I ordered a well pump on Tuesday and paid $15 extra to get it delivered, from Randolph to…read moreTunbridge, on Saturday. It is now 5 pm Saturday, and come to find out, they closed at 1, and we never got our pump!! We have been without water for 5 days now! I left them a voicemail saying that i expect it to be delivered first thing tomorrow morning. If they do, and all is well with the pump, I will change my rating, but at this point I am pretty peeved. UPDATE: Just spoke with the manager (Sunday), he was very apologetic, said the warehouse hadn't delivered to his store on Thursday, as they should have. He found a pump which they have in stock, which will work for us, and promised to personally deliver it tomorrow!! Couldn't have asked for a better response!

We have been customers of this store for over 20 years, even before it was bought by Bethel Mills…read moreand became an ACE Hardware store. We buy dog, horse and chicken food, paint, lumber, and much more and have usually had helpful, if somewhat spotty, customer service. ACE sent a flyer out with a bogo sale for paint in the days before Labor Day, 2018. When we went to our local ACE store-- Central Supplies-- it was closed on Sept. 3, the last day of the sale. They are normally open on Sundays so we were annoyed that we had driven a 10-mile round-trip into town for nothing. But when I called the next day and asked if they would honor the flyer's terms, given they were closed on the last day of the sale, I was told "no". I explained that we were loyal customers and that, if they were an ACE store, we expected that they should honor the terms of the flyer. Finally, after a clerk must have consulted someone, we were offered 50% off our second gallon of paint. I said, "thanks but no thanks" and hung up. I then tried to contact Bethel Mills, their owners, for a manager and ended up leaving a message but no one has bothered to get back to me. I try to buy local in my small, rural community but more and more, the "big box" stores are making it easier to buy-- credit cards, finance plans, military discounts, larger selections, online ordering with 2-day delivery right to my door. The only thing my local store can offer is better customer service but it seems Central Supplies/Bethel Mills just can't be bothered. They should opt out of the flyer if they don't want to be open on a holiday weekend. By the way, we went to Lowe's instead and they were open and happy to help us.

It's a dollar store. With the normal Eclectic selection of items. Everything from school supplies…read moreto incidental household items. Definitely worth giving a check out though.

Had some keys made recently and when they didn't fit the lock, I brought them back. It had been a…read morelittle over a month and I didn't have a receipt but I went in and explained what happened. The sales associate said he'd throw them away for me. Did not offer to credit me or apologize for the mixup. I had to purchase a new lock to replace the one we had to cut off and he didn't offer to take a few bucks off that for the inconvenience. I didn't ask for it because I was hoping he'd know to do the right thing. Starting a decent sized project in the area and was hoping to use this Aubuchon as my home base for tools and supplies.

Extremely helpful and knowledgeable sales staff. Carries most complete selection of Benjamin Moore…read moreproducts of anybody within a couple hours away.

I've mailed from this location several times and have yet to wait in any lines. I almost didn't…read morepost anything, as I'm afraid more people will start showing up.

I don't send much via Fedex... but it seemed to be close by my home and I had an item to ship ( a…read moreshipping label was sent by the vendor). Drove out there and THIS FEDEX SITE IS ABANDONED. there are no signs exept one near the entrance... no vehicles... no doors open... old leaves are piled by the entrance to the former customer entrance.... Sorry folks... the Innovation Drive FEDEX site is closed... looks like permanently, and has apparently been closed for quite a while. They should abandon this website as well.

Very Nice crew with much better pricing than bigger stores. It's worth the drive. Located in a…read moreheritage railroad depot.

Large selection of furniture and mattresses. Have not purchased anything yet but will be buying…read moremattress here soon. Friendly staff.

I bought 2 recliners by Flexsteel. One was delivered inoperable, broken and with staples on the…read morematerial in front. The chairs were delivered 1 1/2 months ago. I have called and visited in person. I am told the part was ordered should be in within a week. No calls, no compensation, silence unless I call and still to no avail Very disappointed #FLEXSTEEL