Did my weekly shopping today Came out with cart full loaded the truck saw a man collecting carts with a cart tender he stopped at cart bay to add more mine was empty so I thought I be nice and add to his cart tender put it in and on solid( 50 plus years retail not my 1st rodeo ) He comes up rips it off throws it in the cart bay and then adds the ones he pulled , looked at me and said that's not what we do here! Apparently being respectful and kind are not allowed I shall do my shopping at Fred Myers down the street now read more

Walmart is distinctive in that they are all pretty much the same.. everywhere. this one is a bit different due to the clientele and the staff. I rarely have to wait long to check out, seems like they always have just the right staff on duty. I shop early, so it is nice that they open at 6am. it is really quiet at the opening. read more

Worst customer service, spent 30 minutes trying to locate an employee to get help with a locked item and when I finally find someone they either don't find a key or they are too busy chatting it up with customers......ridiculous read more

Got an order about 15 minutes ago and about a third of the things that we ordered our crushed, broken or leaking, I have never seen a more incompetent store in my entirety of working in retail.This is a sad state in this day and age that we as a society don't care whether or not we get our food in one piece.Not crunched up under a friggin' orange juice carton.Whoever works at this store that does the packing find another job cause you suck at this one read more

went in and did self check out asked an employee for help she had white hair was old! and extremely rude she acted like i was stupid when i asked her a question nicely ever time i see her she's extremely rude to me or the people around i don't know why her problem is but she needs another job. terrible experience read more

The worst meat section ever!!! They had no cow tounge, no pig's feet and no ox tail. I asked why and they said we used to, but we quit selling it. These are staples in the other supermarkets. COME ON WALMART....GET IT TOGETHER! read more

I have found that too many items have no price tags visible. No shelf tags, no paper signs, nothing on the packaging. I won't shop here anymore. Rude clerks who are physically unable to do their jobs add to how unfit this place is go even call itself a store. read more

I have used Walmart + from Sherwood Oregon for 6 months with no problems. Something has changed at this store. the last 2 deliveries were awful. I would not use the Walmart delivery in Sherwood Oregon. read more

I have used Walmart + delivery service from the Sherwood Oregon store for 6 months. However, it seems something has changed the last 2 deliveries have been awful and the last one did not show up. I do not recommend using Walmart + from the Sherwood Oregon location. read more

Turn the music down! Am I in a bar?!!!Where are the drinks? Is there a dance floor in there now? Why do I want to hear a DJ yapping while I am shopping!!! Music choice is not conducive to want to stay in the store, nor shop. AND it would be helpful if employees understood English and knew where products are in the store after a big rearrangement. Know your customers. read more

This is by far the nicest Walmart I have ever been in And if it wasn't for the huge Walmart sign and the branded logo everywhere, I wouldn't know I was at a Walmart. Wow! Evidently I need to get out of Portland more often! Clean and organized are not words that come to mind when at Walmart, but at the Sherwood location it defines the store. Even the bathrooms were clean! Kudos to the management and employees. While I was there I saw three different workers sweeping the floors. Had to return some Christmas lights because I grabbed multi colored and needed clear and I was blown away by how clean ithe customer service area was. At most Walmarts, this area has piles of merchandise on the counter, behind the counter, in shopping carts along the wall. It usually looks like a hoarders home!!! Not here. Spotless. No merchandise in site. Clear counters. A short line. Efficient service. What??? Toto, we are not in Kansas anymore! They had a beautiful selection of succulents each in a modern pot for $9.99. Similar but nicer than at Trader Joe's where they are $14.99. It's close to Thanksgiving and they had so many Thanksgiving cactus in bloom; shades of fuschia, pale yellow, red and orange were available. Just beautiful. . Most of the Christmas decorations are already gone, which is partly due to low stock as a result of the nationwide shipping issue. Luckily I was able to get the string lights I needed, grabbed the last box of 300. Located right off Tualitin Sherwood Road with a huge parking lot and surrounded by other stores and fast food places, this Walmart is stellar. Really don't understand the 1 and 2 star reviews. They should visit the stores in Portland if they want to experience a 2 star store! read more

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I don't know if it's the age of the management or something else, but the volume of the music inside and outside in the parking lot is unreasonably loud. There are a couple of hours in the morning that are quiet but after that, you walk into party central and have to raise your voice to be heard when talking to someone. Two people in customer service said they knew the volume was too loud. What in the world is going on? Why is this even an issue? Turn down the music! read more

Don't bother wasting money on fruits or veggies they only last 2-3 days. Most of the checkout lines including self check out are closed after 7pm. Plan on spending way more time here than you should need too. Hey Walmart, hire more employees to work the checkouts. The only reason I'm giving 2 stars is for the current employees who try their best. Safeway and Fred Meyers cost more but it's worth not having to needlessly wait in line an extra 10 mins. read more

NEVER USE THEIR PICKUP SERVICE!! Can't get a hold of anyone to actually pick my item up, tried asking an employee who was walking back from helping another person and the guy genuinely ran away from me! What the fuck! Cancelled my order and will go literally anywhere else. Used to be good a few months ago and it's just gone to shit. You'd think customer service is hard! I waited around for 30 minutes without another soul in the parking lot and never got any acknowledgement or guarantee that anybody was doing anything. Was just trying to get all my stuff together for the upcoming deer season and Walmart screwed the pooch... read more

I've had many bad experiences in the past at this exact Walmart and only this Walmart. Unfortunately, due to what my grandma and I went through today, I will no longer shop here. There was an older lady helping us check our items out. (Christina) She was making it very difficult and kept giving attitude even though we were being cooperative. Mind you this lady is giving my grandma dirty stares as I'm looking straight at her. I understand it was rush hour so she was trying to move us out quickly but because of this, she made a few errors that costed money out of our pockets instead of using our snap. I had exactly 200 on the card but she proceeds to say we had nothing on it. She only took one dollar from the card and made us pay the rest in cash. Working at a low income job...THATS ALOT OF MONEY I TOOK OUT. Hence why I signed up for food stamp for my grandma. I've worked here before and I will tell you that all of the Walmart employees here are LAZYYYY AND RUDE ASF FOR NO REASON. I left due to the unhealthy environment the employees set it out to be. I have family members who have done online orders AND EVEN THE PEOPLE HIDING IN THE BACK ARE LAZY ASF. We've received broken, opened and old items. I kept holding off on writing a review on this Walmart cause it's been a store my family and I go to a lot with it being so close. I hope you lazy asses are reading this and get shut down. IF YOURE GETTING OLD GET TF OUT OF THE CASHIER POSITIION. read more

We have done order pick up twice and it's great. I love the non alcohol selection of beer they have, so we will definitely keep picking it up here when we need more. read more

Decent location except for the fact that the employees here are almost completely useless. The self checkout person who wears the mask is ruder than shit and won't help with anything whatsoever, broken product, grabbing a item for you that's supposed to be at "3" with a line of 20 behind it when you don't even have 15 items... and the "checker" at the door will harass you for your receipt and try to look through all of your items. Which is actually illegal as fuck for them to do. Oh and this location is discriminatory since they have the men's hair dye products locked up but not the women's hair dye and then expect you to wait not just once for someone to unlock it but then expect you to wait in a long ass line for an item that doesn't even cost $10 read more

My service dog in training barked at a horrible attitude employee because she had on a mask and christmas hat. The employee who didn't bother to ask any information on the dogs training. Asked me to leave. Mind you I walked past 2 big black dogs and a cream little dog. So unprofessional. All I wanted to do was buy a rumba and toothbrushes for my stocking. I could not believe the hatefuleness that came from this short heavy weight woman. read more

i usually do my shopping here because it's close to a lot of friends and therefore convenient. As far as walmarts go, the store itself is my favorite. HOWEVER- do NOT do order pickup here. Ive tried a handful of times and either my order isn't ready on time or they take way too long to bring my things out. For example, I'm still sitting and waiting on my 11 items- been here for over 25 minutes and still don't have them. Super frustrating since this is my "I'm in a hurry" option. read more

When you shop at Walmart, you're typically signing up to be disappointed in your shopping experience in return for cheap stuff. However, the Sherwood Walmart always seems to be a cut above the rest. Located in a nice shopping center just off of Tualatin Sherwood road, it's easy to find and easy to reach. Cleaner, quieter, and usually well stocked, this Walmart is a bit better than the average location and rises to meet your needs quite regularly. It IS still a Walmart and is bound to have some if the same problems as the other stores, such as the afternoon rush, the occasional long lines, and a bare shelf or two, but these problems are much less frequent than some other locations. Well managed and convenient, I recommend the Sherwood Walmart if you need to pick something up. read more

I just canceled my Walmart membership. The last 2 months have been so disappointing. EVERY SINGLE ORDER HAD BEEN EITHER/OR hours late or up to 40 of the product not available!!!! I called to cancel my membership and received excellent service from Maria. It's too bad that she has to deal with feedback that is generated from the poor service offered my the Sherwood, Oregon store. Look at the reviews for this store. Walmart needs to do something about how this store is managed read more

I would not even give one star if I could. I came early for my COVID vaccine. The here is literally nobody here but the want me to wait an hour until they do the vaccine because the can't give the vaccine early, you must wait for your appointment. I think somebody forgot to tell them that the goal is to get everybody vaccinated This place is horrible. read more

It's a Walmart so you know what you are in for when going in. I've given it 4 stars as it's generally pretty good as Walmart's go, it's never too busy and they have most things I need. The only reasons I didn't give 5 stars are 1) I purchased a pre-made sandwich once and found a large piece of plastic in it. It really turned my stomach so I took it to the service counter to let them know. They didn't seem too concerned about it and the manager almost didn't believe me that I found it inside the sandwich. Anyway I walk away and he calls me back to offer me a $10 coupon. Ok fair enough and the gesture went a long way 2) the guys that pick and load the grocery pick ups are young and maybe lack life experience so they tend to give you off substitutions and loads heavy groceries on top of fragile ones in your trunk so from experience I tend to get out and help them. Aside from these 2 things it's a decent Walmart read more

Not a huge fan of your corporate choices, but you're open before 7am. So when I need lab supplies for science class last minute (uhhh morning-of), this is where I go. It gets the job done, even though it takes me longer, cause the place is huge and laid out in a way that defies logic. read more

Look, I don't expect much when I go to Walmart, but Jesus Christ no wonder this place gets ripped off every two seconds as there are no employees to help you. I waited back in the electronics department for 20 minutes, they paged about five times, no one ever came. I called the store number, asked the front desk for help and again, no one came. Called the store number asked to speak to the manager on duty, again, no one came. All I had to do was pick up an order (which when they texted me that it was ready warned me that I needed to pick it up today)! My expectations are low to begin with and this is ridiculous. They're going to have to do more than bonus store managers to be considered in the same realm as Target. At least there you can always find an employee. read more

I've personally always had a good experience here workers are friendly and they have everything. This is honestly my top choice for a walmart in my area. Definitely on the nicer/cleaner side, only thing is they only have 1 or 2 self checkout available sometimes but makes sense and it goes by fast. read more

I went to Walmart today to pick something up from Curbside pick up which I had ordered online. It was three bags of sore throat lozenges, one box of cough medicine, and a bottle of Airborne gummies. I arrived at the store at 9:26 in the morning, and the order was packing up when I arrived. 5 minutes later it was supposedly ready to come out to my car. 50 minutes later, or a total of 55 minutes after I arrive to the store, they brought my bag full of stuff out to my car, missing one item. When I told the curbside guy what was missing, he told me he'd go back in and get it. It took him 11 more minutes to go get the item from the store shelf. I'm 61 years old, I could have walked to the other end of the store and got it myself in 5 minutes. These idiots lollygag about like they're strolling on the beach, with no sense of urgency whatsoever, and no consideration for our time. Walmart, do better. Hire better people. Instill some work ethic in your people. read more

Worst Experience EVER! We usually go to Target and they will price match anything on their website. We went to Walmart to pick up a certain toy and it was $7 cheaper online. So we took it to the register and they REFUSED to price match their own item. They said we had to purchase it online to get that price. So we did and the time slot to pick it up wasn't until after 9pm (we were at the store at 10am). So we took the toy over to customer service and said "Hey, we just purchased this online. Can you pick up our order, here is the ONE item on the order and close it out for us?". They wouldn't do it! We even asked for a manager and they refused to do it too! Here is the toy, you can see it on your screen, just scan it and we can all go about our day. It's actually saving them time too! They did however offer to cancel our online order. Worst customer service I've ever received. We've been in the Sherwood location a handful of times and the employees are some of the rudest people we have ever met. They all seem to hate their job and make sure we know it too. We will never come back to Walmart ever again! read more

Oh sweet, opulent Walmart, where do I begin? Your shelves teem with groceries fit for a king or a queen or whatever you call a transgender monarch (trying to be inclusive even though I'm a bigot). Your stone walls and frequently policed parking lots make me feel a sense of safety and security whose only parallel is having my right cheek firmly gripped by the commander-in-chief Donald J. Trump, the only man who loves this store and this country as much as I do. Your pharmacy hooks me up with the good stuff whenever I need it, no prescription required, no questions asked. The blessings of big pharma multiply daily, and you feel that when you're shopping at Walmart. I've already milked this anecdote sufficiently in various social circles, but allow me to reminisce once more, harkening back to that ill-fated day when my ass itched at 4:00 AM. Who took me in, like a barren, adoptive mother, so eager to undertake the weight of motherhood she didn't even give a second thought to the cost and sacrifice it would entail? You know the answer. The cops are taking my phone now, maybe using a gun to steal all of the sour patch kids in the entire store was a bad idea, especially because I was aware of how frequently policed the store was. Sorry not sorry. read more

It's absolutely amazing to me that a person who cannot wear masks would be harassed to wear mask or leave the store. I don't know the manager's name who followed me around harassing me because I wasn't wearing a mask But he is disgraceful. The law States the anybody who has a medical condition May shop without a mask because of the medical condition and not be harassed because it's against the law in their store policy is not above the law. It is not above the state constitution; the federal constitution, or our civil rights act! read more

PLEASE have the female Walmart employee STOP singing in the bathroom while cleaning . It's very unnecessary and she sounds crazy , very uncomfortable while using the bathroom , also she seems to be wasting time in there , taking longer than she needs to . read more

come on people,yes checkout is slow but where is it not. atleast there are people working. it's not great but seems everyone is doing therebest read more

Customer service here is atrocious. Mocking customers asking for help over the two way radios. That was the manager so where do you go to complain about that? Electronics department cashier is of no help at all. I had to ask if there was someone else in the store that could help me and he said I guess I could ask. He called the manager and the manager made fun of that fact that I couldn't find what I was looking for. I do know either of their names but who ever was working at noon on 10/29/18 read more

Where to begin... I guess I'll start with tonight and throw in some other issues I've had here. So, tonight I picked up a custom birthday cake for my wife's birthday. Of course, this was after waiting by the bakery counter for 15 minutes, making eye contact with at least 5 Walmart employees who quickly looked away to avoid helping. One of these employees was adjusting bread in the bread displays making me think he was a bakery employee, but then again, I don't know how the floor workers are distributed or if they even work in the bakery, so I just kept waiting. Well, finally my daughter noticed their counter bell hiding under/behind some displays on the counter, obviously trying to dissuade people from using it. I'm really not one of THOSE people, so I ignored it until it was obvious I wasn't going to be helped unless I started sliding things off the display counter, so I rang the bell. The grumpy older white lady (race is maybe important here...) gets out in about 1.5 seconds and demands to know what I want. I tell her that we are here to pick up a cake. "Name.", she stated, not asked. I told her my name and she disappeared into the walk-in and reemerged a couple minutes later. Is this what it looked like? Yep, that's it, thanks! I replied. She then shoved/almost threw the cake into my hands, spun on her heel and disappeared back into her lair, leaving me stunned. Oh, also after she finally came out, the bread boy decided it was safe to come back behind the counter now that he didn't have to help me, so that's cool. So yeah, as a brown guy, I'm always wondering if the motivations behind behaviors are racial or not, but given the current political climate, who knows? Maybe she just had a bad day, maybe she was mad that I rang the bell, or maybe she just didn't like the fact that she had to deign to serve a Mexican dude. In any case, this isn't my first experience like this at this particular Walmart: when I lived in Sherwood, I came to this Walmart at least once a week, and whenever I did, I would use the self checkout. Well, it's a lot of fun buying things there when a particular employee would always be right behind me, watching me scan items and place them in the bag. Yep, I can see you in the camera screens on the register! One of my favorites was when she was a little late noticing me and questioned whether I had scanned the 30lb cat litter in my cart. When I said I had, she waited around to check my receipt afterwards even though the have guards at the door to check anyways, so also cool! In summary, I will probably come to this Walmart again, but I'll avoid it as much as possible unless it's convenient. I think this Walmart is a little microcosm of Sherwood itself: dumpy, racist, and thinks quite highly of itself without any actual evidence. read more

Order 7570202201024 placed 16 hours ago, and the website says it's being prepared, but the delivery time came & went, with no groceries. The customer service folks say the store lost the order, and want to wait until the store can 'reboot' their systems to find it. This Walmart store is 0 for 2 on lost delivery orders; the first delivery order had the same result. Don't expect the Sherwood store to actually deliver on time,and don't expect the customer service agents to be able to find someone to fix the problem! read more

If you have an option to use any other pharmacy besides this one, do it! I thought I would switch from Fred Meyer pharmacy to this one to save time/ gas. This has been a big mistake. Since switching to this Walmart pharmacy it has been extremely challenging to get information about the refill status of my prescriptions. I've signed up to receive text messages for prescription updates 3 times and yet each time, I have not received text updates leading to delays and unnecessary trips. I've had to call each time before coming in, waiting a day or two after the promised time in the automated refill line, only to learn it isn't ready. I've received incorrect information over the phone about my prescription being ready when it was not. The only reason I gave them 2 stars is because I have talked to some nice employees there. They mean well, but just don't have a good system in place and new employees giving incorrect information. read more

I just had the best grocery experience of my life :-) yesterday morning I woke up dreading the fact that I needed to go grocery shopping and had been putting off for six days because of my three young children. Mostly out of curiosity and laziness I decided to try the Walmart app that I had found. It has a program where you order the food on your phone and then pull up and they put it in your car. So while I sat on my porch and sipped my coffee I made a huge order, two weeks worth of food for a family of five including produce and meat. Throughout the rest of the day as I remember things that I should've got I just added them to my order. This morning I woke up, poured a cup of coffee and at 9:30 I got a notice that my order was ready. I threw the kids in the car, drove the five minutes to Walmart and when I pulled up I had just enough time to pop the trunk before there was a guy there with my entire order unloading it for me into my car. They gave me a big bag full of freebies also. I got back home before my coffee was even cold with what would normally have been an exhausting amount of groceries. Everything was perfect. The meat was just as I wanted it, the produce was all perfect. Those of you that do not know the terror of going to the grocery store with young children may not understand but for me this was truly a lifesaver. And it was so inexpensive, I literally didn't spend any more than I would've the Winco!! read more

On 01/11/2024 at $6:30 a.m., I checked out at the Sherwood, OR Walmart. The checker scanned my salad shrimp twice costing me almost $14. more. After checking my receipt, I turned around and the checker was gone. The shrimp was the last item checked. So, I figured she made the error because she was in hurry to do something else. I have been overcharged numerous times at this store. I live too far away from there to make another round trip back to correct their error. There was a couple of other checkers just standing around. So, I told them what happened and asked them to refund my money. They said they could not and I had to wait until 7:00 a.m. for another person to do that. In other words, they cannot correct their own mistakes. If you call them on it, they will tell you that they are human and it's the scanners fault. I insisted on speaking with the store manager. Her name is Lacy. She seem annoyed and reluctant to make things right. While she was working on my refund in another area, I continued to interact with the checkers. The one that made the mistake showed up and went through my groceries thinking I was lying about it. Then, Lacy showed up again and immediately accused me of harassing her employees. I did not do any such thing. Lacy handed me my receipt and credit slip and told me to shop at Target or some other store as if I had created the problem. I told all of them that I am an elderly, disabled, war veteran, I live on a fixed income, and I cannot afford their repeated scanning mistakes. Lacy told me to leave and not come back banning from store. That is what I get for being a loyal customer for many years. I told all of them that their freedom was predicated on my service. I was wearing my disabled veteran ball cap. They did not seem to care anything about that. I contacted their corporate office and filed a complaint. Also, I filed a complaint with the Oregon Civil Rights division. I am waiting but still no word back from Walmart corporate. They do not care! read more

Refused to return an online order because their printer was broken? I'm not sure how such a huge store couldn't find another printer nor why they made it my problem to have to find another store. Waste of an hour of my day read more

I didn't want to write this update after my 'I am so impressed with this Wal-Mart and it's employees' review. At 7:20am the store is still very quiet with a few customers. Just what I expected since I did not want to wait in line for a return. I walked up to the front of the ropes and waited about thirty seconds for the customer service lady to come over from the main registers after discussing something with another employee. No problem. She saw me standing there, she came right over. I am technically in line (the only one). Here comes another employee with a customer that was overcharged. Walks in front of me like I was not there. Up to customer service. I am standing right there, in line ( did I mention that ) Hello !! I could feel myself get a little hot ! So all three are at the counter discussing this issue as I wait....IN LINE ( did I mention I was there first ). I am thinking ' you better at least apologize '. Not ! He did not even look at me. The customer service lady didn't say anything either after I kindly mentioned it. ...........it was the customer that apologized to me. The lady looked right at me twice and apologized. I thanked her ! read more