I have been shopping at this Walmart Superstore Location for about 2 years now. I enjoy doing my grocery shopping at different store locations because I enjoy the different food items that are available in different places. Walmart Supercenter Store does have the lowest prices. read more

See all

I heard a good experience with the store cashier, this morning...(earlybird gets good customer service...). Thank you to some of the customers that helped/gave me...back my cellphone I was searching for in the store. (Praying hands...) read more

Typically don't leave bad reviews, but this was atrocious. First timer using their curbside pickup. Placed an order at 230pm for a bunch of corn on the cob and some hair dye. Shouldn't have to hard to get together right? Pick up time is 7-8pm. At 7pm I get a message saying my order is delayed. When I look at the progress, they haven't even started. At 745pm I get a message that my order has been canceled citing "We're sorry, we had to cancel your pickup order because it was flagged by our policy review team." I call the store 3 times. It rings and rings and rings and no one ever answers. So I head down there. Talk to the manager in the curbside delivery department. Explain that was order was canceled due to being flagged. He said "that's weird" and directed me to call the 800 number. I don't use Walmart too much but not really gonna comeback to this store again. Actually come to think of it, my mom did a curbside pickup up here one time and one time only. They put moldy bread, not just a touch of mold, but 75% of the loaf was dark green mold very visible through all sides of the bread bag. Not sure if there's a management problem here and people aren't trained correctly but it's kind of a train wreck in there. Shop at your own risk. read more

I don't write low ratings lightly, but this visit was upsetting from start to finish. The bathrooms were clean and smelled okay, and the store has a large selection of items, which are the only reasons this ends up two stars and not one. There was some pee on the toilet seat, which I cleaned before using it, but at least there wasn't anything worse on the floor. The real issue is the shopping experience here. Staff followed my uncle around the store and looked at him like he was going to shoplift. When he went to self‑checkout to buy saltines, employees started talking about him at the checkout "He's paying in cash", making him so uncomfortable that he put everything back and cried. My uncle is visiting from Maui, where we only have one Walmart, and he's never been treated like this anywhere else. This location has a reputation that matches our experience. Many customers complain that affordable items are locked up and difficult to purchase because employees are hard to find to unlock them, which creates frustration and gives the impression that customers are automatically treated like potential shoplifters rather than guests. Some also note that staff availability and communication feel lacking, and sometimes receipts are checked at exits, which can feel invasive if not handled politely. To make matters worse, I had slipped and fallen here on a previous visit, which felt dangerous and made me worry about store maintenance and safety standards. The way my uncle was treated this time feels like racial profiling and really overshadows any positives about the store's selection. Honestly, I will never return after this. A store should make customers feel safe and respected--not watched, judged, and humiliated. read more

When there last night at 21 pm wait for 35 minutes for items for my bike .this is so far the worst experience ever .stay ever .

Everything in general selling bad food.... Treating customers wrong ......bad customer services read more

Walmart Supercenter - Nationwide Walmart boycott from August 28, 2026 to September 3, 2026 - Department Stores Near Me - San Diego, California

Do not shop here and do NOT do pickup. PERFECT example of rundown California Every things locked up and it's chaos. All the people who do instacart or have friends, take all the drive up pickup spots get out of their cars and hang out It's basically a parking lot party. There's NOWHERE to park in the 20+ pickup spots taken by people doing delivery jobs to go in and shop or hang until they get chosen for a delivery pickup on their phone When I finally got a spot it took an hour for my pickup order. I felt so uncomfortable it's 100% men yelling across the stalls and parking lot. Go ANYWHERE else At the end of Biden/harris administration is when things were shifting read more

I went in Sunday Easter day and forgot my debit card and Oscar said do you have.a phone and I was like yes and he said login Walmart and see if my debit card is online and yes it was and I was able to pay for everything through the Walmart app I'm so happy Oscar was so patient and professional at the self checkout station Bravo 100% the man, back story Amazon didn't have my stuff delivered so I went to wm to have it by Monday and I forgot my wallet but not my phone, if there's a will there's a way tha KS Walmart and Oscar at the selfservice area so glad I didn't have to drive home you da man read more

Walmart Supercenter - Missing packages and debit card - Department Stores Near Me - San Diego, California

Review specifically for the bakery department. The ladies here were extremely helpful and kind. Angelica is so talented and did such a great job with my heart shape birthday cake!!! She really replicated the inspo photo I showed her!! Love it so much! Not only was the cake beautiful, the cake tasted great too! read more

Had the worst most bizarre experience at Walmart on Thursday 5/21. I know it was crazy busy but I was close by and I specifically needed a few camping items. Raphael was GREAT. He was very helpful, polite, and nice. Even though he wasn't able to actually open the cabinets with the lanterns and power bank chargers. Raphael said his phone device wasn't able to open those cabinets for some reason and he asked us to wait for his co worker. He told us about 15 mins he was on break to look for a guy who was also bald... so we went to look around and waste time looking at other things in different departments. We can back 20 mins later and this guy looked real busy was running around looked stressed and like he was cleaning up some mess. So I had asked him if he could help me that I had been waiting and we walked over to the cabinets. Asked him if he could open two cabinets and he said he could only do one because he had other people waiting. I told him I had been waiting also. He said he could only open one. At this point I was so irritated after waiting I walked off saying WTF.. then I went right back because I wanted his name. His name tag was flipped around (shown in the first pic) and I couldn't see his name so I asked him. He literally would not give me his name. Refused to give me his name I had no other choice but to take his picture so I could identify him at the front with management. I went to the front and spoke with a manager Victor who was very helpful but thats not the point. That was absolutely the most unacceptable behavior and experience I had at a Walmart. And then to refuse to give me your name? Very strange. read more

Walmart Supercenter - Employee - Department Stores Near Me - San Diego, California

See all

My mother is 88 years old, she ordered some stuff from Walmart and never received it. They said they were refunding her for it, that was 2 weeks ago. Still haven't seen it. This is the college grve store. Every time I call they give me the runaround. read more

This walmart location (college grove) is not my first choice, due to the reputation and experiences at this location. Went to return a TV wall mount purchased through walmart.com. Was told could not return in store. I was very surprised and frustrated. NO WHERE on the purchase document did it say I could not return to a walmart. Then later found out I was not able to return it due to return policy. Again, NO WHERE on the purchase document did it state this. Walmart.com was an issue, however I'm writing this review due to the customer service treatement. Was there today, around 10:45am. (Look at the recording in your store if you want to help your employee out with his performance style.) I asked for a Manager. The young man that helped me was PASSIVE AGRESSIVE! He also treated me as if he wanted to get a "one up" on me! He suggested I go to Grossmont to get a refund. Then suggested I deny the credit card charge, in his passive aggressive manner. I DO NOT believe he was an actual manager. Primary because he doesn't have the skill set to speak to customers, and he clearly requires to be RIGHT, wants the last word, and his passive agressive personality. I then later saw him stocking the shelves. If he is a manager, he is either in the wrong job, or needs to be retrained if that is even possible. I wanted to see if this walmart had changed/shifted in the way the store is run. I will continue to go out of my way and go to the Grossmont location. I would say that most of the employees are very nice. I hope this is helpful to your business and to your employee/s. read more

Tried calling several times today to find out what the return area's hours are since they close earlier than the store closing hours. Nobody answers the phone here - not bakery, not electronics, not the main operator. Absolutely no one. If you're not going to have people answer phones, then at least list the returns area hours in your recorded message. I have driven out to this store before to do a refund or exchange only to find that the section closes earlier than the listed store hours. Extend the hours to match the store! It is a waste of time to call back several times a day to find nobody answering the phones. read more

I don't typically write reviews, but I was astounded by the lack of good customer service at this Walmart. I talked to three separate employees to try and unlock a cabinet for one item and all three were incredibly unhelpful and sometimes flat out rude. I waited for about 5-10 minutes after pressing a cabinet button several times (it kept shutting off since i was waiting for so long) for someone to come unlock it, and when I finally went up to an employee to ask for help, she told me I had to wait, in which I replied that I had already been waiting for 10ish minutes. She told me that it sucked but someone else will unlock it, and then walked away. I waited for about 5 more minutes before another employee walks past me to turn off the button and turn into another aisle, only acknowledging me because I followed him. He told me to pick it up in the cashier line, which is fine, but his tone of voice is what shocked me. I asked him a clarifying question since I wasn't sure which isle to go to, and he was even ruder in his response. I told him thank you and went to go check out. I know that I shouldn't expect outstanding customer service from Walmart, but I'm about 10-20 years younger than the employees that I talked to and even I know how to give better customer service from my 3 years of experience, even on my bad days. Seriously, do better. read more

The greeter/receipt checker at the entrance was rude and wouldn't get off his phone. I walked in, he was on his phone, I walked out, he was still on his phone, didn't even look up once, I think his name was Kevin. read more

This is our go-to store because we live nearby, and they truly helped us during a stressful situation. Our car battery died in the parking lot after running errands. The battery we needed was not in stock, but Manager Cesar went above and beyond. He checked inventory with another Walmart on Murphy Canyon Road and even coordinated with Melvin (manager?) there to confirm that the battery and installation were available. They also suggested Santee as a backup option. Thanks to their kindness and teamwork, we were able to replace our battery and get home safely. Outstanding customer service! read more

22 people in line. One cashier. Three self check lanes all full. This place is horrid and they do not care. Won't ever come back. Take care of your customers Walmart. Or are your billions not enough? read more

I went to Super Store as I always do with concerns I bought items but one Walmart brand cat treat $1.27 The return clerk name was Kayee or something like that she grabbed my receipt says I'll go look at the camera I helped open that store as well as Sam's club I was so embarrassed I'm a regular customer and there were all the people around 4 of them they saw me upset I said she wants to see if I'm in the camera She came back and took the price off All the other return clerks know me and even looked over I've never seen her But I dont even want to go back I'm 85 years old and not broke the clerks know me and they were apologizing I realize she was doing a job but secure embarrass me I think I will go to Grossmont they go out of their way to Senior citizen read more

Waited over 22mins. for help by BPressure Area, nxt to pharmacy. Sadly, only apathy was available--realistically, Walmart needs to hire more-many more employees. Cashier in the Cosmetics Express was efficient & polite. Quite disappointed in this trip---I know these are trying times so do not wish to disparage anyone--- read more

Walmart Supercenter - Department Stores Near Me - San Diego, California

See all

I had gone to this Walmart one time several years ago and then vowed to never return, and I didn't. I didn't return until I saw something online that I wanted to try and Walmart was the only place carrying it. What was that item? Fruit Riot, candied frozen grapes. They're insanely good. All this being said, this Walmart really isn't that bad. The people shopping there are pretty questionable though, including myself. The parking lot: nightmare What's good besides Fruit Riot: having a McDonald's inside What's ugly: nothing too much besides the crowds Will I be back? Probably tomorrow to be honest. read more

I really like the curbside pick up, it's very fast service versus going into the store for pick up. I parked and was on my way in less than 5 minutes. This location is the Super Center. It has produce, vegetables, fruits, a deli counter, baked goods (breads, pastries and whole cakes!), it really is the Super Center! They are always stocking, no matter the time of day. It have your everyday essential plus more. The customer service area is super slow here, I don't like returning atuff or having to deal with Customer service area. The lines will get so long. It's crazy. They have a pharmacy and McDonalds inside the store as well. The thing I like about this location is that they have so many self check out. It is very useful during holiday seasons. It's lovely! read more

See all

Absolutely livid that this store cancelled my birthday cake order with no explanation and no time to reorder from any other location. They could have called and let me know what was available. I also called at least 10 times and no one picks up. Finally, I got someone in HR who took my name and number and said they'd give it to the Bakery Manager, but of course, no call back. Really shitty customer service. read more

This was review is for the vision center. Absolutely horrible customer service. #1- I was told how much my insurance covered and how much I had to payout of pocket . I was VERY clear that I didn't want to pay for anything extra. I was told my portion was about $52. I paid my amount. #2- Weeks later I received a bill of $91!!!!!! Of course I called the vision center and was told some BS response. I called their customer service number and was given a bunch of excuses. #3- I called back to speak to the vision center manager and it was very clear she didn't care at all. The employees are quick to throw each other under the bus. I know that nothing will change and that is why I will never go there again and I do make it a point to tell others about my experience read more

Everything is not only locked up, but waiting for someone to open the locked up items take forever. What I also thought was weird was at self-checkout, there were several employees who were picking items up and scanning for customers. When I asked why, the woman employee told me it was because of "their store policy." Why have self checkout then? read more

NOT ONLY did the impact not work... but they also gave me an open package the second time which I didn't realize. So now I had two impacts that did not work and had been returned or previously opened, to take back. When I went to take it back, the app basically said I could not return it. So the manager said I needed a paper receipt. Thank God, I save them, but imagine if I clicked the option for only the phone receipt. Lots of people do this, this is insane practices by Walmart. They are basically , causing people to not be able to return stuff I feel like it's on purpose. How many people without receipt because they think that their phone is enough to return an item? I see it all the time. I'll never go back to this Walmart, but I likely will be avoiding Walmart for the foreseeable future. Now I remember why I stopped going there in the first place. read more

BIG GIANT BOO HISS!!! Went to purchase underwear. Was told it will be at "checkout 22". I got to checkout 22 and it was not staffed nor open. I went to Target instead. I wish I could put a (- ) read more

These guys had literal mold growing on some of their plushies last time I went... Store is absolutely filthy

Does Walmart pay off Yelp or something because my previous review was removed. This store is dirty and has had bad customer service. I visited it over the weekend and the amount of security present is alarming. Won't be back. read more

They scan your items for you and watch you pay at self check out. Then they ask for your receipt when you leave at the exit and that's way too much to go through just to shop. Theft is not everyone's problem specially to customers who spend $1000 a month on groceries and other items. read more

I am writing this review from the Walmart parking lot where I have been waiting for over an hour for a small pick up order. I have never had such an abysmal shopping experience or order pickup experience in my life. There are 30 pick up spots here, which are all occupied, although most vehicles are empty or appear to be occupied by people who are camped out for the day in the Walmart parking lot. Of the few other vehicles with other customers waiting, I can see a couple of people who have reclined their seats and appear to have resorted to napping in their cars. It has been at least at least 30 minutes since I have seen an employee walk outside the store. In addition to this unacceptable situation, there appears to be a mob of people causing a serious safety hazard at the side door to the store where I previously saw employees exiting the store. There has been one security vehicle driving around the parking lot in circles, but not doing anything to address the several safety hazards I can see from my car or the several people camped in the parking lot. I am baffled that this is how a business as large as Walmart does business. The fact that despite having a specific, scheduled pick up time, I cannot get my order that should have been in my car over an hour ago is completely unacceptable. This display of ineptitude, combined with the extremely dangerous environment that they have allowed to be created in their parking lot, says a lot about what Walmart thinks of their customers. I intend to give Target my money from now on. read more

Not bad but too tight entrance. Prices are close to national average at Walmart. Clean nside. Tooo many petitioners outside. Couple of employees I ask for directions we are very friendly. read more

Waited 20 minutes for someone to open the dog medicine just to be told it's not working and to leave. If you're going to have everything locked up make it accessible with more employees or a back up if the keys fail. Unacceptable to have someone waiting for that long just to tell them they are SOL. read more

This was a very negative experience with Jordan, being an extremely rude and unprofessional employee of the store. First, the old one is locked up with no button to push on that side. Second I was told that she couldn't go get an employee because he would get mad. Third I was told so I would just have to wait, with entirely too much attitude. At that point I walked away as I came back through to get her name Jordan. She expressed that she didn't know what she did to make me mad. To which I responded, let me tell you, at that point.She began yelling about me, harassing her. If you say you don't know what you did. It seems to me you wanna know, so I was willing to tell her at that point I didn't have an attitude. But the unprofessional, loud talking and yelling was entirely too much.No I would not recommend that you shop at that walmart ever read more

While I was able to eventually find what I needed, it took me on a long and unsettling journey to get there. When looking for water enhancer powder packets, i.e. Propel, I had to walk all over the store to find it. Finding an employee to help was next to impossible. That said, it would be logical to put water enhancers with the bottled water. But no, they're in the aisle with beer and wine. Huh? As a recovering alcoholic, this product placement is particularly disturbing. For some, it will (not "could") have a triggering effect. I wasn't particularly comfortable. Walmart management needs to take a look at that and make a change ASAP. Moving forward, I won't come back to this location for water enhancers or at all based on principle alone. read more

I'm upset. I waited 15 minutes for the cupboard to be opened so I could get a can of protein. I didn't wait for anyone and left. I pressed the assistant call button 6 times. read more

Walmart Supercenter - Department Stores Near Me - San Diego, California

Well due to their no trying things on rule at this location, I am now stuck in the return line of shame. This store smells really weird too. This will definitely be my last trip to this location! read more

Freshness not guaranteed: I just looked at a loaf of bread I bought yesterday, and there are at least two live flies inside the unopened bag. read more

Your typical Walmart. Crowded, slow, bad customer service. On the plus side I have to mention that they have a good selection and that it's fairly empty if you go there in the early morning. Recently prices have increased and quality has gone down. Their Walmart brand peanut butter cookies were hard as a brick right out of the box! I only give 3 stars because they had good deals on plants and gardening stuff for my front yard remodel. read more

Walmart Supercenter - Department Stores Near Me - San Diego, California

I hate shopping at Walmart. No one likes shopping at Walmart. I trudge my ass over to Walmart because they are the only store that sell certain items I'm looking for. Since they've closed the self-checkout area, I am in there 3x longer. Now, you still have to scan your items, but it's with the cash registers. There's only ONE cashier, and 2 self-checkout lanes. There is ALWAYS a line now. I almost saw a fight break out yesterday because of how long everyone is waiting around. Rumor is Walmart is doing this to coerce people to sign up for their Walmart+. I will NEVER do this. I will shop somewhere else. Walmart is TRASH. read more

Oh my! My daughter told me about it and I admit I was amazed at the quantity and quality of the zillions of items offered. I'll be back