I had a battery fail while it was still under warranty, and Scott made the whole process easy. He handled the replacement quickly with no hassle at all and kept things straightforward. Really appreciate the smooth service and professionalism. read more

A few weeks ago, a woman literally got mugged in the bathroom during my visit to this Walmart. This morning, as I was going through the self checkout, there was an employee very loudly saying very cruel things about poor people. She was saying to some customers, "If you don't have money to pay, don't come to my store." Imagine working at the trashiest Walmart in NorCal and shaming your customer base like that. Imagine thinking you have money because you work at Walmart in Rancho Cordova. I've been to a couple dozen Walmarts across the PNW over the past two years, and this is the only location where the hand soap in the women's restroom quite literally smells like cat urine. That probably sounds made up, but it's not. The hand soap in the women's restroom at this specific location smells like literal cat urine. read more

Store refused a return within their policy, for an unopened untouched item (huge bag of gummy bears). They gave a fake excuse of "the system doesn't give me the option" to return. I suspect the store manager here instructs staff to come up with BS to refuse returns here to avoid losses and scams. I think it says more about their store/clientele than anything. For that reason I would avoid this Walmart. It's not about being snooty, but I don't appreciate being treated as a criminal. read more

this review gets one star because the store was open. everything else is so sad. over at the tools and auto section, waited 25 minutes to have someone unlock a $4 item. I went for help, and found 2 staff: one on the phone and the other just being stupid. asked for help and told to wait; they are 'busy'. Busy being high I guess. after another 15 minutes of waiting, I told them I was gong to another store, they replied, "Ok, fine by me!" I guess employees there are paid to get customers to go to other stores. How sad and pathetic their lives must be if this is their big job. read more

this review gets one star because the store was open. everything else is so sad. over at the tools and auto section, waited 25 minutes to have someone unlock a $4 item. I went for help, and found 2 staff: one on the phone and the other just being stupid. asked for help and told to wait; they are 'busy'. Busy being high I guess. after another 15 minutes of waiting, I told them I was gong to another store, they replied, "Ok, fine by me!" I guess employees there are paid to get customers to go to other stores. How sad and pathetic their lives must be if this is their big job. read more

I was waiting in a isle for someone to come help unlock the door, I waited about 25 minutes and eventually a worker saw me and came over (they were on their phone). I was in the self checkout and a man came close up to be and would not go away. I was molested in this Walmart a time before DO NOT LET YOUR TEEN DAUGHTERS IN THIS STORE. read more

Absolutely rude cashier that when I came up she said "m m mmm" like she doesn't like the way I look . She through my stuff in my bags extremely rude !!!! Tried calling store I was so upset no answer. No name on receipt just terminal #55863608 . This is why I started shopping other places . Don't go there !!! read more

I had a very disappointing and upsetting experience on 11/15/2025 with a staff member named Lynda, who was working in the toy section. I kindly asked her to check the price of a toy so I could see whether it qualified for a price match. I explained that the item was listed as $12 online while the in-store price showed $30. Her response was unnecessarily rude from the start. Instead of explaining the price-matching policy calmly, she went into a condescending "explanation mode," making comments such as, "This is in-store shopping, that price is for online shopping," and then, loud enough for me to hear, "Why don't people just shop online?" She shook her head, clucked her tongue, and overall made me feel like my request was an inconvenience or something unreasonable. I kept myself quiet still. When she checked the price on her device, she spoke to me with irritation and said, "It's $7, why would you want to price match it?" in a tone that suggested I was out of my mind. I was simply trying to understand the price difference--there was no way for me to know it was $7 until she checked. Feeling disrespected and mad, I told her, "If you don't want to help, it's fine. I'll ask someone else." As she walked away, she continued making comments. I was frustrated and said loudly, "Can you be nicer? You are working in customer service." She then yelled back from two aisles away, "I showed you twice!". A couple nearby witnessed everything, she even told me, "Yeah, she is so rude," as I walked out of the aisle. Later, at checkout, I encountered Lynda again by coincidence, she needed to help her co-worker to scan my stuffs. I remained silent but she once again said to herself loud enough for everyone to hear: "It's $7, why price match $12?" in the same irritated tone. At that point, it was clear she was more interested in arguing than helping. I don't know what kind of day she was having, but her behavior was unprofessional and disrespectful. Asking for a price check or a price match is entirely reasonable, and Walmart has clear policies about matching prices shipped by Walmart. A simple, polite explanation would have solved everything. Instead, her attitude made the entire experience unnecessarily stressful and unpleasant. What funny is the back of the Walmart vest she is wearing, said "Happy to help". Obviously she was not happy at all! One customer like myself, may not make a financial difference to Walmart, but experiences like this are exactly what cause customers to take their business elsewhere. No customer should be treated this way for asking such basic questions. read more

Please have more security guards patrol the parking lot. I felt like I almost had to watch my every move every second. Never coming to this location. read more

Bought a Nintendo Switch game and opened it 2 weeks later. (Because it was a gift) and the game wasn't it the box. Brought it back to the store, and had to bounce around different "managers" who clearly didn't know what they were talking about. . They told me they couldn't do the return. They made up some reasons on why they couldn't do it, on the spot and were all telling me different things that made no sense. If I buy a game from you that is locked up I shouldn't hope it's actually in the box and I shouldn't have to suffer not getting my money back for an issue on their end. Supposed managers handled the entire situation terribly and were very rude. I think his name was Robert. Another guy I don't remember the name but he was Asian and had glasses. Awful customer service. Will never shop at this God awful store again. read more

What a horrible Walmart. This is a prime example how Walmart punishes the good people. Everything is basically locked up. I mean everything. Even the stuff on clearance had a section that was locked up. The stuff that was locked up on clearance was travel size Tylenol and some Motrin. Really? It gets better. The pop up canopies are Locked up. How in the hell can someone conceal a pop up canopy in their pants? One would say what about those who will walk out without paying for it. You have security at the door for a reason right? I am not talking about the greeter. I am talking about a real uniformed security officer. Sad the world we live in. read more

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Not only do you have to fight every homeless person in the area to get into the store. But once you get in the store, you have to wait about 30 minutes. If there's something that you want behind the locked glass ridiculous. read more

Today is one of the few days that they have the pouches my daughter eats. Thankfully I didn't have to go to Folsom! read more

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You still like going to this Walmart but after today I won't be showing my face at this point. I'll be neither they had towels today. They were on special. That was five dollars and mistakenly picked up one that was six dollars. I told the clerk to take that one off and charge me for the five dollar one therefore my daughter will go and get it and then I can pay for it. I can have it paid for so when she comes, we can leave so I waited to decide until she came in the lady OK my daughter and I that She seen the towel that we paid for as we're walking off she decides she's gonna yell across the store like we took something I'm not on no type of assistance and I don't get anything and I don't need to steal. It was just really funny how she's yelling and making all this assumptions for nothing to turn out to yell and tell me that I haven't paid for it. I said I haven't paid for it. I told you I was paying for it. Therefore, when my daughter comes, we could just go. She yells all you didn't pay for you didn't pay for it. I said OK well, let me check and embarrass me in front of the whole store, paving people I know and was like she's not even the type of person to steal. Then we called the manager over of course it seems like he took our side you know kind of like pumped his chest like you know he couldn't do anything. I asked him. What are you gonna do he told me what can he do? You know shouldn't be a manager Bradley very very unprofessional than others and waiting in the wrong line so I can return all my items because I was very embarrassed That you know I do customer service every day. I give 110 and more but to be embarrassed, waiting in the wrong line then go to the correct line and keep saying the manager and letting him know that I was gonna make a complaint. He just said OK outburst Very unprofessional so then I go where I'm supposed to go to return my items very shaken up and upset and asked the clerk can I get the manager over his supervisor because I was gonna make a complaint that was very embarrassed. I don't need to steal. I give my last all the time check me out. Come see what I do at my job I'm great at customer service what I do to embarrass me over six dollars I had no problem I would've pay for the person behind, but if someone can get back to me, I will give you my email and telephone number reach out cause I am gonna make a silver complaint because our person is everything you don't think being an African-American woman coming in the store provide them buying stuff and you yell across the store like I'm a steal something Race doesn't have nothing to do with it. She was an Indian young lady probably English wasn't that good but didn't have to accuse me of stealing anything read more

Walmart is pretty good at fare prices it's a good place to do all In one shopping list and a blessed time to be in the meantime it's convenient for me read more

Walmart Supercenter - Rico luna kumbia King El Rey CA United States of America 95670 - Department Stores Near Me - Rancho Cordova, California

l asked a Walmart employee who was stocking shelves near the deli if there were any rotisserie chickens. He sideways glared at me and walked the full length of the store at a fast pace. I hurriedly followed him across the store, thinking that he was going the extra "customer service mile", while i ignored the pain of walking fast with my strained back, believing that he was showing me the way to the magically cooked rotisserie chickens. Then he went in an employee door so l waited for a while, believing that he needed to check stock or ask another employee where to find the mysterious roasted chickens. He didn't come back out. He was ditching me. I went back to the deli and asked someone else. They said that they didn't have any. So I went next door to Safeway and purchased two rotisserie chickens at a 50 percent markup read more

Love this store!!! Great layout and clean. Big superstore has everything you need. Bathrooms in front, where they belong. Vision care center in front, as well. Friendly staff and plenty of self checkout, as well as cashier's. So pretty quick, accordingly. Has grocery section that meets the needs, too. Great amount of parking. Indoor Subway restaurant. Next to other shops and restaurants. Definitely, meets all my needs and is my main store that serves me well. Sorry...this review was meant for the Folsom store. Oops! Lol! :) read more

I really tried to do this via the Walmart serving system and was unable to do it. But I had to take a moment to talk about the great service that we received today from Paula. She was super kind professional really helpful getting our transaction done. She had a playful fun spirit about finding the items that have been stowed away while we shopped, she is the best of Walmart and we look forward to seeing her the next time we shop there. read more

95% have what I want. Yes, hectic, but an adventure. Delivery a bonus. easy online returns for any delivery problem and ordersresolved so quickly. front desk returns ok most times. I dont buy flowers here usually but the beautifil roses with alstromeria have lasted days. read more

Walmart Supercenter - Department Stores Near Me - Rancho Cordova, California

I tend to avoid this walmart, because it's always a mess. Anytime I go to the pet aisles, there seems to be something in the way... so it's good that I'm never in urgent need of cat food or litter, and also Pet Smart is way more accommodating. The layout of the store is very confusing. The grocery section bridges a gap around a corner that you might miss if you didnt know it was specifically there. So many things are locked up, so that also encourages me to shop elsewhere. Unfortunately, this is the location that is closest to my work, so when I need to stop somewhere quick, this is what I'm stuck with. read more

Walmart Supercenter - Good thing I didnt actually need any cat supplies - Department Stores Near Me - Rancho Cordova, California

So much of the store is behind lock and key. It is difficult to find assistance. They also did not have enough checkers opened both times I went. Last the lighting is dark. Just did not feel like a great shopping experience. read more

Well, no one 4 times in the area to get deodorant, or other items for self. Finally I'm done shopping and 2 waiting on people, understandable. Third one comes in to help 4 waiting. So she took the last person so I decided I will buy it somewhere else. I get to check out with the canning supplies, and 5 other items. So none of the self check out take cash. And get in line to pay for items and I'm sorry this is card only isle with 10 items or less. Next 3 register people say the same thing. I won't be back to Rancho Cordova wal-Mart. I'll go to folsom or Placerville wal-Mart for now on. I don't need to buy things at a store on card and get charged 29% instrest for my purchases to pay my card. I like cash read more

Today I was asking help to someone to open the door for deodorant and she answered im no working on that ask for other lady around when I saw the key phone on her hands I got so upset because nobody else was on there to help me I just left is so less customer service and to add lady was on phone call. probably never come and buy something on this store. read more

What can I say about Walmart Supercenter? They have everything you need for your holiday shopping list, whether that be Ugly Christmas sweaters to attend that yearly party, fake snow and even shatter resistant ornaments for cat mom's whose fur babies think the Christmas tree is their new cat tree lol! On Saturday I came in to purchase a new water bottle for work to chase around tots all day lol and also get some much needed groceries for the week. I would highly recommend this location and I'll certainly be back when I'm in the area! While we were there my toddler got a surprise visit from Santa which she was really happy about, upon entering the store we had no idea they were doing santa photos in the store! :-) My shopping trip was successful and as always as with their other locations I have visited, the staff were friendly and I saved a bundle on my purchase! read more

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Many people probably know what a bar crawl is and may even have participated. They are always fun right? Walmart crawls are the complete opposite of fun! This is the experience my mother put my dad and I through going to several Walmarts in one day, to search for a transport chair, because her current one had gotten too uncomfortable for her to use. Apparently she saw their ad in a flyer and decided we should try to buy a new one for her. When we entered the store, we went straight to the pharmacy where the wheel chairs were supposed to be on display. However, they had two chairs on the floor still in boxes. One said "do not sell. display only". The other one was not a transport chair. But we finally realized a display of the advertised chair was high above our heads. Too high for us to get a look at and see its measurements. Staff members nearby, including the pharmacist could not help us at all, because they were not aware or trained with knowledge about their inventory stats. Disappointed, we ended up completing our other required shopping, and departed to check out another Walmart store. To cut a long and boring story short, the other three Walmarts we had to check out, had none available either, including employees who didn't know anything about it! In fact, they had no transport chairs at all! It was a miserable Walmart crawl that I hope to never have to go through again! read more

Brenda the sales clerk in the women's department was so rude to me when I asked if I could try on a few items. She wouldn't open the dressing room. She said she was going to lunch and I would have to wait until 2pm when the next person came in. I waited 15 minutes to try on my items. read more

I am NEVER stepping foot into this Walmart again. I kindly asked one of the workers for assistance, an older black woman with no teeth, in getting something from one of their locked up cases and her response to me was "back up" and "there's buzzers in every aisle" and that I need to go ring it for her to come over. I was speechless at her lack of customer service skills and blatant rudeness. I proceeded to ring the "buzzer" she insisted i press and no one answered the call. As I was leaving about 8 minutes later after standing there like a fool, she comes parading down the aisle yelling "i'm coming". I responded with a glare. This place is ghetto beyond belief and the employees seem to be hardly trained. If Walmart is going to require their employees to unlock merchandise in every godamn aisle, they need to make sure that they have enough staffing and that they hire friendly people. read more

This Walmart has gone completely downhill. Everything is locked up, workers are rude, and there's only ever 2 lines open that aren't self checkout. Luckily they opened self checkout back up which is the only reason they deserve 2 stars. I kindly asked a worker if she could open a locked case for me and she gave me attitude saying she's not authorized to do so and find someone else. Why is a $3 deodorant locked up in the first place?? It's worth the drive to go to the folsom walmart instead read more

If you are going to lock everything up, you need to make sure that there are people who are available to open them. Waiting 15-20 min each time is insane. You have employees prioritizing stocking shelves instead of helping. I also saw 4 separate employees walking around with other employees just laughing. When I asked them for help they laughed and said they didn't have a phone to open it. This is ridiculous. read more

This Walmart is my on my way. Easy to just get 1 to any amount of items. I just do self check out. Once in awhile there's a line so 5 minute wait other times no problem. Easy breezy. It's clean, organized and the staffs are friendly. You'll get what you need. Now tell me if you don't wear those tee around the house 2.94? While you're gardening or running the trail around the house on the weekend? I do. read more

Walmart Supercenter - Need some inexpensive caps for top down drives! Keep my hair in place - Department Stores Near Me - Rancho Cordova, California

My mother visited the Vision Center in this Walmart after being incorrectly billed. Andrew Au took great care of her and made sure the error was rectified. Great customer service from him! read more

Gary, the store manager, you should be ashamed of yourself. I agree with the most recent posts here, I felt like a criminal shopping today. Decided as I'm waiting for someone to get me laundry detergent behind locked glass I wasn't shopping here anymore. Then when we go to checkouts, self check out is not an option and not enough cashiers. What happened to running in grabbing 2 or 3 things and getting out. Don't expect that here, it won't happen. Left my basket at the front, went to Safeway, paid less then $2 more and walked out 5 min later. A shameful Walmart - back to the old Kmart days with a different name. read more

one of the worst walmart i have ever been into!!!! I WISH there was any other walmarts closer to my home so i can shop elsewhere. Everything about this place is wack! You wait hours for anyone to open locked items,,, you have to deal with very long lines because half the time there is barely any workers or the workers seem to disappear right when it gets busy!!! I see many going in and when im done shopping more than half the workers have left. the cashiers are rude, and have an attitude half the time. do NOT go in afternoon time because they are so much worse than the morning staff. the managers during the afternoon and night shift are very lazy!! customers waited in long lines while a group of workers sat and chat watching as customers were struggling and ready to leave.. when many customers asked for more cashiers on hand they said they couldn't help!!! the manager was on her phone chatting with other associates in the same spot she was when I first had stepped into the store. If you are going to ever shop here NEVER come in after 1pm. THe management and customer service goes downhill after those hours and its packed. read more

More times than not they have what I need, but it's always so busy and hectic. Also lots of homelessness and shoplifting makes it an unpleasant experience to say the least. read more

Typical california. Homeless going to the bathroom in the parking lot but you need to be walked to the check out to purchase $12 socks

In a difficult time and a frustrating occurrence happened today. I waited in a long line to be challenged by the cashier (Charolette). A friend not using my complete name when sending me a money gram she refused me service. I presented her with all information given and requested to now push me out of line and asked to make change to the transaction. Never have I been challenged in this manner. I get theft and processes. This today was horrible and POOR SERVICE. read more

They don't accept no receipt returns. Even for an unused item for exchange. This goes against Walmart policy and was very disappointing. Also they hardly ever have more than two checkers. Most items are locked up in the beauty and pharmacy sections. Lots of homeless loitering outside. I'll drive the extra 20 min to go to another location. read more

Customer service is NOT important here! Self check out is for scan and go with the app. They send you to one of the two check stands that's open. Everything is locked under glass & finding someone is a huge issue. Went to buy hygiene items again locked. Took 25 minutes to get anyone to help. Then I have to wait in that area check-stand and pay for it. Associates are rude, what happened to Walmart? I am a former grandfather associate of 18 years- this would never had been acceptable during the good days of Walmart. I am cutting all ties with this company. I am ashamed of this company. Sam Walton is turning in his grave. Do better Walmart! Bring back dress code all your associates look unprofessional. Couldn't find a CSM or assistant Manager or Co- manager anywhere. You have salvages running your store. What a joke- I advise anyone to stay away from any Walmart you too will be disappointed. Save money Live better? Should be we treat you like a thief and customer service Dont exist. read more

Ghetto, ghetto GHETTO!! That's how to perfectly describe this Walmart in one word. Everything about this place sucks. From the rude a$$ workers, If you can even find one to help you, to the manager, who I had to call to try to get a freaking can of shaving cream from behind the locked cabinets, & waited 30 minutes! Can you believe they lock up $3 shaving cream!? I did get a good laugh when I read the notice they put up, about calling the manager to get someone to help you. I counted 3 people who showed up, & couldn't do $hit, since they didn't have a key!! I love shopping at Walmart, but will avoid this one like the fcking plague. I'll pay a little more at target!& suggest you do the same...trust me it's worth every extra penny. read more

Walmart Supercenter - The expensive razor blades are worth locking up I guess, but the $3 shaving cream!? Really!!?? - Department Stores Near Me - Rancho Cordova, California

I've never really had a problem with this Wal-Mart (except the fact that they're NEVER Stocked) BUT, that's not the point. As of Yesterday - April 8th , I am definitely going to reconsider even going BACK to this Location. *We were in the toy Aisle (J2) browsing toys for our daughter when one of the "Fisher-Price Smooth Moves Sloth" toys fell from the "Ask For Assistance" TOP Shelf (with no wind or people around) & Hit my daughter right on top of her head!!! I was f*cking furious, My daughter is 3.. 3!!! & that is not a stuffed animal. All they did was take a incident report (of course) I do not like when corporate companies make you feel like you're lying. There is a Camera in that aisle too! TO ANY CUSTOMER OUT THERE; They do not follow THEIR safety rules at this store, so BEWARE! read more

Walmart Supercenter - The TOY!!! - Department Stores Near Me - Rancho Cordova, California

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