and when I finally find someone they either don't find a key or they are too busy chatting it up with customers......ridiculous

Hard pass. Service…read morehere is so bad I've actually though about seeing if there is some regulatory agency to report them to. After the 4th time I showed up after receiving notification that my prescription was ready only to be told I had to come back some other time, I quit. Everything always seemed chaotic and disorganized with a dash of drama and a pinch of anxiety. Oh, the "consultations" are hilarious. I get the impression they feel it's something forced on them by big government so it's just them reading a few things off the label to you. "Dont take this if you're allergic to it" Gee thanks. LOL

The regular employees are excellent! They simply care. They are both professional and personable…read more I cannot share a better review...they are that good!

Super friendly, non-pushy salesperson helped us try all the rollators and explained the…read moredifferences, and then just backed off to let us think. Very happy with our purchase and will return to this location if we need other services or supplies!

just bought a wheelchair. great help. good price. this is the kind of place you want to support. no…read morecorporate computer craziness. 5 stars all the way.

You can tell Rite Aid is struggling as a business. When a location isn't being closed, the store is…read morehalf empty and under staffed. This location is strange and seems like maybe it used to be a restaurant or more popular grocery store. I found what I needed but it's a sad shopping experience. There was no cashier up front, and a small sign saying to honk a dog toy for service. Staff came quickly once I did that but it was a little silly.

Call that they're open, but I called and they let it ring for a minute straight and then just hung…read moreup on me so glad they still provide no service whatsoever. I don't understand how that store is even open anymore. It must be tax write off at this point. They are always out of things. The shelves are half stocked and they Treat people that come to the pharmacy asking for necessary instruments and medical devices as druggies. I don't know why I even tried calling them again. Can we get a better use for that building? Like a new seasons or a Trader Joe's or just something worthwhile? I feel like the only reason it's open is because it's so close to the distribution center. I gave it to Stars because nobody reads one star reviews.

I was SO impressed with Kayla's tremendous customer service!!! This is while all other pharmacies…read moreare beyond struggling with disarray and I'm sure Fred Meyer is too with all the negative market changes. But she listened to me, she made me a human and you don't get that kind of customer service these days. I was dealing with an Oregon Health glitched system problem and she even called Csre Oregon to get the correct bin and group number instead of putting that back on me because she sensed I was having some difficulties. She's 1 in a million!

They never fill your medicine when there supposed to. They lie about what the laws are, esp when…read morethere busy. And the manager is quite nasty! And never helpful. And also lies to the customers!

I was told by the manager that this Rite Aid will permanently close on September 3, 2025. As of…read more27AUG2925 it was 95% empty with everything remaining marked down 90% off. It appears that Rite Aid is now gone nationwide.

I have been using Rite-Aid for years but it seems to be dying and its customer service is already…read moredead. I put in an online request for a prescription refill and it went through fine. (I rechecked because sometimes the online system doesn't work.) The prescription was for a medication I take weekly, and I couldn't request a refill until one week before. However, when I went in to the store, already out of the medication, they told me they no longer handle this medication. Why couldn't they mention this sooner? Why didn't the online refill system flag it? But it gets worse. I went to another pharmacy to transfer the prescription and created an account there. Now several days later the new pharmacy says they're still waiting to hear from Rite-Aid for the prescription info. Apparently, no one at Rite-Aid is interested enough to pay attention to patient needs. I had already noticed they were getting slower at refilling orders and checking messages, but now I'm going to miss my medication because of their laziness. I am now in the process of switching all my prescriptions to a different pharmacy. I can no longer trust Rite-Aid to have any interest in my health or the thousands of dollars my insurance and I have paid them.

AVOID! AVOID! AVOID! The pharmacist literally said "Too bad. I refuse to fill your scrip and won't…read morecontact your provider" and then hung up on me. The call lasted less than one minute. I have a debilitating autoimmune disease and must have parental medication that I need to prevent further spinal cord degeneration. The pharmacy called regarding a prescription and it turned out the provider wrote the scrip incorrectly and was very different from what was documented in my chart and in the visit. The pharmacist told me they do NOT contact providers for clarification or to obtain correct scrip. The pharmacist literally refused to fill the scrip and said that I could not have my scrip. Very rude about it as well. Also, this is an injection and the pharmacist said the scrip did not include needles and syringes so the pharmacist said I was not allowed to have needles for an injectable! Huge red flag that a scrip is wrong if an injectable does not include route or syringes for an obvious injectable medication. Another note: the provider told me she uses this pharmacy because they provide her with financial incentives --KICKBACK PAYMENTS --for sending their prescriptions there. Unethical, unprofessional, rude, and actually ended up exacerbating my nerve damage by refusing to contact provider or correctly fill the scrip. AVOID! AVOID! AVOID!

Service and care have drastically improved!!! I recommend this compound pharmacy!…read more Service and care have drastically improved!!! I recommend this compound pharmacy!