This Walmart has brought out the true Karen in me. And I was not ashamed to use it. July 3rd, 2026- Yes, terrible timing on my part to order pickup the day before the 4th. Nevertheless, I did it anyway. I am a bad boy so I circled around the back of the Walmart to reach the pickup spaces. And to what did my wondering eyes did appear, millions of cars and not a single employee near. It took easily 5-10 mins just to get a spot. There are 14 spots there, and there was easily 25 cars waiting to get a spot. How Walmart thought allowing 25 people to book 25 spots when their lot has 14 spaces, is beyond me. I got into space #7, and began my wait a few minutes after 3:30. Mind you, my pick up time was between 3-4. I checked in, they knew I was there. After 30 minutes, I was starting to get impatient. A woman had pulled up next to me and had gotten her groceries within 5 minutes. She must have known someone on the inside, or was a miracle worker. Around the 45 min mark, I was angry. I simply wanted to cancel my order and feed my children. However, I worried if I canceled I would not get a refund. A man, whom we will call Kevin because I didn't see his tag, was circling around with an order about the size of my own. I popped my head out the window and asked if that was for #7. If he said #8 just to spite me or not, I don't know. He walked back inside without giving the food to #8. I then looked in my rear view mirror. Cars were pulled up by the garage door where they rolled the carts out and people were OUT OF THEIR CARS asking employees for their orders NOT IN A SPOT and giving tips. Bribery, bribery, BRIBERY. If they were going to play dirty, I was going to get dirty. I approached the woman at the door. I told her my spot and said WHERE IS MY STUFF. Nicely. She said they were "filling my order" (aka getting the stuff from the store) The women behind me had to OPEN HER BIG MOUTH and say ILL COME TO THE DOOR AND PICK UP THE ORDER HERE. YOU DONT EVEN HAVE TO COME TO MY CAR. I, of course, said the same. After my offer was on the table, the women added- I ONLY HAVE ONE BAG, AND I HAVE A BABY IN THE CAR THAT NEEDS IT. Well I'll tell you something women, I have one too. MY WIFE. Well the employee only brought one bag out, and you can probably guess who's that was. Other people were also getting out of their cars, clearly livid. The people who were fortunate enough to get their order at the door, did not give their boxes back to the employees, and instead formed a pile in a parking space. A manger later came out and was clearly displeased. I was now nearing the 1 hour mark when I had decided that customer service ought to hear about this. So I left my wife to man the car while I marched into the customer service desk. I might add, after all the teenagers I saw slacking off, the customer service employees were extremely kind and helpful. They called their manager right away and she was there within a few minutes. The women did not look me in the eyes the whole time I was speaking to her. I was not nasty, I was not mean, I was merely telling her about the situation and how one could so EASILY FIX IT. She did not say anything the whole time until I a chuck of silence where she said sorry I'll look into it and left. After 1 hour and 15 minutes of waiting, an employee came and gave us our food. Half the food was not in bags and was dumped into my trunk. I will note, the watermelons were sweating. I take this to mean my order was sitting in the hot loading dock for quite a while, not the cooled store, when employees took the requests of people who were not in a spot and disobeyed procedures. Guess they weren't "filling my order" , HUH LADY?! This experience today has taught me one thing- Walmart does one thing best: employing the unemployable. read more

My and my wife were shopping at Walmart at north east Md. a few days ago and an employee her name was (Bubcuts in front of us and starts ripping our bags open and saying we didn't scan 1/2 of our stuff in front of everyone there . We called the manager on duty and told her to check the cameras and 30 mins later she's comes back and apologizes for the actions of her employee saying that we did scan everything in our shopping cart. The reason we upset is that this has happen more than once to us at this location. Please let me know if I can sue them so they will not assume that people are thieves without proof . read more

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Would give 0 stars! I've had maybe one good trip to this Walmart....i remember being a little younger & being followed a lot by employees...im older now & actually prefer target...but I had to stop at this Walmart today. Was shopping minding my business, asked an employee a simple question & she went ballistic! Was calling me out my name, told me to "meet her outside" & then ran into the back room near the cleaning products isle. I was so confused...went to tell a security guard & manager. They both did nothing at all. Such a piece of crap store. With very rude & might I add stinky employees...The rude lady smelled like fresh cat pee. & the security guard smelled like a hoagie read more

Walmart Supercenter - I'm pretty sure she was on some type of drugs she was tripping over air....fell into another customers cart & everything. - Grocery Near Me - North East, Maryland

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As a Walmart associate I come into contact with hundreds of people everyday, and with that being said I can confidently state that management is not the problem with this store. Management is extremely understanding, and they make do with what they're given. The reviews love to blame management for the lack of staffing but no, it is the miserable customers who make people not want to work here. As a young female I get sexually harassed by elderly men, slut shamed by elderly women, and constantly cussed out by loser customers on the daily about things I have 0 control over. Why would any sane person want to work in an environment like that ? Maybe reevaluate the way you act and speak to an associate before leaving your negative review. read more

I understand people steal and things need to be locked but when you try to purchase them there is no one available to open the locked merchandise read more

Surprisingly the cleanest, most organized, and well-stocked Wal-Mart I've ever been to. The produce section is reasonably priced and makes eating healthy seem possible, despite what you might think about this chain. Sure there's the usual junk food (and it's dirt cheap for the most part), so you can cheat a little. Love how inexpensive brand name bath and hair products are, especially when you compare them with the travel-size counterparts! There's a full deli, but I was disappointed by the lack of guacamole. Alas. That pizza smell from subway is enough to drive you insane while you're shopping; I'm convinced that's how they trick you into buying 10 bags of Cheetos and a cart full of Hostess products. I didn't wander around the rest of the store, but it's got home essentials, clothing, electronics, etc. A good one stop shop for a busy person on a budget who doesn't need help finding their way around (where the employees at?!). read more

Walmart Supercenter - You expect the entire store to look like this, and yet it doesn't. - Grocery Near Me - North East, Maryland

I went here today and waited 15 minutes for a locked case to be opened so I could buy deodorant. Deodorant! I'm not talking about the good stuff as in $20 deodorant it was just over $4. Once I picked out the product I was interested in purchasing I was informed I couldn't have it until it was put in a lock box. Wait, what? I'm sorry that they have people that steal but they need to figure out a better way than making law-abiding customers carry around a stupid lock box of shame. Why are they treating everyone like they are a criminal? This was Northeast Walmart's second chance because of crazy long lines before Thanksgiving I decided to spend my money elsewhere for the holidays. After today I won't be returning. What happened to customer service? Please don't accept this treatment for yourselves. Why are the many always punished because of a few? Not only will I be letting my money do the talking, but my mouth and fingers too. I will be sure to share my experience with others and encourage them to shop any where but here. Personally I'd rather pay more money or drive farther away than be treated in this manner again. Not only do they not value your time by not hiring more people to unlock cases. But they then treat you like a possible thief with their box of shame only to wait in more long lines so you can pay. read more

Self checkout is not 20 items or less. I have always purchased more than 20 items in self checkout. What they are doing is contesting the store. Self checkout is self checkout. Also the same lady shewed away a man just purchasing motor oil. Get it together Walmart! Self checkout has never been20 items or less. My thoughts are new or poor micro management. read more

Walmart Supercenter - No sign that says 20 items or less - Grocery Near Me - North East, Maryland

It's a Wal~Mart. I can't believe people are dumb enough to think they're going to get a high level of service here. You came here because you're a cheap POS that will savor the suffering of others if you even think it makes your life one half an iota better. Now you're surprised you half to wait a half hour to two hours? Shop local and you'll get better service. read more

Pretty bad customer service. I went to the customer service desk to ask for items that I forgot and I just wasted my time. I didn't find a answer or my items. I spent 30 minutes waiting on the line and 30 minutes waiting for the customer service representative to help me because she didn't know how to find my lost items. After she dated me for the next day to come back and see if someone else could know something about my lost items. I wouldn't come back because I was already there for that reason, but she only made me waste my time. This Walmart has pretty bad employees and I don't understand why it's so complicated to ask for help. The other Walmart in Elkton has a pretty good customer service but this one in North East has the worst customer service ever. If I could give them zero stars, I will. read more

We love the convenient location of the North East Walmart. We always tell our new residents how to get here because everything you need is so conveniently located. We love the ability to order your groceries for pick-up. How convenient! Charlestown Crossing Apartments staff read more

This place is a shithole.. waited over two hours for our groceries at the pick up outside.. that is bullshit!

One star and that's a gift. In the past month walmart has said they were delivering groceries and haven't. Calling them is impossible and if you magically get someone on the phone after being on hold for hrs the representative is rude. There is never a manager there and today I was told they are only there 2 days a week. Bring back mom and pop shops because walmart Is incompetent. Taking my business to food lion and target. read more

The auto center associates took great care of my car. Fast and friendly service. They were all very helpful

This store does a very poor job managing the check out lines. We waited for 30 minutes on Saturday to check out. The cashiers are having full on conversations with the people in line slowly moving each item through. The cashiers also feel the need to tell you that they haven't had their breaks or they should have left an hour ago. We are doing our best to avoid this store at all costs. read more

i worked at this walmart for going on almost two years now,there management is absolutely terrible they treat us like we're nothing i've gotten harassed by mangers my two mangers made fun of a special needs person that i work with an made awful comments about her, my mangers have cussed out customers and gotten in physical fights with other employee, and if my managers didn't like something that some one did they would makes us get on our knees and clean the floor if a mess happened that had nothing to do with us... this place is absolutely disgusting not to mention they have a rat problem there like a REALLY bad rat problem, if i were you i wouldn't waste my money here. read more

Forget the generalization and reputation of the Walmart you know and envision a store that's large but hasn't lost touch with the customer. A store where stock and selection is plentiful and prices are low. A store where you can do all your errands. Need stamps? Fish bait? A prescription filled? Tires for your car? To rent a movie? Get takeout? Go grocery shopping? Buy clothes for your kids? Buy fabric to sew a dress? Wire or receive money? You get the idea - and its all here. Clean, brightly lit, and probably the largest Walmart I've ever been to. This location has it all and is by far the best Walmart I've ever been to. Since it's in a bayside town expect more than the usual inventory of camping, fishing, and outdoor supplies. During my summertime visit I also spied a vast selection of water/beach toys/floats and pool supplies. The grocery store had some awesome heat and go options - including pizzas for less than $10 that would give Pizza Hut a run for their money. Impressed yes. Now only if they could remove the screaming kids....... read more

Stinks! That's about the only way to sum up how it's managed. On a recent visit to get deli meat, 6-7 people were in line with one deli person working. I took note of the last person in line and went off to shop. I returned 30 minutes later and that person moved two spots! I spotted two managers standing by the checkouts and asked them if they could get help there. They said call-outs made them short handed in the deli. I asked if they could pitch in and cut cheese/meat. The response I got was they aren't certified. If you are the manager it should be a requirement for certifications to do anything in the store! I will never go to the deli again. read more

Don't try calling on the phone it just rings an rings I guess they no longer have a operator maintaining the phone. I am handicap an was trying to reach the meat department. It is easier to call for availability then for me to drive to the store. Unfortunately, you can go buy what they say they have in the store online because it always wrong. After about 2 hrs of calling I finally reached a customer service person. They transferred me to the meat department where the phone rang for another 48 minutes an I hung up. read more

I recently shopped at this location Wal-Mart. Great help and good direction when I asked. Very neat, organized, and clean. Fully stocked. I also Noticed the night time managers doing a very good job also. read more

For the third time, my wife was in this store and walked past people with dogs laying in their shopping carts. The same carts we put our food in, and people put their toddlers in. She got fed up and spoke with a manager. Response: she said they have a rule against it, but once the person enters the store, they can't do anything about it. That is RIDICULOUS. This is a violation of Cecil County health department regulations, so we're reporting this to the County. We have a small dog we love...but she doesn't come into a FOOD STORE!! A service dog walking around attended is one thing - not dogs sitting on food surfaces. This has to stop!!!! read more

My experience was awesome because of the amazing staff. Jeremy at the deli was extremely pleasant and super helpful. He made my overall experience 5 stars read more

Empty shelves...out of stock items...last 4 times I was there they were out of a standard item...very bad management at this store

I hate this Walmart. It is so slow. There is usually only one or two check out lines open and the lines take for ever. I try to avoid going here as much as possible because the staff and customers make you extremely uncomfortable. There's always some sort of drama going down there. read more