I filed a complaint regarding an extremely disturbing and unprofessional experience involving my 14-year-old daughter at the Walmart store in Griffin, Georgia on May 21, 2026. My daughter was trying on bras in the fitting room area, and due to her age, I needed to assist her in checking fit and coverage. Prior to entering, I explained to the employee working in the area that I had already spoken with someone previously who advised that if there was an issue, management could be contacted. I specifically asked for a manager if she was uncomfortable allowing me to assist my minor daughter. The employee left to supposedly get management, but after waiting an extended period with no manager returning, my daughter and I proceeded into the fitting room area. Shortly afterward, the employee began aggressively banging on the dressing room door demanding that I come out immediately. I informed her that my daughter was undressed and that opening the door at that moment would compromise my daughter's privacy and safety. The employee then argued that my daughter was "not a minor" and did not need my assistance, despite my daughter being only 14 years old. It was not appropriate for this employee to make parenting decisions regarding my child's comfort, privacy, or safety while trying on intimate clothing. The situation escalated further when another woman approached wearing a Walmart vest. When I asked if she was the manager, she later admitted she was actually the employee's mother. I was shocked that a non-manager -- and apparently a family member -- inserted herself into the situation and proceeded to verbally attack me alongside the employee. The younger employee was cursing at me during this interaction. When I requested their names in order to report the incident, both individuals covered their name tags and refused to identify themselves. I was then told to leave the area and informed they were shutting the dressing rooms down. I then went directly to customer service and requested actual management assistance. When the store manager arrived, she informed me she had never been contacted about the situation and had no prior knowledge of what was happening. She apologized and acknowledged the situation was mishandled. She specifically stated that had she been contacted, she would have allowed me to assist my daughter privately and appropriately. She also expressed concern that the employee's mother became involved and escalated the situation. This entire experience was humiliating, intimidating, and upsetting for both myself and my teenage daughter. No parent should have to argue through a fitting room door while trying to protect the privacy of their undressed child. My concerns are as follows: * Failure to properly contact management * Escalation of a situation involving a minor child * Compromising the privacy and dignity of my 14-year-old daughter * Involvement of a non-manager/family member in a customer dispute * Verbal aggression and inappropriate conduct by employees * Refusal by employees to identify themselves when requested At this point, I no longer feel comfortable returning to this location due to how my daughter and I were treated. read more

I like Walmarts choices. The grocery delivery is about at 60% chance of getting groceries delivered. Been using for over a year and about 2 out of every 5 orders never make it. Even when I reschedule. And another thing .. I wish they would instruct their delivery people to not stack groceries up against the door. read more

Most GARBAGE, ratchet, rude, Idiot filled Walmart I have ever experienced since I moved to Griffin! First time shopping there someone stole my bag as I was checking out. No one saw them. Second time I bought a watch that didn't work. Came back, they told me to get the box and the receipt came back AGAIN they told me there was nothing they could do. I went and got the watch fixed, it lasted a week then stopped working. Now I ordered a car battery because mine was dying. Hours later they cancel my order, I call, and NO IDIOT THERE can tell me why or anything! Currently wasting more time in the customer service line! This place calling itself a business is absolutely embarrassing. read more

The only reason I put a 1 star is because I can't put nothing. Watch out people. We ordered a king size mattress and they brought out a full mattress and the wrong one at that and tried to make us take it. We where there the night before and they had 5 mattress and they said this morning there was none! What the heck never again will we ever go to that Walmart again. And I advise you never to go. read more

What is not to like about Walmart. They have almost anything you need at great prices. The people at checkout are friendly and helpful. Can't go wrong shopping at Walmart. read more

Sad that such a good-looking store can have such regrettable staff and experiences. The garden center manager apparently doesn't care about the inventory. There were more plants than I could count that needed to be watered and generally tended to. This is not an asset to the store's profitability with items that are not fit to be sold. The store paid money for this stuff and the staff is not maintaining it as sellable. That said, I decided to take pity on a couple of plants, thinking I might take them home and try to salvage them. $4 plants, figuring with the deplorable condition of them, I wouldn't mind paying a dollar each. When I got to customer service, the assistant said she had to contact the Garden Center Manager. I was glad to wait. Finally, the verdict from the Garden Center Manager was that they would take off 10%. Ten percent? On plants that were about 90% deceased? Everyone knows Wal*Mart marks down the most random items at sometimes the most crazy prices. This was greed and laziness, and its unfortunate that store management is not overseeing this department, that usually would be very popular this time of year . . . read more

I have put in countless grocery orders, and The workers here always put in no effort to getting My order right. How do I know this? They claim things are out of stock. But when I go to the store shortly after receiving said order, all of the things are there. You should really consider hiring smarter and less lazy people. Thank you. read more

Order pickup are very slow. And they will tell you your order is ready and have you wait till they finish picking up your order.

I shop at this Walmart very often. Usually it is a good experience.... but WHY are there only 3 checkout lanes open on a Saturday night before Fathers Day??? Don't shop here after 8pm.... the self checkouts are closed as well... read more

I waited 19 mins to speak with a customer service representative regarding six items missing from my grocery pick up order placed 08/22/20. The necessary information was given to validate my order. The representative stated the items mentioned as missing were left in the store. In other words, Walmart Super Ctr was aware of the issue. I requested to reorder my missing item versus a refund. A refund back to a credit card takes 3-5 days to process, the grocery items were needed now. The reason I am writing this review is because it appeared to be a scam in an ECONOMIC CRISIS, what the customers service representative recommended. My missing items totaled an amount of $21.35, but purposed that my reorder would have to total a minimum of $35.00. Walmart Super Center, Griffin, Ga. don't rip off the hands that feeds you! read more

Tuesday night at Walmart. Front lines backed up - only four open. Self serve backed up. Waited at garden center for 20 mins. No sign saying closed. Called front desk to ask for assistance - no one mentioned garden center closed. FINALLY found member of mgt - he did check us out but pointed out garden center closed. Would have been nice to know that 20 mins ago. Watch out WALLY WORLD AMAZON'S GONNA TAKE YOU DOWN! read more

We came to find a TV stand. When we were finally able to find one, no staff was able to help. We searched around the store to only find THREE workers. We told each one that we need help lifting our stand. Each one said they will call for help. They all wandered off and didn't come back. The fourth one tried to find help and it took about 20 mins to find someone to help. We have been standing next to the stand for almost an hour and we just got someone to help us. By far the absolute worst staff here. The lady helping us had to literally drag another worker to help us. Then the lady in self check out was giving us attitude. 0/10 this place sucks read more

I looked on line to see if they sold boric acid, the site said yes, went to the store and could not find it. I asked 2 stockers if they new where it was, they said no and that the people working the floor was at lunch. I asked them, everyone. Needless, to say, I go up front to the store Supervisor and was told I could check the garden center, I had already checked there. She told me to hold on in a nasty way and did not come back. I was so upset, leaving the store, people in the garden center was just standing around. Mind you, this was after 7:00 pm during the slow time, what a bunch of losers . I am still angry, no one wants to help you there, why come to work. You are already checking yourself out, why have them there? Poor Customer Service, I plan on taking my business to another location. read more

I have shopped in this Walmart for the past year but only used there pharmacy a few times. Today I had two kids that I took to the doctors and they both needed meds. So the doctor calls in the meds while I am standing there. I wait an hour and I half before going to Walmart, to give them time to fill the orders. I go to the pharmacy and they tell me they haven't gotten the prescriptions so I call the doctors office and have them resend all the meds. I then go back and tell them I just got off the phone with the doctors office and they have resend the meds. The women tells me "well we don't have them, they must be on the answering machine". I ask her to "please go look!" She goes and looks and tells me "we have it and it will be about 35 minutes". I say ok and ill be back soon. I take my family to lunch and we are gone an hour. I come back and they have no prescriptions ready at all I sat there for another 2 hours and then they got done! I am still so upset its not even funny. How can you run a business with how slow they are. read more