This store is quite messy and unorganized. The extra complimentary store ads when you first walk…read morein were outdated. I ran into the manager and asked if there were new flyers for this week. He said, "he didn't have any." I tried to purchase 2 gift cards advertised in their flyer and it took both the cashier and the manager 7 minutes to get them to scan properly. The line of customers that formed behind me was quite long, and they were upset with the amount of time it took to cash me out.

The Monroe Avenue AT&T store is the only one I'll visit because the employees always take the time…read moreto help me reduce my bill. During my most recent visit, Brandon was terrific. He helped me upgrade my phone, confirm the special 99 cent Apple Watch promotion, and handle all of the data transfer. Even when the store is packed, the employees here are friendly and patient.

Terrible experience all around…read more The person I worked with claimed he knew what he was doing, but he did not. He ruined the screen protector he tried to put on my phone, and would not fess up to doing so. I was so upset at his lack of skill and the fact that he boasted that he was great at putting screen protectors on. It was so difficult to even get him to stop what he was doing. I had to get through to him that I was not happy, that I wanted him to stop trying to put on this protector after failing at it 30+ times, and that I wanted a refund. This took tons of effort to do, and he did not care that I was unhappy at all. He just kept trying, and every time it got worse. I had to use a firm angry voice to get him to even take pause, as my nice concerned tone of voice got me nowhere. I had to demand what I wanted. This is totally unacceptable behavior from a sales associate. He even had issues with giving me the refund. I tried to get another associate to help but he didn't care either, and went into a back room. Said that the associate I was with knew what he was doing. Yeah right! This experience wasted a ton of my time and I left the store never wanting to return again! PLEASE AVOID THIS PLACE. THEY DON'T CARE ABOUT YOU, AND WILL GIVE YOU AN EXPERIENCE WORTHY OF TARNISHING YOUR WHOLE DAY!

Now open. Has national brands and store brands. Price competitive, but you need to watch sizes that…read morevary from Wegmans or Target. They actually still have prices on the products, not just on the shelves. Also watch for date codes on perishables; typically you can expect cereal to last 6 months plus at Wegmans, Big Lots May be shorter. A surprisingly large assortment of furniture and household products as well as groceries. The store is clean although the aisles are narrow no-passing zones. They have an aggressive preferred customer email program with frequent online coupons.

Opened on Friday. Nice, spacey interior, with a little bit of everything inside. The furniture…read morefills the middle, while everything else lines the sides of the store. Strangely, they don't have conveyor belts, so you have to push your items yourself, so watch out if you have heavier things cause they won't slide very well. Friendly and helpful staff as well. Better than the old location they closed.

Dropped my phone off the tailgate and it ended up getting run over in the road. I needed a…read morereplacement fast, so I called the Penfield location and had a great experience from start to finish. Pemell Jackson was awesome, relatable and understanding since apparently this kind of thing happens more often than you'd think He was super helpful and personable, had me in and out in under 80 minutes, which was perfect for my busy day Thanks again! This location has new advisors, highly recommend.

Will at Penfield Verizon set my family up with 3 new iPhone 12's ! Smooth , fast , efficient…read moreservice. Love the longer battery life , improved camera , highly recommend working with Will. Super knowledgeable and personable. Mike R Penfield Verizon 5 stars