Bad. Placed a delivery order, payed extra for 3 hours - then sent a message it was delayed, would be here within 45 minutes - I figured ok, better than having to go back out. Time came and went and no more messages no delivery - I finally called customer service and was told they had no driver at all for that location...after being hung up on. I really needed the item and was very disappointed but they seemed extremely nonchalant and I ended up having to now find time after really long work days to go all the way to ANOTHER store . I will NEVER trust them to deliver again read more

The Walmart pickup experience at the East Stroudsburg location on July 13 was one of the worst customer service experiences I've had. I checked in at 7:30 PM and didn't receive my groceries until 10:00 PM. Customers who arrived after me were served before I was. No one answered the pickup phone or the store phone when I called for an update, and when I asked an associate for help after waiting over two hours, I was told to call 1-800-Walmart instead of anyone checking on my order.It was only after another customer, who was parked nearby, noticed that a grocery cart sitting next to his vehicle appeared to be my order and asked if it belonged to me that my order was finally located. An associate confirmed that the groceries were mine, meaning my order had apparently been sitting outside unattended while I continued waiting. To make matters worse, when I got home, I found a Walmart handheld scanning device inside one of my grocery bags. This experience reflects a serious lack of communication, organization, and attention to customers. I hope management addresses these issues because no customer should have to wait 2 1/2 hours for a pickup order that was apparently ready but not properly brought to them. read more

I love to shop for everything at this Walmart store I know of the associates in Walmart since 2018 when I first moved to Pennsylvania they are friendly and very helpful I do have some issues with Walmart I'm a diabetic with stage 3 kidney disease there are a lot of things more for regular customers without food/sweets restrictions for example I'm am coffee drinker there are very limited flavors for sugar free creamers but more regular flavors for customers who ate not diabetics when I ask will Walmart be ordering different flavors for sugar free coffee creamers I literally absolutely feel dismissed like sorry I think and I know people like myself would like to be treated like regular customers and also I have to go Weis and actually find all sorts sugar free creamers I bought two bottles here shown in the picture and I actually saved $3.00 there are rarely enough salt free snacks like pretzels I had to go Giants and purchased salt free pretzels and why is self check only for scan an go and the self check out line for what ten items or less I literally hate standing so long on the line and is it possible to have the scented candles on another shelf it's really hard for a person with bad and back to bending down I hate to say it but who ever is in charge of ordering it seems regular customers matter instead of the ones who has concerns read more

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Well like all Americans... if you need to try to get it in one stop... you kind of have to shop there. No one really enjoys shopping or working there... talked to dozens of employees. Its basically a pig trough... a place they throw stuff out as fast as possible and people throw things into their carts and pray they can get out of the checkout lines in under a half hour. I noticed there are no recent reviews on here for Walmart. That sends some red flags up. Why is that? Thousands of people in the area every year shop there... and no reviews? Very strange. This recent shopping trip... I bought a London Broil steak... under two pounds, about 16 dollars. When I took it out of the fridge to grill it, I found it was the texture and substance of Play-Dough or putty. You could literally push the steak around with your fingers like a kind of pastry dough. I asked one of the employees pushing around a cart that picked up foods for the park and go type shoppers if she noticed a difference in beef from Walmart vs every other market on the planet. She said yes. I said... I think they FREEZE everything probably at the main trunk locations for distribution, and then put it in the fridge displays at the stores... but its too late... the flavor is GONE. Walmart beef is bland. Tasteless. Oh God, I could go on forever. Every department has problems kind of parallel to this. Like I said... the store is a high volume pig trough. Goods are understocked ... the ones that are a decent deal in price. Every time I go there... they have black holes where my preferred goods are. Employees run away from you if you look like you want to ask them a question. Many many times, I get the feeling employees wish no customers would ever enter the store... so that they could do their stocking and running around. Cant tell you how many times stock type people would politely tell me to move or get out of the way, when I was looking for items and they were stocking shelves or shopping for others. You know... the Mexican standoff... you have your cart parked at a section looking for a particular item... and they push their sled full of product two feet away from you and give you the... glare. The eye thing that says move... or I will move you. Unfriendly. Often the checkout people do not speak English. One time a Russian male checker found people behind me who spoke Russian, and they were off and running. My stuff was being checked out but he paid no attention to me at all. I asked him if he spoke English. He said no... no English. I wanted money back for change for a local bus. I pushed the 20 dollar cash back. He pulled a 20 from the drawer and smiled at me. I said... not a 20, I need change. I need singles... for the bus. He smiled and another associate wandered over. I explained I wanted cash back, but I can't give a bus driver a 20 dollar bill. I needed singles. He put the 20 back in the drawer and pulled out a ten and two fives. Eventually I got change. These are tiny incidents that I could write a book about... the list would go on and on. Our area has few high quality supermarkets. Mostly the selection is narrow and the prices are high. Its very discouraging. So you are stuck with what we have. The Aldis would be fine, but its a small store and its just food. The Shop Rite is overpriced but the beef is good... at the mall. Anyway... in a room full of ugly girls at the dance... if you want to dance you have to compromise. You make do or go without. It's kind of that situation. The store used to be filthy... dirty and cluttered, unsorted shelves, lacking pricing and employees who could not care less about your concerns of questions. Usually checkouts are understaffed. The new remodel kind of makes this Walmart in East Stroudsburg look like my basement. My basement is unfinished. Bare concrete floors, noisy interior with no sound absorption, glaring fluorescent lights like the five and tens of the twentieth century. Horrible design. You would imagine so much more from the world's largest retailer. The Walton's must all be asleep on their yachts. Obviously, no one at the store cares. Sam Walton did. I met Sam Walton at a store in Florida about thirty years ago. Sam would not approve of the current situation. I could go on... especially about how it was run 35 years ago and how it is run now. I can't help but believe this chain will not exist in ten years. Amazon buyouts, some stores sold for the real estate... a market just waiting for the next big thing. A giant hole in the retail market, just waiting for a good solid store that is an efficient and pleasant shopping experience. Carpets on floors, lighting in the warm range, decent prices and moderate selection. You know, where employees are friendly and courteous, and still believe the customer is always right. Target tried to be like that... but their buyers and execs ran off the tracks with non competitive pricing and poor product selection. Shelves full of things that people read more

I wish that Bergen County would get rid of its blue laws! It's annoying not to shop her on a Sunday and not have access to the entire store ! This store is HUGE and crowded - especially on weekends. But, the self-checkout line moves quickly, and the staff is helpful. They sell cool things that I don't find in other stores . read more

Visited the East Stroudsburg WM Supercenter Once again, the posted price on items ring up more than what's posted. I used the self checkout were some of the stay tell you that they can't correct the price error. I noticed I was being charged .12 cent more for each bottle I purchased (10) posting price $1.22 per gallon. It rung up as $1.34 on the register. I went to the customer service area, should a short female staff member the receipt and photo of the posted price. She had a nasty attitude and told me that the waters were different, I informed her that that all the waters were posted at the same price and showed her the photos again. She then rudely ask why didn't I handle that in the self checkout. I informed her I was told to go to customer service. She then hand me chain less than what I was owed- I just walked out to escape her negative vibes! I attempted to contact the Manager via 570-424-8415 but the manager did not answer read more

Walmart Supercenter - Receipt - Department Stores Near Me - East Stroudsburg, Pennsylvania

Not a bad Walmart. Very stocked employees helpful. It's very crowded and lines can be slow at times.

The customer service department could use some training. Angelica was rude when I tried to ask for a supervisor or manager, and told me even though I bought the item today that since I called 800 customer service number to see return policy I could return said item with them. read more

I never give 1 star for ANY establishment but this one is for the books. I came to this Walmart in hopes of doing a little grocery shopping for my stay here in Stroudsburg pa. So I picked up the basics. Warm up foods a case of water a few juices etc. I went to the self check out as I ALWAYS do at Walmart. I have NEVER EVER been racially profiled in my entire life. I scanned 2 items and then the machine lets me know an associate is coming , of course it's no issue . The associate happened to be the Hispanic woman who was standing behind me the entire time. She comes rewinds the scan surveillance video saw my items were scanned and continued to let me check out. Ok fast forward. I'm scanning 2 cases of Gatorade now . The machine states an associate is coming again. Low and behold Dora the explorer was behind me again . She checked the surveillance and saw all items were paid for . At this point I blew up. I began to ask her why the machine is only doing this with me and this has been the second time now . She was silent and that got me more upset. I won't repeat what I told her but it was a lot of profanity and I honestly wanted to leave all my groceries. I would never EVER shop at this RACIST WALMART establishment ever again . I am in high hopes that I can escalate this situation have them run back videos give them a hard time for how they treated me after spending 160 dollars with them . read more

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I do online pickup and every time I call, they don't answer. I have to actually come in the store which defeats the purpose. I don't recommend pickup. read more

I was at Walmart on Lincoln Avenue in East Stroudsburg Pa today, and couldn't believe the store didn't have shopping bags for grocery. It's time for a new store manager at that location. Shameful!!!! read more

Walmart Supercenter - I was at Walmart on Lincoln Avenue in East Stroudsburg Pa today, and couldn't believe the store didn't have shopping bags for grocery. - Department Stores Near Me - East Stroudsburg, Pennsylvania

Lorraine self check out - today was extremely rude and disrespectful with the high demands of profiling . Customer service skills I thought should of been way better than the way Lorraine presented her self today representing for a Walmart sale associated. She profile me at high demand but didn't profile the non colored lady right in front of me with the pink hair . She watched me scan every one of my items ( let's make this clear it's 4 self check out lanes ) watching me the whole time, watching my screen . So to put my test to the theory I double scanned the oreos to see how closely she watching me . Sure enough she caught it and immediately approached me with aggressive behavior over the fact I double scanned an item right in front of her face to see if she was really watching me . As I did the double scanned on the oreos. Guess who Lorraine calls on the walkie talkie . The good old Loss Preventions . Exchange a few words with her . Than continue to watch me as I continue to scan my items . I'm the parking enforcement officer for east Stroudsburg borough, I'm always in there . I always leave a 5 star rating on the self checkout . I don't feel like Lorraine should be up front by customers on a bad day . Working for a Walmart they have goals and chants they say before each shift . I asked her for her name as she didn't want to give it to me and said why when I asked for her name . I left a note with the front end supervisor CJ. Hoping there was something to be done . I would continue to follow up on this situation. I've been coming to this Walmart for over 10 years . This by far has been the worst encountered ever . The way Lorraine was acting today she opt out to switch the loss prevention side and give some one a reason to sue to Walmart. Shift leader need to go over the policy again with her . read more

Staff was rude and not very pleasant Was called a liar by the pharmacist Process of finding a new pharmacy read more

4/2/24 ...Leaving with ten plastic bins in my cart.. 2 older gentlemen, bringing in carts.But I guess they also check receipts.Grabbed my containers and stopped me... I said don't touch my stuff.He said really loud.What did you say to me.. So now that's how the employees talk to us like we're pieces of garbage fuck you walmart read more

I. Love this place it's so modern but people don't help but. The. Toys. Are okay And. The. Food was great too and we were all happy with our food read more

Yes, you can find just about anything here except for employees! First they get rid of the developmentally disabled that used to collect shopping carts in the parking lot and now there are only like 2 cashiers and we have to do that ourselves. What's next? Would the owners of the biggest chain on earth like us to stock their shelves for them? Or perhaps unload the trucks? Since you don't pay us to shop there, how about we get the respect that we deserve as customers and stop asking us to do your job for you??? read more

If you don't have the staff to service the pickup then don't allow us to place the order. Had to cancel my Saturday order after an hour late. Sundays order was 1 hour and 45 minutes late. Not fair to the staff who are there or your customers. read more

As far as the locations of various WalMart stores go I would say this is one of the largest and cleanest I've seen as well as some of the better managed. Otherwise this is a your standard WalMart Store with nothing to distinguish it from any other. read more

I have used this Walmart for many years when visiting the Poconos, Delaware Water Dap, Stroudsburg friends, the Tannersville Outlets or when I am traveling through on I-80 to upstate NY. This Walmart is an easy off and easy on option for food, stuff, restroom and stretching before the next leg of driving. There are hot food counters in the back for fried chicken or hoagies, ready to eat salads. Tons of stuff the satisfy the whole family's needs. Yes they do have a problem with young people hanging out in the parking lot at night but it really don't affect most shoppers. read more

It has been unsafe for 15 years. The store and the parking lot are loaded with undesirables. Drugs and gunfights, don't believe me? Just Google it. This was a 24 hour hour store, but has been changed to 18 hours because of the violence. I only shop here if I really must. The recent news of the firing of the the store greeter is shameful. Walmart hired him while knowing he is a handicapped person and he satisfactory worked there for 20 years. Now they suddenly fired him because he could not lift 50 pounds is disgraceful. Maybe it was a blessing for the fired gentleman, as now he can get a job out of the combat zone. http://www.nydailynews.com/news/national/special-walmart-greeter-fired-failing-lift-50-pounds-article-1.2705531 read more

Terrible management and employees plus there is barely any stock half the time wouldn't recommend

It is ridiculous that you can not accept cash for a transaction! It's a state law in PA!! Told by the 1 employee who could accept cash ... sorry I closing after this customer. 5 others be hind me with cash only. Left over $100 of items and went to Giant. Need to contact others who were denied buying their products because they only had cash. Sounds like a class action lawsuit! read more

Walmart Supercenter - PA law to accept cash - Department Stores Near Me - East Stroudsburg, Pennsylvania

I was purchasing new jeans today at Wal-Mart, I waited 40 minutes and made 4 attemps at getting someone to open up a fitting room , so I could try them on. After all that. When one was made available for me, after trying a pair that didn't fit I went to grab a larger size, 2 aisles over, upon my return, the lady left again. And I had to once again go uo front to have a room opened so I could try another pair on. Don't go to this Walmart not only for this reason but, it the dirtiest store I've seen. read more

Shopped at East Stroudsburg Walmart this evening (Friday) and went to use the self checkout. There was not a bag to be found. Went to a regular checkout who only had a few left. People with large orders had nothing to put their paid items in. We inquired with the manager as to why the checkouts hadn't been restocked with bags and was told the whole store was out of bags. What poor management. I'm sure they saw this coming. The Walmart distribution center is less than 20 miles away and probably had plenty. In a pinch couldn't someone have gone to the Mount Pocono Walmart or the Restaurant Supply store in Stroudsburg to secure a few cases in the afternoon to hold them over for a day or two? It's not a hard fix. This is inexcusable for a chain store of this size! read more

Pretty alright, big variety of items/groceries to choose from. Some downers are that there's been a weird amount of spills/garbage all over several aisles, either products breaking or people bringing drinks into the area. Regardless, it was 3-4 of these aisle messes the other visit and it was odd how nothing was being done about these very noticeable oopsies. Staff/workers tend to be pretty wonderful and customer service is always helpful. read more

This place has it all. Typical of just about any other Walmart Super Center. Fairly clean, aisles are spacious and uncluttered, and if you spend some time shopping, you're bound to see at least one stereotypical Walmart shopper.......because they always seem to gravitate into Walmart. :-D read more

I went to the electronics for Apple lightening cable adapter. The online price of that item was less than the store price. When i told the associate there to do a price match, she denied. I showed her Walmart's web page policy that specifically mentions that they do price match. But that lady didn't agree. Can Walmart authority answer me why you have such a bad store associate? Don't you gave them any training about your policy? read more

Need some sports equipment for field day? Components to do an oil change? A new shirt to impress your brother? Or maybe some snacks for the big fight.... Wal-Mart has everything! And for a great price. I try to make a list any time I'm going to Wal-Mart, otherwise I might get sucked into the saving vortex that is inside of this place. I found so my party decorating supplies. I was ready to purchase a set from Amazon, but decided to go to Wal-Mart first and ended up getting a little more than the kit on Amazon had to offer and still saved nearly $7. Wal-Mart carries name brands and their store brand is made from good quality. When I'm buying generic medicine or great value cereal I know the taste will be very close to the name brands and much cheaper. They've also made it easier to shop their stores online. Offering free shipping (over $35) with No membership fees. And returns can be done in store, the convenience matches the price. read more

Stopping by during my mini getaway to the Poconos with family. I bought some bananas, strawberries, Italian ice, and other miscellaneous things for the kitchen here. Great prices and actually the fruit was in really good condition. It's that time of year so bought some chocolate covered marshmallow Easter eggs and some clothes for my 2 year old daughter that was on the clearance rack. (You can't beat these prices and, when your kid is growing so fast and there are some great styles with quality material, you can bet you're going to snatch some stuff up!) Unlike most Walmart, the clothing area was not a total mess and the workers were all very nice. The people with the most attitude in the store were the customers. Highly recommend coming here for the necessities you forgot at home, the things you didn't know you needed and so forgot at home, and the occasional snacks. read more

The prices are good but the place is a mess and no cashiers. Not only do you have to shop empty shelves and navigate the disorder, you also have to put your groceries on the counter, check yourself out and bag your own groceries. Next you will be helping to unload the trucks! The only positive I see is that I did not waste 67 bags by putting 1 item in a bag at a time. What a horrible environmental impact ! And I should get a discount for checking myself out. I got paid money to do that when I was 16. It is not as much fun as an adult. Thankfully we found another store in the area that was much better. Goodbye W. read more

It was horrible. My family was treated horribly. The staff members had no compassion when my child had to use the bathroom. They made us wait in line even when my child was visibly in pain. I understand we're in the middle of a pandemic but that doesn't excuse lack of humanity and respect for human dignity. read more

This was my first 24-hour Walmart experience (about 10 years ago). Since then, a lot has changed. I can still say that this is one of my favorite Walmarts though. It's usually almost always organized, things are easy to find, and the employees I've encountered are always nice and helpful. Things to note: 1) Their business hours have since changed. They are no longer open 24 hours. They're open Monday-Sunday from 6AM-12AM. 2) They do have a McDonald's in the back, if that's your sort of thing. 3) The bathrooms are usually clean. Nothing is shining but there is never poop on the toilet seats! 4) This is a Supercenter, meaning they have almost everything. Garden stuff, electronics, food, etc., and a lot of it at that! 5) They put self-checkouts, took them out, but put them back, and I'm so happy they did! I love self-checkouts, and there's always an employee nearby if there's a problem. 6) Sometimes the lines here can get long, so be wary of that (if you're not a fan of self-checkouts). 7) If it's crowded, parking can be an issue, but a little walking never hurt nobody! read more

I've never enjoyed Walmart, no matter where in the country I find myself needing one. This location in particular is THE WORST. It's packed at all hours, there are never enough cashiers and if you have to go at night it's worse. Their back stock in the grocery section is placed in a way that you can't easily access the refrigerated foods to the side of the store easily from the aisles. I've even overheard an employee mention to another that "people will still try to squeeze through" as if it were ridiculous to walk from the chips to the hotdogs if needed. Their fresh made sandwich/wraps are always lacking. This particular Walmart has absolutely zero employees that I've met that are helpful or friendly. The cashiers NEVER greet the customer or tell them to have a nice day. I realize they hate their jobs which is likely the reason they don't even try - not even a forced smile. Lastly, their parking lot is terribly laid out and they definitely don't have great prices or good deals. In all, even more nightmarish than the rest. read more

I don't get why these reviews are that bad either, I was in PA around Christmas time and this place basically just served its purpose. They actually have a really good food section here as compared to other Walmart locations that I have been to. Maybe I have not been here enough to find all these problems with the place. read more

Find me someone that doesn't like Walmart and I'll call them a liar!!!... I came to this Super Center the day before Easter to get some last minute goodies for baskets and ending up leaving with groceries. I'm from NY so when I see low prices compared to the inflated ones in my neighborhood, my shopping cart tends to get a bit full. Nonetheless the store was huge and had everything. However we were on a mission, everything was pretty easy to find and pretty hard not to buy. The workers were nice because I know I harassed about two of them because when I first came in and I lost my way but they helped me get back on track. They have a Mickey D's in there to get you while you're shopping as well as other readymade foods and beverages to purchase. And most of all I like the option that you can either check out with a cashier or do self-checkout - Yes I know most store have that option but it's usually just one or two self-checkout machines and the lines are long. However, here there were about 6 self-checkout machines and twice as many registers that actually had people on them. I don't think I've yet to have a bad experience at Walmart and quite frankly don't ever plan to! read more

I went through the DIY scan. When I got to the register the woman overseeing the area came up to me and told me I had too many items to scan. I had 35 items mostly small things like can of soup, beans etc. My husband and I have gone through with MUCH more and there were men there with twice what I had. She would not give me a number on how many was too many. I also pointed out if you go to a quick lane they tell you the item number like less than 20. There were no signs. She was on a MAJOR power trip and I was about to just leave my cart. I am NEVER going 8n there again. Customer Sevice has gotten bad as it is and I dont need employees on some kind of power trip on fellow women but keep silent on the men. Not to mention NOTHING stating how many items you're allowed to scan. Giant is across the street and going there from now on. read more

There was a bunch of grills outside but of course the one I was looking at was the last one and of course with no price tag. I go to customer service they call someone over. Then that person calls another person ... waited over 30 minutes asked the second person where the third person is .. she called them again and he was busy. So she started calling a fourth person to see if they could come help I gave up read more

I love Walmart. You find just about anything in there. And there prices are good. The open all night long. But I do have to rate it low for the fact that they never have enough register open. You will be there forever. Parking lot is always full. You will think they have about 20 something register and only 2-4 are always open. But I do have to say this Walmart is way better than MT Pocono. They also have ship to site. Which let's you order online and send to the store for easy pick up. read more

I cringe when I have to go to Walmart, you are lucky to find a few of the staff members that are actually nice others act as though you are bothering them. The lines are always long maybe 4 registers open and a long wait so I rather pay more at Target with better service. read more

Yeah its a 24 hour mega center that has whatever the heck you need. Do your grocery shopping, and everything else you can imagine shopping for here. There are lots of people of Walmart characters here, which is plenty of entertainment in its own right. I was impressed with the prices of the generic items, I always for for the $2 can of coffee, for the ski trips, as well as other minor items on the list. My only gripe with this place is how they have 30 registers built, but only 4 cashiers working because of policies. If there are 10 people deep at each line, open more damn registers people! Well country blumpkin living is supposed to be easy right? read more