They scrutinize every receipt and item. We waited in a line of around 10 people waiting to leave due to employee checking all items in all carts. No other store in the area does this - not even other Walmarts (Dublin, Fairlawn - not even Valley View) Get ride of self checkout if it's a problem there. And by the way it is NOT Walmart policy. read more

Bought an Apple Watch "new" from Walmart. Went home, found it was open and didn't work. Returned it to the store, within an hour Walmart put it back on shelves. Don't be like me, DON'T NOT BUY OPEN ITEMS! read more

I threw out my receipt after making a purchase as I have done here a number of times. The employee at the door this evening made me dig through the trash can to get my receipt to leave. read more

Um all I can say is ew. I just picked up kale from Walmart two days ago went to use it and there are 2 snails and snail poop all over it. Had to throw it out!! Check your veggies before you buy! read more

Walmart Supercenter - Snails on the kale - Department Stores Near Me - Christiansburg, Virginia

Wal-Mart app says item is available. Immediately called store and confirmed with employee. Later item was substituted. I declined sub and called department manager. He said they don't sell the item and previous employee and app was incorrect. 1-800-WalMart customer service rep refused to offer a solution. She lied about her name and then continued lying and talked in circles before I ended the call. Apparently the item isn't available. No one will give me a comparable item at the same price. read more

Produce is never ripe and always flavorless or downright disgusting. Avoid the meat as well. Walmart.com scammed me. Ordered 500 paper bowls of 2 different sizes and was only sent 125 of each. The return window closed and I am out of luck. Will never order from Walmart.com again. Will not go to in store locations either. They do not care about customers, employees, or shareholders. They only care about further enriching the Waltons. read more

If I could give zero stars I would. Went into have my tire patched. A single tire. ONE TIRE. I waited for 4 1/2 hours. FOUR AND A HALF HOURS. One lady told me it wouldn't be long at all... boy was I wrong. 2 hours passed before someone said I would be next. Another 2 hours passed before they got my car in. No apologies for the wait... essentially wasted a whole day at Walmart. Will never give that place my business again. Don't waste your time there. read more

I have gone to the customer service desk, called the manager, and called corporate and filed no less than 3 reports about the misplacement of Shampoo for Black hair (Mane & Tail Shampoo) in the animal care aisle. I have spent no less than an hour on the phone with different people in the past E I G H T MONTHS trying to simply get yall to stop stocking BLACK HAIR CARE PRODUCTS with ANIMAL SHAMPOO. Every time I reach someone in corporate, they file a claim and nothing happens. I'm disgusted by the complete apathy and open racism walmart has shown. They know this is incorrect, they know this is a problem, and they do not care. read more

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I love Walmart. They have everything I need and great return policies. To top things off they aren't Mask Nazis, so they don't harass me like some other stores. read more

Wal-Mart is Wal-Mart. There's not many surprises here on what you get. It's absolutely wonderful for people-watching, like the guy I saw with two different shoes on. Or how, out of 3 people, 1 will be wearing camo, 1 will be wearing tie-dye, and 1 will be wearing Hokie gear. As a store, it's always clean, the service is decent, and the goods are on par with any other store in the area. The major selling point for me is that it's a Super Wal-Mart...as in, they sell groceries. I've actually shopped at the local Food Lions and Krogers, tracking the costs of like items. The Wal-Mart is, hands down, the cheapest place to shop. Even if you use MVP and club cards at those other places. If you're looking for a good social outing, or can stand the odd people around you (depending on how you look at it), this is the best place to shop to save a good chunk of change. read more

Oh walmart. I have a love/hate relationship with you. You're the biggest grocery store in line with 'low' prices but you always make me feel dirty when I shop here and the crowds are endless. Go if you're going to stock up for something; otherwise, just go to another store and avoid the madness. read more

We are at the Walmart pick up center to pick up the item we ordered. Well, well, well... waited for 1/2 hr and nothing is happening yet!!!! They cancelled the ordered without our knowledge!!!!! WATCH OUT!!! Pick up service is bad!!! read more

this is a supper store that if you call for an the front desk you never get an answer tried for 3 days still no answer. it just rings after about 10 min it hangs up and goes to would you like to make a call what a store. read more

Do not buy tires here.After buying 4 tires that would not hold air were replaced by tires that continued to have flats ,I ended up having to buy 4 tires elsewhere. The service was horrendous even when I arrived at 7am and was first customer, I still waited over 2 hours . If you have concerns for yourself and your family's safety, I repeat Do Not Buy these tires! read more

Avoid the vision center! A $300 pair of glasses with Nikon lenses were what was purchased. These are not Nikon lenses. No certificate of authenticity, no Nikon cleaning kit, already scratched up. Go to a smaller optician and get personal service. read more

Waited for a manager 15 mins this morning to unlock a game camera which is locked up. As I wanted to purchase this item No one showed up to assist even after being called I had to leave before purchase could be made due to time constraints. Time wasted read more

Going to walmart late is like watching land of the rejects. Customer service is fair, store is clean selection mediocre. On a whole i will be shopping at target instead a lesser of the evils. read more

I was looking for a GPS which I found ok but I decided not to buy one because there was no fake ones on display.they were locked up so I couldn't see the back of the box to compare features nor was there any other form of information available so l am off to Best Buy read more

The tire department workers are beyond slow. There's no excuse why grown people should walk slower the a baby crawls. I watched them take my tire off the rim and still waited for over an hour to have them install and balance the new 1. 1 single tire. I've used tire machines before so i can say without a doubt the people are just sorry lazy workers. read more

A great mix for buying your necessities from shampoo to clothing to food and my favorite, fried chicken! Sadly they didn't sell a wide variety of fruit such as the apple pear, but then again, it's walmart. Their sampling demos made up for that loss too. Thanks wally world! read more

Bought a mini fridge online for $119. One day after it was to be delivered I was sent a notice that the order had been cancelled and my money refunded. Called to hear that it was I who cancelled the order (I hadn't) and to reorder the same fridge would cost . . . . . $154. I asked for evidence of any sort that "I had cancelled the order". No sorry was the answer. Obviously miss priced the article, realized the mistake and just cancelled any order at the wrong price. Bad business. read more

As this is the only Superstore in our area (next closest is in Radford), I find it very disturbing that most of the check out lines have been switched to self checkout. While there are times that I use self checkout, it is beginning to be the only option in this store. I attempted to use the pick up service only to receive a message that there were no appointments for the next 7 days. I know that this couldn't be the case as most people will not wait a week to pick up groceries. I am not sure why you have a pick up service when you will not allow anyone to do a pickup. Back to Kroger I go for the pickup service! We have been to Wal-Mart for the past two weekends and have had to visit a grocery store afterwards to get our produce and fruit. Why have a produce section when it is almost empty. This store needs to be completely stocked at all times as the Va. Tech students are back and also comes to this store but more so for the regulars who shop here weekly. read more

This store seems to have a hard time with stocking shelves. There produce is very poor quality. There are no open check outs for people that use checks. One employee told us that we could use a check at the self checkout. We scanned the items and there was no way to pay with a check at the end. We have decided that Kroger or food lion will be where we will start shopping. read more

Poor customer service and ability to honor warranty on tires. I've shopped here all my life. Prices are high as well. General manager tries but doesn't always make things right with customer read more

If I could give a zero star review, believe me I would. I was in on Sunday and shopped for cleaning supplies and cosmetics for my wife. Went through the manned check out line and had a really ditzy, talkative, lady (she wears bright lipstick and has black hair with a good bit of grey in it.) Anyway, she failed to put the shopping bag with the cosmetics in my cart (it was a bottle of Cover Girl foundation and two eyebrow pencils.) My wife just noticed today that the items were unaccounted for. I know I paid for them because I remember looking at my receipt + I had a $2 coupon for the foundation and ditzy check out woman confirmed the coupon went through. Anyway I could not locate the receipt but my wife went out to Walmart today and after spending close to 30 minutes in the store running back and forth between customer "service" and the cosmetic aisle, they basically accused her of lying, saying the could not find any record of the receipt, even using my credit card to search. They are liars and thieves. This is just a typical Walmart, with freaky looking people everywhere, including those who check you out and handle your customer issues. Where do these people come from? They all look and behave like they are from someplace that is full of inbreds. read more

Don't use the self checkout lanes, especially if your in a hurry. Machine calls for an assistant after every item is scanned, & when your done, the assistant feels the need to search your bags to "Make sure you scanned every item". read more

Not sure how the store manager has been there for as long as he has. Always out of what I need, poor customer service, and there is always junk in the floors. read more

All the items I saw were dented for some reason, like they had been dropped. Who knows what that's about. It's a Walmart and there's really nothing that spectacular about this one. I'm giving it two stars instead of one because they carry non-dairy butter and no other stores in the area do. read more

Just wanted to say watch out for the eyeglass department. They promote a year long warranty on the glasses. Then when you bring them in with concerns that the lenses are falling out one very seedy clerk rolls her eyes at you. They don't back up their promises. When I bought the glasses which came to 356 dollars that's all I heard was what a wonderful warranty they have. Bull sh___! Then some other clerk said well the warranty doesn't cover lenses that fall out. Beware!!! read more

Compared to other super walmarts I've shopped at this store is probably the worst. The store is always dirty the shelves are poorly stocked. The customer service is totally lacking. Most of the time I have to greet the cashier checking me out and you can tell by the way they act they must HATE their job. And forget any healthy options being offered at this store. I alos routinely observe a group of managers standing around talking, usually impeding the flow of consumers. They do have the lowest prices in town though so what can you do. read more