I would like to file a complaint about a cashier named Veronica. During my visit, Veronica was very rude and unprofessional. From the moment she started scanning my items until the transaction was completed, she kept murmuring and making comments under her breath, which made me feel uncomfortable and disrespected. What upset me the most was that her behavior embarrassed me in front of other customers. I remained patient and respectful throughout the interaction, but I did not receive the same courtesy in return. Customer service employees should know how to treat customers with respect, and unfortunately, Veronica failed to do so. I believe Walmart should address this matter and provide additional customer service training to ensure that customers are treated professionally and respectfully. read more

Bargains galore! Great for supermarket groceries and also casual clothing and small home appliances, as well as,home decor. Most prices are less than other similar stores so we hit this because it has a huge selection. More of a warehouse atmosphere. Lots of parking and other shops around! read more

Seriously go somewhere else. Even the pickup orders are AWFUL 90% of the time there is something wrong with my order. I mean that number. It's not an over exaggeration. This was my final straw. I ordered a Nyx lipstick. I got it delivered with my groceries and not only was it USED, they pulled it from a clearance bin with the clearance stick $4 cheaper that what I actually paid still attached to it. If I wanted used and clearance I should have at least gotten the cheaper price. But GROSS. I tried this store again because it's the biggest and closest to me. I'll literally go further to another store. This specific store ALWAYS has issues. Don't get me started on why I even use pick up orders since half their store is under lock and key read more

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It's Walmart, but they had a decent amount of what we needed in stock, and the associates were nice. Parking was a challenge, but overall it's not a bad store. Just ignore the location & it is worth a stop if you need to shop. read more

What a time to have. So much going on in untrue but my visit was a breeze to grab fruit and a few other things. Their arts are different. I like the basket up front bring higher. I was a bit disappointed with the apples being intensively brused. Multiple apples in multiple bags. I mean it happens however, that was a lot. I did tell an associate. It's a good store to visit. Their clothing seems to have a better variety than ice send at other stores. Especially for boys. Happy Yelping. read more

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I am a loyal Walmart goer and there have been times that haven't been as enjoyable but I will say every employee I have interacted with has been kind and helpful. From the moment you walk in you have door greeters and two of the ladies that work there predominantly the 4 to close time frame remember us every time we come my kids love them both and give hugs. To the customer service reps and cashiers all friendly. Now there is a special shout out for the team lead Al who assists with pick up orders not only is he cordial and professional but he goes above and beyond to ensure you have the best possible experience. Thank you Charleston team! read more

Tracking says my item was delivered. It was not. The picture is not my door or even a door in my apartment complex and I don't have a locker. My instructions are to deliver it to my door. I had 2 chats and 3 phone calls trying to get a refund only to be told wait another 8 hours and call back. It has already been 48 hours and again, the tracking says it was delivered. Trying to get a refund on line keeps asking me how I want to return the item. The item I never rec'd? read more

I was at Walmart, because I ran out of paper towels. because the kids baked some cookies, so I asked a worker. Carolyn was so rude and angry. I had to find them myself, and then I go to the check out and see this insane lady. Horrible experience. Never coming back again. read more

Walmart Supercenter - Department Stores Near Me - Las Vegas, Nevada

I came in to do some shopping. They had some additional Valentine's Day stuff by the doors and the ladies telling me that that's not an exit and that the exits the other way, but I wasn't even leaving. How annoying so I left she's a team lead. She had the nerve to laugh and pose for the picture like it was funny. Once I told her I wasn't gonna shop here anymore because I was assuming she wanted me to leave since she was telling me where the exit was. read more

Walmart Supercenter - Department Stores Near Me - Las Vegas, Nevada

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My friends and I stopped by to grab a few items for our trip, and it was incredibly busy. With the crowd, even getting basic things like laundry supplies--locked behind cabinets--or paying for alcohol in a restricted booze line became a hassle. I wish they would keep things simple by not locking up everyday essentials like detergent and deodorant, and allow all purchases to be made at the front registers like in the good old days. That said, the staff at the entrance and exit were really friendly. They greeted customers warmly and reminded festival-goers to double-check their packing lists so they wouldn't have to buy overpriced items later on. Can't promise I won't be a returning customer, but I do wish they improved their flow for future visits. read more

Everything is here so it's convenient. It's Walmart so no surprise line to cashier is long wait. What I didn't like was the fuel which is only $10 is in the locked shelf and had to wait more than 10 minutes to be opened. Ridiculous. read more

I refuse to go to Walmart. Past 15 years I visited 3 Walmart stores always for the same reason. (Return gifts from in-laws) And this location and management has been probably the worst. In-laws live in CA and the closest large store near by is a Walmart and that's where they tend to shop. so naturally we get gifts from there from time to time. in the past they sent me a photo of a receipt and that worked no problem. But at my recent visit to return some gifts for my son who is 2 and the gifts were 5yrs+ or things I don't want him wear (cheap quality clothing), I was told by a staff member that I can't return the items even thought it was purchased 2 days ago.. and I had the picture of the receipt on my phone with all information they need to print out a duplicate. Or pull it out in the system. They refuse to do so and they said they need a physical receipt. I explained my in-laws are back in CA and I don't have an access to a physical one. The attitude of employees here is just something else. I felt like I was a criminal and was being schooled by a correction officer telling me I'm doing something illegal. Her actual response (how do we know that you are telling us the truth and you didn't just take a picture of someone else's receipt) I don't get the logic!!! anyways I asked for a Manager and he pretty much said I could return the items and get a. Store credit without a receipt. ???? What??? So this entire time I'm getting frustrated there was a solution and I was never offered till I asked for a manager??? What's wrong with these entitled employees!!? I would never go to any Walmart. I used online ordering to use my store credit. terrible customer service, just over all bad experience is the reason I won't give my business to this establishment. read more

This location is pretty rough. The lines are incredibly long and the staff is friendly but definitely overworked. The aisles are constantly filled with merchandise and scrambling staff trying to restock the store. The amount of customers is overwhelming. So if you enjoy a quick, efficient trip to the store like me I'd definitely make the trip to the Lake Mead/Rancho Walmart location. This location is also pretty dirty and the parking lot is chaotic. Just too crowded for my liking. read more

Walmart Supercenter - Department Stores Near Me - Las Vegas, Nevada

Rude 2 girls at beauty. Literally press the button 3 times and nobody came over like hello do you not hear anything. Everything all locked up and there's no help over here. 2 girls standing at the register doing nothing at all. Do you not work here or what?! All they did was stare and be rude . No greeting no thank you. One of the worst Walmart experience shenanigans. That girl Jill, rude. Wish I knew the other girls name. SMH get some more useful workers here that has some sense of urgency . Never going back to this location again. This place deserves no stars. read more

If you can give 0 stars then I would. I don't understand why there are no one to assist in the electronics area. There were 2 ladies that literally works for Walmart/ wireless. And she just talking on the phone loud like she not at work. I don't mind it but that just shows very poor customer service etiquette. Well I went up to the lady to ask if I can be helped. She just said I can't help you they ain't got no key. Sooo, you're just gonna stand there and not help me look for someone ? Very poor service. So I searched for someone and he didn't look like he knew what he was doing there. So it was all a waste of time. I just walked out and saved me the trouble and ordered it online. Something needs to change. They need people who are grateful to be there. Not someone who is JUST THERE... you wasting everyone's time. read more

Generally, they have everything a WalMart should have; however, if you've been around town you'll notice we have two kinds of Walmarts... the nice ones and the garbage ones. This one used to be nice, but between the rarely opened self-checkouts, increased aggressive security, and just letting everything in and around the store fall in to a malaise, this place is now garbage. Given the placement of garbage WalMarts around town, this is a reflection of how they feel about the neighborhood. I'd appreciate a bit of concern over the state of this store; this neighborhood is in a flux, and some goodwill by a normall toxic corporations would help a lot. read more

Lucia Suarez Roche I was in THAT store today at 8:30 AM and I dropped a bottle of spice on the floor and I couldn't pick it up. The cashier, who was a white American, as I spoke in Spanish, told me, "You dropped it," "You're in the camera," I said, "Bring me the camera because it fell." She said, "How are YOU bothering me?" "Pick up your things and go pay someone else." I had more than $200. dolares worth of products. I told her, "I'm not sorry," "You pick it up because I'm going to another store." I left everything as it was. this store 201 N Nellis Blvd, Las Vegas, NV 89110 Teléfono: (702) 452-9998 read more

Walmart Supercenter - Department Stores Near Me - Las Vegas, Nevada

A team member named Tacho inspired me to drop this review (and sorry for calling you Taco by accident. Though I was laughing stupidly about it for a while). I was looking for cabinet door clasps,and as usual in Walmart, I was lost. This young associate came up and asked me what I needed!!???? That's truly a first in Walmart. He then helped me locate it. But that's not all. He bend down and helped me find different ones and explained them to me. Above and beyond. This is the best service I've ever received at a big chain store and I'd be impressed with this kind of service anywhere. Keep up the great work and thank you for helping us lost folks find what we need. read more

Bait and switch! Shirt I wanted priced at $5 and I have a screenshot. Rang up at $8.98 and Walmart would not honor the price even when I showed customer service the screenshot from Walmart.com. Clerk sees my screenshot and says it's not from Walmart. Play your games with someone else. You've lost a customer. read more

Walmart Supercenter - $5. Not $8.98. Bye bye Walmart - Department Stores Near Me - Las Vegas, Nevada

When in Vegas I always stop by this Super Walmart located on Charleston. Lots of parking and very spacious Walmart. Hopefully they bring a Super Walmart to Hawaii because it's like a regular Walmart but it has a full grocery department. Produce department, Bakery, and Deli. Talking about cheap prices wow Banana's 69 cents per pound while Hawaii is about $1.69 On Sale . This Walmart located near the downtown casinos and a cheap place to pick up bottle water or other refreshments. Keep safe and thanks for reading my review read more

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Went in for an oil change on Wednesday march 26, at about 2:00pm. There were about five cars ahead of me. The service writer was quick and friendly. Was told it would take about 2 hours. They use text messaging let you know when they start and when they finish. It took about an hour. The cost was $51.00. It was quick, friendly, and at a fair price. read more

Walmart Grocery Delivery - May 2025 I placed a grocery delivery order with Walmart for May 16, 2025. The order was marked as delivered on May 16, but it was left at the wrong address, as it was clearly shown in the delivery photo. I didn't receive my groceries. I contacted Walmart customer service right away and submitted a formal complaint. Despite multiple follow-ups, they refused to replace the order and instead insisted it would take 10 days to refund my card. No urgency, no accountability. This was an essential grocery order, and their lack of support caused unnecessary financial stress. Walmart's handling of the situation was unprofessional and frustrating. Warning to others: If something goes wrong with your Walmart delivery, don't expect fast or fair resolution. Their customer service is unreliable and dismissive. read more

charleston walmart nv has a very nice guy name Juan who is very helpful who works in the Meat Department shout out to you for caring

I wanted a TV for my living room. I searched for it on the website of BB and it was on sale post/black Friday. Alas, they only offered store pick up. No shipping. I have a small car, so curbside was not an option. I looked on Amazon and the price was $159 more. Googled and found it at this Walmart! The lowest price and free next day delivery! Arrived as promised! read more

The Black Tall Lady with grey hair at the door is the ruddiest person ever. I was feeling sick and got a riding scooter. Then my blood sugar was dropping. I went in to Charlie's steak to get some fries so I wouldn't pass out. She came flying in there with a cart screaming about I can't have the scooter, grabbed my stuff and transferred them to the cart and said other people need this more. I told her I had trouble walking and would only be a minute but she just kept yelling and rolled away with it. I could believe her attitude. read more

Set up a tire installation appointment here because arroyo was out. Installers were great, but the females working the auto dept are miserable. We shopped while waiting for times and brought our items to check out. We approach the counter with our cart and the heavy set female asks if we are purchasing tires. It seemed like if we were not then we would be sent to the front. But we were indeed buying tires. Then she looks into the cart and says there is a 10 item max, so we have to go to the main checkout in the front. (We had 20 items.). Isn't that the idea that Walmart would like you to purchase more things when you're waiting for your tires?? We go to front and purchase the items. We return to the back to pay for the tires. The short female informs me that I am not allowed to pay until after the tires are finished and I will receive a text. Sounds reasonable. After receiving the text, I go up to the counter and tell her that I received the text. She was helping a disabled man and there was one person waiting. A line begins to form and she helps two other people and I inform her again that I received the text that my tires are completed. She tells me to get in line. I told her that I came to this register because this is where she helped me before and it's right by where the keys and paperwork for the cars are kept. So Im annoyed but I get in line and wait. The best part of the story is AFTER we pay and are exiting the store, we are carrying the items that we purchased. She rudely asks if we paid for the items! You mean the items that you sent us up to the front to purchase? Yes we did. Why do you feel the need to ask us if we paid for the items??? Did you think we just spent $650 on tires, and then going to try to steal $50 in junk? WTF?!? SHE LOCKS THE DOOR AND DEMANDS TO SEE THE RECEIPT! WE TOLD HER TO GO AHEAD AND CALL SECURITY IF SHE WANTS TO SEE THE RECEIPT. She ain't checking anyone else's receipt, but she wants to see mine? After a tense minute or so, she eventually opened the door without requiring to see the receipt or calling security. read more

This store at 9:05am has 3 standing in self check. But no customers service people. Priority is customers. read more

Walmart Supercenter - How in the world you have at 9am .... no customer service people working. You got 3 workers standing in the self check out corral. - Department Stores Near Me - Las Vegas, Nevada

It's my battery , Less than a year in warranty . First they say battery needs to be charged , after half an hour they say it's a bad battery and I could get a new one. Steven the supervisor after an hour of waiting shows up with questions like what is your car and they start blaming it on wrong battery for this car read more

Walmart Supercenter - Battery - Department Stores Near Me - Las Vegas, Nevada

I just wanted to write this review for the Auto Care Manager at this Walmart. I was in the waiting room while my Toyota was getting worked on. I saw and heard a customer being rude to the employee and the manager. I just wanted to say I'm really proud of how the manager handled the situation. You definitely didn't deserve to deal with that today, I hope your day gets better man. read more

I go here once a week and 80% of the time it's a bad experience. Majority employees are very rude and do not want to be asked any questions. Many things are locked up and I've only ever had one employee not act like I was a huge burden when needing something unlocked. Checkout lines are ALWAYS long. read more

Customer department / Retuns: JADA have the worst customer services and attitude towards customers. FYI: Nobody cares if you're pregnant! STAY HOME if you can't handle it.. She look overwhelmed and walking around rubbing her stomach lol smh! read more

I drove across town to get a polo zip up jacket on sale for half price. I had it in my hands at this location and in my cart. I was told I had to order it online and couldn't purchase instore. This is bullshit. I didn't want to pay extra when i could pick it up myself. You guys do this on purpose to make us pay for pickup or shipping instead of going to the store and grabbing it ourselves. I don't want the item if I have to pay someone to walk back and take it off the rack when I can do it myself. I don't want to pay for the annual subscription to buy a single item. I've been a Walmart customer for over 20 years and this is outrageous! Obviously you don't care if we as consumers are happy or not. What ever happened to customer service and pleasing customers?? I will no longer shop at Walmart!! This is crazy!!!! read more

Give it three stars for SKZ. Minus two stars for not having an unopened copy. Sad. Shameful. read more

Walmart Supercenter - All the albums here are opened. Shameful. - Department Stores Near Me - Las Vegas, Nevada

What's the point of all these self checkouts if they' won't even keep half of them open. Lines are longer than Costco's. Needs to be better managed read more

Walmart Supercenter - the inside of the store - Department Stores Near Me - Las Vegas, Nevada

Excellent delivery service. On time or early. All items ordered are 98 percent in stocks. read more

The store is absolutely amazing. Friendly and fast associates. The department were very well stocked and beautifully faced. The displays and encaps I really loved because they looked amazing. The store was clean. I wish I could give the store more than 5 stars. Great place to shop compared to other stores. Thank u so much for all your hard work and treating customers with super friendly customer service. Thank u store manager russ and associates for all u do here. I'm one happy customer. -micha read more

Was that Walmart, or a Prison? Dang! Never once did I think I would see the end of the world when you gotta lock up Energy Drinks, Boxers and Multivitamins all in the same building. Felt like I had stepped into hell man and with only few check out stands open. There had been a line of almost 7 people ahead an a group of employees standing around, not giving a shit about customers so I go back to my first comment, this is prison. Yes! Never have I felt like Tim Robbins when he escapes in "Shawshank Redemption" after getting my receipt looked at by someone whom obviously doesn't give a shit bout their job, why would they care about Walmart losing money. read more

I really liked this Walmart as the self check out makes it so much faster than most locations their long waiting lines. What stands out is the service department, when I was there: no wait and even I purchased warranty on an item, it was just replaced with a new one without the hassle of going through the warranty fixing what so's. Just awesome. Oh and there's a Mc Donald's which I'm trying to stay away from:) and a nail salon. read more

This is the absolute worst walmart. From the "Customer Service" manager to the employees who work the new alcohol beverage area.....awful.

What has happened yo this Wal-Mart? It's memorial day, the place is packed and every self checkout is closed and only 5 check out lanes are open. Why? Who thinks this is a good idea? After 15 minutes of standing in line not moving I dumped my cart and went down the street to Smiths instead. In and out in 15 minutes. This isn't the first time this has happened either. They close all of the self checkout lanes and force you to into massive lines as there are only a handful of cashiers working the checkout lanes. This was my last visit to the Charleston store and will never return. read more