I've never had a problem with any CVS Pharmacy but the one here in Blacksburg is terrible, the…read morecustomer service awful, they're rude and incredibly disrespectful. They act like they're better and know way more than you. When talking to one of the women at the desk at the Pharmacy they began talking down to me and I just had to walk away. I will never be getting my prescriptions from this CVS for as long as I'm in Blacksburg unless they get a whole new staff.

The technician at this university blvd pharmacy Sidrah has no customer service experience. I called…read morethe pharmacy to inquire about a prescription, and she was very rude. I usually go to the CVS store at 1775 S Main St. The pharmacist and the staff there are the best in this area.

I used to love this pharmacy so much , especially for their friendly free delivery. There are still…read morea lot of friendly staff there as they've grown. Sadly, most everything has gotten much worse in the past couple of years. I don't know why. Now there seems to be a problem every time I need a refill. The staff doesn't seem to communicate well with each other; I'll be texted something is out of stock and then be told it was filled the previous day. On one occasion I tried to refill my contact lens solution. It took two months of confusing back-and-forth of texts! They haven't been sending out meds when promised or send the wrong thing. They have been EXTRAORDINARILY patient with me and my AR balance; I'm low income and appreciated that. However they didn't give me an early warning about how high it had gotten, and then they confronted me about it in front of my mother with no regard to privacy. The man there (manager ?) has offered several times to go back through the charges and see if any can be reduced, but he hasn't yet. I would have changed pharmacies by now, except I'm moving soon so it's not worth it. I don't doubt that the staff and mgmt here cares about their patients and want to do right by them. I imagine things are falling apart on a communications level. No one has the time to follow up multiple times on every prescription , though, and their best intentions are clearly being drowned out by serious communication fails.

Super nice staff that's willing to talk with you to meet your needs. I wish every business was ran…read morethis way. Customer service is top notch and I trust them to answer my questions in a helpful and informative way. I currently live in a city hours away, but when I come home to Blacksburg to visit family it's businesses like these that make me proud to be from this area. You won't find customer service like this in many other places outside of Blacksburg.

Had to use this location for a covid vaccine . Super nice location! Situated among all of the other…read moreplaces I needed to be this day . Store was easy to access , with friendly staff , great parking . Swift line movement for vaccines . Well stocked and clean location. Would def return if ever needed .

Walgreens has a good selection of merchandise. I get my prescriptions there. The pharmacy has…read morealways been helpful. Thank you

The newest and largest drug store in the area on the far end of south main near 460. One issue is…read moreit is hard to get into the parking lot when you are going south on Main street, easier to enter when you are heading north. They also have a drive-thru.

I wanted to thank Jeffrey for all the help with getting my prescriptions. Come to find out I can…read moreuse CVS in California but not covered in Virginia. Jeffery talked to my insurance company and found a solution for me. Thanks for the great customer service

Got a call the day prior saying my prescription was ready for pickup…read more Went the next day to pick it up. They asked me to wait till it was ready, which doesn't make sense, because they said it was ready the day before. I waited a half hour in the store because they said they'd call me up when it was ready. I left because I have to go to class. Thought I would be in and out. Hopefully it'll be ready tomorrow when they say it is.

If you're a Virginia Tech student from Northern Virginia who misses the outrageously inflated…read moreprices from home, this is the store for you! I think this is the first time I've ever given a business two stars.... but ~$10 for a tiny bag of cat food is unforgivable. Granted that people are supposed to pay for convenience at convenience stores, but Kroger is just down the street from here. AND they built this thing right next to Section 8 housing. Do they really expect folks with limited income to pay so much? The girlfriend and I left empty handed along with another couple who seemed equally disgusted. It's disappointing. I've been looking forward to trying this brand new CVS as I've watched it being built for months. On the plus side, it does have that nice new store smell to it....

They scrutinize every receipt and item. We waited in a line of around 10 people waiting to leave…read moredue to employee checking all items in all carts. No other store in the area does this - not even other Walmarts (Dublin, Fairlawn - not even Valley View) Get ride of self checkout if it's a problem there. And by the way it is NOT Walmart policy.

Bought an Apple Watch "new" from Walmart. Went home, found it was open and didn't work. Returned it…read moreto the store, within an hour Walmart put it back on shelves. Don't be like me, DON'T NOT BUY OPEN ITEMS!

I made a pit stop here after the grocery store across the street let me down and I was pleased…read more I was hungry and they had quality organic food. Amy's organic lentil soup and organic unshelled pistachios hit the spot. I also bought a gallon of water and it was good. I was helped by Belinda and she was nice. I was content with checking out at the self-checkout, but she told me to let her check me out, so I did. A beautiful girl entered the store ahead of me and got a cold drink. Wait this isn't missed connections is it?

This place is ABSOLUTELY THE WORST . My daughter is a Juvenile Diabetic , I called today to make…read moresure her prescription ( INSULIN ) was ready and they told me I could come pic it up in 1 hour. I show up in 1 hour and the pharmacy is closed ,and I was told by a worker up front that it would not be opening back today because the pharmacist had to leave . I called the Radford CVS and was told they could not fill her prescription because they were processing hers when they closed so they are not able to pull her prescription. It's Friday after noon so her Doctors office is closed. This is not the first time they have closed down without notice , and your unable to get your prescriptions. This place is ran very poorly , and I certainly want trust them anymore , you need a pharmacy that you can depend on and CVS is not it.