I had a very disappointing experience at this Walmart. The customer service was terrible. Many of the employees appeared to be wearing AirPods, and when I asked for assistance, they had to remove them just to hear what I was saying. Even after repeating myself multiple times, I was either brushed off or directed to the wrong area. I was looking for insulated bags and, being from out of state, I wasn't familiar with the store's layout. The first employee I asked went to speak with another worker, but instead of helping me, both employees walked away. The second employee pointed me to a completely different section, and the third directed me to the camping department. After spending nearly an hour searching the store, I gave up and left without finding what I needed. It was frustrating and a complete waste of time. Management needs to do a better job training and supervising employees to ensure customers receive proper assistance. I will not be returning to this Walmart and would not recommend it to anyone expecting decent customer service. I'd give it zero star if I could. read more

So I tried the self -checkout since all the lines with a sales clerk were long. The self-checkout was quite long as well, and I tried to check out....but had problems. Yes, there was a clerk to help but guess what...he told me there was no barcode which meant that I wasn't able to purchase the item at all! So I had to leave the item and go home empty handed after standing in line a long time to check out. All other stores like Target, TJ Maxand other stores where I've had similar experiences like this would try to help and get a price or something...no such customer service here. Never returning. What a waste of time. Don't bother coming here. read more

Before they moved their grocery pickup to the other side of the building, the grocery pick up was great. Wait time was under 10 minutes. Now, the pick up area reeks of the smell of dope, the wait time was between 20 minutes to over an hour. The employees are not happy and really don't care. I called Walmart's customer service line and they don't care either. I've started to shop at Cub and a small grocery store by my house. Keep up the poor service and this location will be shut down too, just like the Brooklyn Center store. I'd rather pay a few more bucks than wasting my time, sitting in a parking lot that smells like skunk for an hour. Absolutely no one cares at this store. read more

Poop crumbs in the bread. Ice cream had dih cream in it. So much stench my stink fiend friend had to leave.

I wasn't the area and then stop by to look for some items and they was lucky to find those no show sneaker socks for women at less than a dollar each which is cool. And it is 46% cotton which is even very decent. The place was clean well organized and the staff are very helpful. There was diversity in the employees and the customers. Easy access. I did not see a police car upon entering and leaving which is a really good thing. Parking is relatively easy. I even saw a verse that's just stops in front of Walmart all the way inside so people don't have to walk under snow all the way out. I love this move from the bus authority. I had good luck and bought many sweatshirts too, besides the no-show socks. I will definitely come back to this one since the vibes were positive. This is the kind of Walmarts I would like to see all over the country. read more

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Went to return an item and had the worst service. All I asked for was the amount of money back that I spent. I had the receipt too. When I told the lady it was the wrong amount, she said the machine showed something different and then throw the money at me. NEVER will i go back into this store ever again. Very messy, very unwelcoming. read more

I hate myself every time I come to this store. Why do I continue to spend time and money here. The convenience to my home doesn't even make it okay. If I don't leave aggravated by the useless cashiers that huddle and speak profanities loudly by the registers, I end up frustrated at home when I start cooking just purchased vegetables and find them rotten inside. See pic of latest frustration. I don't even have the energy to list all that is wrong with this location. However, the main categories are staff, produce, and improper ratio of open registers:customers. I think it all boils down to Poor Leadership. Whoever runs this store should be written up and walked out. Its consistently a disappointing experience to shop here. read more

Walmart Supercenter - Egg Plant - Department Stores Near Me - Brooklyn Park, Minnesota

Don't get groceries delivered from here they sent me rotten moldy carrots and celery. It seems like they don't care.

This has been an awful experience for my husband. I ordered him groceries two days in a row and have had to cancel because no one seems to be doing their job. On the first day, they delayed the order by two hours and on the second day my husband waited for almost an hour after arriving at the pickup spot. When I called the store the phone didn't even ring. He asked an associate and they said we'll bring it out when we get to it. This order has been ready since 1:22 pm why is it taking so long to bring out an order that is ready? read more

The worst Walmart for so many reasons. Staff that don't care, so called managers are useless, unhelpful and rude. Empty shelves and inaccurate pricing as well read more

Clean store and good customer service they have everything you need at Walmart. I don't like is underwear and stocks inside the lock cage. read more

Walmart Supercenter - Toy department - Department Stores Near Me - Brooklyn Park, Minnesota

I changed my rating from 2 stars to 3 stars... My friend and I went to pick up some photos purchased from a company that solicits via Walmart, not affiliated with directly with Walmart, but my review is specifically about Walmart. Greeted by the gentleman who checks receipts.. he was pleasant and friendly. We were even spoken to again by him, even though we had no receipts for him to check, he wanted to verify we found everthing was okay and that was liked our pix. They need to give this guy a raise! He's more on top of it then most employees working the floor and/or registers. We went looking to prices safes and could not locate where to go. We ended up by the locksmith area and the gentleman at that desk informed us it was in a different department and he gave us semi directions on how to get there. Which was nice... Once we got around the area, we still couldn't find it and we asked another employee where that specific dept was and she pointed to to where we were (not helpful) and she continued walking. LOL We eventually found it; priced it and got out of there. The store was decent. It wasn't a mess, but nor was it tidy. Decent experience and appreciated the good service that was had. Sometimes Walmart gets a bad wrap. LOL read more

Walmart Supercenter - Department Stores Near Me - Brooklyn Park, Minnesota

Well that was a bust. We needed a few things and this store was down the street from our hotel. It took 5 minutes to get our items and 20 minutes to check out. There were only 2 check out lines open each with at least 8 customers. Our hot deli food was narely warm by the time we got it back to the hotel. I would think when lines start getting long they would open more check outs. Maybe this was unusual for this store, I don't know, but if I'm in the area again and need something I'll go to Target. read more

I've never been to a Walmart that stepping inside there's this unbearable odor! This place smell very bad , this place MANY years ago was ok, now it's not worth the lot that it sits on , it's is the cancer of all Walmart ! Lack a lot of items , meaning a lot of empty shelves . Messy , I just feel sorry for employee who has no other place to go but to just stay and put up with this type of working condition , it's not the company 100%, it's more like they just hire a bunch of people that don't really care. The only tip I have is tear this down and don't look back .. read more

This Walmart need all new employees first when I walked in all the employees were just sitting in the front talking and doing TikTok dances I needed to get something out of the personal isle and nobody had a key to open the I asked 3 different people they kept sending me in circles I waited like 15 mins finally found somebody pushing a cart that had a key he said he's the only one...the bathroom was dirty while the employees was in there just chilling... I went grocery shopping got a cart full of food as I'm walking to the last isle a guy tells me Walmart is closing so I walk straight to the check out at 11:03 the self check out was still open they let a lady that work there check out then told the person in front of me they're closed as she closed the registers and said they made a announcement over the intercom but there was a long line nobody heard it I only knew because of the guy that was walking around and the manager Ryan need to be demoted or fired because he was listening to the little kids that was doing TikTok's he is not the right manager for the store he suppose to run it like it's his store he got them lil kids in there messing stuff up read more

The worker In Brooklyn park Mn are so bad . Especially the Cashier and the worker stand by the self checkout. They always on the phone or talking to their Co workers . One day I was there and the Cashier was texting wild she's doing a Cashiers. Is was so annoying. And the self checkout too . When I asked for help they don't come right away bc they are busy on there phone or talking. I have to stand and wait . read more

The worst of the worst and I don't write review unless it a must and this one is a must. I grabbed 4 case of waters (40 count each) and use the self check because there was only 3 line open with associates and they are all backed up. I was thinking I could just scan and go, but NOPE. When it was my turn I realized that none of the self checked had a barcode gun, so I ask the associate who was in charge and she said no gun. Guess what, I had to pick up the case of water and put it on the scanner and try to scan it 4 times. I'm a small person they ain't about customer service and this is the reason my wife keeps going to Target over Walmart. She said she will pay more for the great service, she's right. Like someone said, this Walmart is a clock in, clock out place. read more

If you ever pay cash, becareful of this black lady, she's pretty young too. Keep an eye out for your change. If you ask for it too, she'll stall for time and wait for you to leave before finally giving up and giving your change to you. read more

Hugely disappointed in the customer service. Waited over half an hour for someone to open the Sex Case and eventually gave up. Needless to say I'm as unsatisfied as my girlfriend will be tonight read more

If there was an extra charge to receive customer service, I would have paid it. I stood in the hardware section trying to purchase paint for almost 45 mins after walking back and forth to customer service, calling the main store line, and pleading with associates on the floor for assistance to no avail. Each contact told me they were paging someone that 'would be with me shortly'. If 45mins was shortly, I wonder what the alternative would be... read more

Walmart Supercenter - Department Stores Near Me - Brooklyn Park, Minnesota

Don't expect any customer service from this retail store! I had to go to customer service to do a return where three employees were having a great time talking to each other and the subject matter was inappropriate and offensive. After waiting about 30 seconds, one of them finally decided to serve me. She continued her conversation with the others the whole time she did my return. I got about 5% of her attention. This was the CUSTOMER SERVICE desk and I was ignored and treated rudely. Walmart doesn't care as long as they get your money. read more

You have to keep in mind that shopping at ANY Walmart is a terrible experience. They all suck - dingy and cluttered interiors, chintzy products, pushing the boundaries of horrid customer service. With that in mind, this one is about the same as any other. They are open 24 hours, which has saved me a couple of times when I've realized I needed to pick something up after midnight. (I'm a night owl, okay?) It'll do in a pinch! And their gas station usually has good prices as well. read more

Thank you Brooklyn Park for the reminder of WHY I haven't shopped this location in years! Now I will no longer shop this company regardless of the location. If they are willing to hire people like the cashier KEYAIRRA I had yesterday there is no point. I am so disgusted with the behavior I observed and received from her. Only one person in the store showed any decent behavior (she was stocking housewares). I attempted contact with others and was blatantly ignored and walked away from. The cashier treating the people so horrible before and after me was unbelievably disgusting. I would spend hundreds more over the typical cost to never be treated so poor, but seeing elderly people being treated so poorly made me sick. Throwing glass items in bags and refusing to even tell people their total is ridiculous. The older people I watched her wait on were so sweet until they had to interact with KEYAIRRA. 3 of the many I watched looked so deflated and exhausted when done in her line. A filthy store and rude employees is not worth any savings I could get by shopping there. I feel horrible for the people that only have walmart as a shopping option due to age, social standing, and being one of the few places in the area where they can get assistance going to . I will make sure to share this with everyone I know. Especially the ones that have connections to help the community to help those that feel stuck shopping there too have other options! read more

Walmart Supercenter - Worst in 30+ years!Should have included the unkempt hair and rude expressions she gives to everyone. Unbelievable she works with the public. - Department Stores Near Me - Brooklyn Park, Minnesota

Literally not one cart in the store and I had to push three carts out of the handicap spot. Customer service has gone way down in the past several years. read more

Says they close at 1am but they close at midnight, I think they might be going out of business, but who knows..

If you come here for customer service you're coming to the wrong place, they are not about customer service just clocking in and clocking out. None of the employees are wearing name tags so I can't really pin one employee. Every aisle is messy, some things aren't marked. One employee said they only can price match "depending" on the price, really? Also we waited 20 minutes for service before I went and got someone who gave me the hugest attitude. She really wasn't even doing anything at all. Anyway. Most people come here for cheap prices. read more

I've been waiting over an hour thirty for my pickup items and other cars who arrived after me have been serviced. Unacceptable. Checked in with the app and even called the pickup line and no one answered the phone. Had I not needed the items right away I would've left immediately. read more

my Canvas, was supposed to be ready for pick up last week. It was a gift I needed to give today!(Sunday) Talked with a CHAT person, Someone by the name of YALDEL at Your store, SIGNED for it! SO where is it? Or is this Chat person LYING? do you have a pedifile that is taking childrens photos? Just now I called the store. Talked to a snotty young girl who looked for it and said my print wasnt there... I KNOW THIS! I asked to talk to a MANAGER... she told me I COULDNT! why. cuz they're busy and the manager(s) are on registers...cuz they don't have staff... RUFKM. and she would NOT give me her first name... said she didn't have to. THIS IS NOT GOOD for this store or the manager! I have the conversation all recorded too.I worked retail for 20 years. Don't pass the buck. read more

Pickup is slow. I feel bad for the poor girl that had a long line of cars also with every pickup spot filled up! Been waiting for over an hour read more

This is the worst Walmart avoid if you can, I went there at 645 in the morning to do my shopping they only have self check out and the workers refused to help but will send someone to watch u self check out when you have a cart full of groceries. A man needed help and the lady manager was telling him what to do from a far instead of going to help him. They should at least do what most Walmart's do and have one lane open in the AM. They might as well pay the shoppers since their workers are useless read more

Really bad service , i been holding for 3 minutes no one answered the phone and that's really not good

Worst Walmart store in the entire U.S. I stopped by 10:30 at night at the Walmart Super Center in Brooklyn Park MN to grab 12 pack of water and as i was about to pay in the auto pay the store manage had close those lanes. I asked him why he had the close the only response or excuse he come out with was we close them everyday around this time and he had no employees to cover those machines. He is full of bull... there were 4 employees group chatting doing nothing right there and he wasn't doing anything. Then, went back to the cash register and as soon as i got in line, the line started to get overcrowded and line back up far far away, i say around 50 customers frustrated and piss off only having one cash register running the show while the store manager was doing nothing. If they don't change the entire employee staff that store will go out of business pretty soon. Give them no star, they all suck. Never buy walmart read more

Shout out to Yatta (Yetta) who was working Saturday 10:30 am 2/9/19 in the bakery department. She went above and beyond writing happy birthday and two names on the smallest cake. She was so helpful! Awesome work girl!! read more

Of the 5 WalMart stores I go to the most often, this is my least favorite. It's not in the best neighborhood, so I never know if my car will still be there when I'm done shopping. The workers seem less motivated than other WalMart stores. It's less clean. There are more screaming children. I recommend the WalMart stores in Elk River, Maple Grove, Buffalo, and even Coon Rapids over this one. read more

Look at expiration dates when shopping here. On 3/25/2019 I went to this walmart and found approximately 10 containers of soy milk with expiration dates from Aug and Dec 2018....2018! The manager was very nonchalant about it. Someone could have gotten very sick. read more

ick no! I shop at the Fridley, Coon Rapids, and Brooklyn Park Walmarts and Brooklyn park is the worst. This store is filthy. The floors, entrance, produce, and bathrooms are REAL bad. I went through customer service to send a moneygram and the woman there (Star) had to redo my moneygram order 3 times. She felt like my security question was not important to put on there and then she went to redo it and was to busy talking to another coworker about a customer complaining about her that she messed it up again, she then just pushed me to someone else who knew what they were doing. I try my hardest to not shop here, ever. read more

Lazy managers and workers and quick to blame the customers.The shelves are never stocked,when my wife and me come shop there.The subway sucks here at Walmart to. read more

the checkout girl was helpful, she put most of the bags into my cart. she left out the bag with the most expensive items, the ink cartridges for my printer. I'm out $50 and mad as hell. read more

Horrible store. Tried to buy a Auto battery got to the cashier that was express but after waiting in line for 15 min because the cashier was so slow then changed cashiers the new one told me he did not know how to ring up a battery, REALLY!!, said I had to go wait at the customer service. I told him NO WAY, left the battery and other goods and walked out. Here's a scoop for you walmart, TRAIN YOUR PEOPLE TO DO THEIR JOBS! read more

Every time i go to Walmart it is gross and uncomfortable with weird people inside. i don't recommend plus i don't like the prices so i would just go to Cub. read more