This Walmart feels a bit smaller than others but it's probably just the layout is a bit different. For the most part this Walmart is organized and well stocked. I can usually find whatever I need - which is usually just the basics like standard household items, snacks, sometimes clothing items. There's not a lot of staff interaction because I hardly see any around the store, most are at the front end and I usually opt for self checkout. read more

I have visited the Auto Center on two occasions and have had an excellent experience both times. One where I walked in and the other with an appointment. Derrick and his crew are professional and friendly. If there is an issue, they look to solve it almost immediately. Thank you for making things easy. I will be going back every single time for car maintenance. read more

DO NOT USE DELIVERY or GROCERY PICKUP. They are chronically understaffed. Pay for express delivery- order gets delayed up to 48 hours. Poorly managed. Cannot keep staff. Cannot even keep dleivery drivers. read more

This Walmart is in a great location with excellent service. I was able to find clothes for both of my kids with ease. Walmart always offers great bargains, making it feel like a true one-stop shop for everything you need. I frequent this Walmart because they have it all--from food and electronics to medicine. If you want to find what you need quickly, I highly recommend using their app, which shows you the exact aisle where each item is located. For those times when you're in a rush, the app also offers store pickup, allowing you to select a convenient time and never even have to leave your car. This Walmart makes shopping quick, easy, and stress-free! read more

Just moved to MN. Been to plenty of Walmart's across the country and this is by far the worst walmart I've been too and it all comes down to the people you hire to work there. Went shopping an hour before closing time to get my baby formula and other baby supplies/some groceries. I get in line to check myself out and you already have one of your closing employee gals yelling at the person behind me about how they have to leave and they can't check out because the store is closed. Then she proceeds to tell everyone that starts to get in line that in "3 mins" all machines will shut down and everyone has to go home" i step in asking why can't she help us move things along faster by her helping us check out? She explains she wont etc. I then proceeded to explain "well again you're just standing there, yelling at everyone.. things will move along if you helped us but you choose not too." Then she proceeds to say "since your going to argue with me, im not going to allow you to check out all, im refusing service" at that point i had no choice but to leave because she closed off all the machines and refused to let me go through and pay. So for 1, how does she have the right to not let me buy my babies food and supplies all because i asked her to help us customers since all she was doing was standing there, scolding individuals? For 2, i do not believe all your cashier systems shut down at exactly 11:07 pm and everyone checking out will be crap out of luck once the time is up. Been here, maybe 3 times so far and it's overall very un easy. A lot of the employees don't even speak english so when i need help, i was crap out of luck. My first time here i was looking for pillows for my bed since i just moved here and i kept on having the employees look at me and they proceeded to stand behind me, watching me? I then ask could i help them with something? Haha and they just say "well what are you doing? Are you going to buy pillows" it's like no im clearly going to go rob a bank, don't you see? Second time i came, i couldn't be checked out because a worker of yours couldn't speak english so she dragged me all the way to the front, gave my items to another worker and then he scanned them at the self check out, set them down and walked away ha. Seemed dumb. This 3rd time is the last straw for me. There are plenty of others stores id be happy to spend my $ towards. Walmart will not be one of them. Will be speaking to the manager shortly about this experience. read more

It's 20 minutes to close and over the loud speaker is what sounds like a young lady saying ATTENTION WALMART SHOPPERS, THE STORE WILL BE CLOSING IN 20 MINUTES...blah and blah. Shortly after, another announcement THEN there's an associate, female with a very thick accent saying the store closes in 9 minutes...she spoke so low I had to stop and listen to her twice. I only assumed she was an associiate because she was announcing the store closing. She did not have a name tag or a vest/uniform. 3 minutes later someone else was saying..."6 minutes to close, tell her to make another announcement!" THEN, for the grand finale announcement at check out, I could not even hear what she was saying over the speaker It was so LOUD. It's 1/5/24 a Friday night and almost 11 o'clock. Either someone has a hot date, there's a bomb about to blow up the store or management just wants to see how rude they can make it for everyone. It's awful. They could just say, "Hey, we're closing, GET THE F*CK OUT. The message would be the same. read more

WOW walmart where do i begin, i think i could start with the bathrooms, the bathrooms are nastier than a babies diaper that hasnt been changed in a few months. i think target would be a better option to get groceries done, everytime a go to walmart i pray that i can leave in at least .0000008 seconds. 4% of the time i end up getting scammed for a pack of water IT SHOULD NOT BE $5, i think if i wanted water id get it out of a well speaking of thats how walmart gets it. i think the employees end up scamming you like a "microsoft call center" if i had to go here its out of my will. everytime i leave i have to give them proof of purchase, let me go home . the security is horrible here too i saw a homeless man with his pantsdown. read more

Walmart Supercenter - Department Stores Near Me - Shakopee, Minnesota

I had the pleasure of being checked out by Diego! They were super friendly and happy to help. They had a great personality and made me feel valued. Thank you Diego! read more

Never enough cashiers; aisles over run by stock people who apparently cannot learn registers Over 40 customers waiting in cashier lines Aisles of staff in a stupor when you ask where anything is. Clean up the store; stock at night; Lead cashiers should be watching the floor and pull people to ring at registers as needed Not enough self check outs I am sure there is formula of sq feet to labor You are losing g $ per hour It takes money to make money Not sure why you do not get it read more

Attempted to use a $3 coupon for a 4-pack of Ensure. Cashier forgot to scan it and said we had to go to Customer Service. CS said we had to go back and cancel the transaction first. We left the store with our receipt and unused coupon, which expires next week. I had given the coupon to the cashier before she started ringing us up. We shop at Walmart because it's the only game in town where we live. I hate shopping there. read more

Came at 8 am for oil change. Was 2nd in line. Everything was going great through the check in process. 45 min wait time.. no problem Some how the car that came in after me was pulled (3rd) went in 1st before me. When I went back to pay and see the wait.. my car wasn't even in the bay, it was still in line outside. So much for 1st come 1st served. Was told I was next, and would be an additional 45 min wait. Hmmmm... 3 dudes standing around and they guy who was helping me was rude and seemed to dislike his job. Waste of my time. 1st and last time I go there for anything for my car or anything else. Zero stars if I could.. read more

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This is the worst Walmart I've ever been to. Twice now I've come here and either they haven't had my order for pick up ready, OR I wait 2 hours for someone to come out. They are always out of stock of things. I swear no one actually works here. They even turned the phone off for pick up , and NEVER ANSWER. I won't be back to this trash place. read more

Walmart Supercenter - the steering wheel and dashboard - Department Stores Near Me - Shakopee, Minnesota

My mother purchased a $100 gift card for her sister who is struggling to make ends meet. The card would have allowed her to purchase groceries. However, when the card was received, it had a balance of 0.83 cents. Apparently the number on the card was used to make 2 purchases (emptying its value) just a couple of days after it was purchased and BEFORE it was even received by the recipient! When this was brought to the attention of the manager of the store from which it was purchased, she was told that nothing could be done since the card was "stolen ". The money was stolen by a Walmart employee!!!! The card itself was not stolen. It went from the purchaser to the recipient and to no one else. There is a RAT working at Walmart and they are taking hard earned money from elderly customers. read more

I kept getting sent to one person after another when I called Customer Service. Nobody could help. Nobody could get ahold of the Shakopee MN photo department. Nobody answered the phone when I called the store in general. One person did and they didn't realize it and I could hear them joking with their coworkers. Awful experience. Will not return. Never order photos from Walmart. read more

I would give this a 0/5 if that was possible. This Walmart is so bad I would rather stab myself in the eyeballs. DOES ANYONE EVEN WORK HERE???!!!! I have been so many times and I struggle to even find someone to help me. If I do end up finding someone they have no clue what they are doing and can't help me at all. They also lost my photos!!!!!!!!! WOULD NOT RECOMMEND read more

Pretty terrible experience. Mohamed who works in electronics is a big jerk. I shouldn't have to wait 45 minutes to pick up pictures. Please hire someone to work the photo center that stays there because every time I go I have to hunt one down. And please don't hire Mohamed to work it. read more

In general this is an average Walmart in that the staff is friendly but not always helpful or knowledgeable and they always seem to have a couple days worth of stocking shelves to catch up. But the prices are hard to beat and they're open late. But I had a brutal experience with a holiday card order this weekend. I ordered "one hour photo" at 1 p.m. online. Got to the end and there was a notification that the order would be ready by 4:15 p.m. (They have a "one hour" option as well as a "same-day pickup" option, which doesn't make sense if they cannot fill "one hour" orders in an hour, but whatever, I can live with three hours instead of one hour.) I get a notification just after 4 that my photos are ready. I show up just after 5 p.m. and I'm told that my photos are not actually ready, that they still need to be trimmed. AND that the store is out of envelopes, so I don't get envelopes with my photo cards. According to the guy who claimed to be the photo manager, "one hour" means you go into a queue and your photos spit out when the machine gets to them. Also, when you get a notification saying your photos are ready, it doesn't REALLY mean your photos are ready (relayed to me in a tone that made it clear I should have known this without having to be told). And in situations like this, Walmart calls customers "when they get to it" to tell them of the problem (like not having envelopes), but that I got there before they had a chance to call (even though I got there an hour after being notified that my order was ready). And his solution to not having envelopes was that I could drive to any of the Walmart locations in the area, explain what happened and they'd give me envelopes ... if they had any. But here's the best part. I took his advice and on my lunch break the next day drove to one of the locations he suggested ... where they don't actually have a photo department. Thanks to the manager at the Bloomington store for actually being pleasant and good at your job, and for the manager of the Burnsville store for covering for the incompetence of staff at the Shakopee location. read more

Put my grocery order in Sunday night, delivery time 7-8 Monday night... Monday night came and went, received a text saying they are working on my order still. Called customer service concerning my order, it's now 9:00 pm, all workers have gone home at 8:00. I was told I might get my order tomorrow. I told customer service to credit my card back, too many stores deliver. Target filled my order in two hours, Walmart couldn't do it in two days. read more

Walmart Supercenter - Department Stores Near Me - Shakopee, Minnesota

This used to be my favorite Walmart. As I headed toward the checkout, someone who apparently worked for Walmart was SHOUTING full volume into the PA system. It was so obnoxious, unprofessional, and offensive, I sincerely hope it was not a manager. It was so bad it seemed like an offensive stunt someone might do on their last day before quitting. Yes, THAT BAD. There were about 6 checkouts that were being used before store closing, and this female was shouting as if she were trying to just create loud volume shouting. Whatever words she was saying, was not understandable. Apparently Walmart no longer trains employees at this location. Clearly not professional enough for Walmart. Maybe this was her last day? If not, it should be. I knew a former manager of Walmart, and they had excellent training. This announcement person was NOT professional. Walmart Shakopee definitely went DOWN to a 1 star. read more

I was checking out some ramen and asked the employee how to use The gift card. The man was extremely rude to me he and instead took money out of my credit card. Walmart is one of those places that obviously doesn't care about customer service at all lol and this place needs to be avoided entirely. If I see that same man again, I'm giving him a piece of my mind. read more

This is the best metro area Walmart that I have been to. Granted, I try to visit early in the morning and know what I want to buy, so really have had no service issues. The store is larger and usually much better stocked than the Eden Prairie and especially the Bloomington locations. The employees that I have spoken with have always been as helpful as could have been expected. As far as Walmarts go, this one is clean, well-lit, and has plenty of parking available. It's a Walmart, so the bar and expectations should not be too high, but this one is more than adequate. read more

I was actually happy with my experience at this Walmart Supercenter store location in Shakopee, Minnesota because as I was putting my coins in at the self checkout all of a sudden an associate came over to clean off the scanner part of the machine which made me feel real happy! I took me a bit to find everything that I was looking for because I wasn't used to this Walmart Supercenter store location because it was the first time that I had ever been in it before! read more

Terrible!! DO NOT ONLINE PICK UP HERE!! The phone line kept ringing, I flagged an employee down and before I could even ask a question about the phones I got a real snarky remark. "I'm the only one working". Then she just plain rude. Best to say, I will not be back. Walmart needs "undercover boss" read more

It took 15 mins for my groceries to be brought out to my car! I dont recommend this location go to lakeville for faster service

It's a good Walmart lots of good plants and lots of choices in all aspects generally clean

If I could give this Shakopee Walmart zero stars I would! I tried to call on Sunday, Monday and Tuesday to place an order with the Deli for six of their 6' sub sandwiches. Over the three days I called over 10 times and each time someone in the deli would pick up the phone, then hang up immediately. Tuesday I called customer service and asked to speak with a manager, the woman who answered the phone transferred me to the deli. A woman answered, I asked her if she was a manager and she stated no that she was the deli. I stated I wanted to place an order for sandwiches, she then transferred me to online ordering. When I spoke with the gentleman at online ordering I asked to be transferred to a manager. He then transferred me to Pharmacy. When I spoke with the gentleman in Pharmacy I asked to be transferred to a manager. I was then transferred to a manager, who answered "Hello". I asked if this was a manager and he stated yes. I explained that I had been trying to call for 3 days to place an order with the deli for a Saturday pickup. The manager asked me to "hold on a minute so I can get a piece of paper" and then he hung up on me. I am beyond disgusted and am taking my business elsewhere. read more

Just pathetic. I am standing in line right now with 20 other people because they only have two lanes open out of 25! Walmart corporate if you are reading these then know this is exactly why I DON'T go to your stores except when I have no other choice. You are the very definition of "sucks" read more

This is a typical Walmart around Minneapolis. The exception are the following: * It has a better than average produce section. * I like their frozen fish selection here better than most American grocery stores in town. * It is right next to Sam's club which makes my shopping convenient that I can hit both back to back for my weekly needs. What I don't like about here: * The exit out of this area and back onto the State Hwy 13/169 is just plane idiotic. I really like to meet the commissioner who drew this up. I am convinced they drew it on a crayon and paper napkin...The final product got lost in process due to napkin was double duty as drink coaster for 3 years... * Electronics i.e. laptops, tablets, phones, seems to be out of stock, especially things I want. Note: The best place to go for Electronics from Walmart is to the one in Eden Prarie area which seems to always have in stock. The one in Eden Prarie is mediocre @ best when it comes to food selection and produce because it is a lot smaller. I HATE going there, but their stock on Electronics and fishing gear are outstanding. Everything else a resounding NO. Go this one in Shakopee for all of that. Bottom line: there is NOT that many good looking Walmart in Minneapolis. I happen to like this one because their food are is quite large compare to most and it has served me well. Yes, I am a guy and usually like Walmart than Target, especially one that is connected to the same parking lot with Sam's Club next door. read more

If I could give 0 stars I would. I don't like Walmart's however this Walmart is by far the worst Walmart I have ever been to. Also this is not just a one off when I say this. I live near this one and have gone here several times and EVERY single time it is an unenjoyable experience. The employees here are ALL incompetent, unhelpful, and they treat the customers with disrespect and like your very existence irritates them. This last encounter I had they sold me very expired protein bars that cost approximately $8. I did not realize this until home (I don't check expirations usually while I shop dried goods). When I called I was told I would have to bring these bars back to the store (could not just refund my card over phone). I was honestly pretty annoyed by this but man I spoke to who identified himself as "coach Matt" said for the trouble would give a $30 store credit at time of return. I thought this was reasonable, he said he would make a note and just tell customer service to do a "letter to the president" and that he approved the $30 gift card. Long story short I return these expired bars within 30 days of purchase and the customer service people not only refused a refund (only gave me store credit for the product) they refused to give me the gift card. They said "no one wrote anything down" and I did not describe "letter to president correctly"! I could not believe it, how would I know even that there is a thing called "letter to president"? Like actual idiots but now I am to point I don't care about gift card I just never want to step foot in that idiotic place again and I would suggest others do same if they value their time, sanity, and don't want to eat expired food. read more

My fiancé went to Walmart last Saturday for an oil change and by Sunday we had a quart of oil sit on our newly done driveway and when we went back all they did was give a an appointment to come back the next day and do it for free but would not refund the first oil change which was there problem. I would never ever go back to this place again and have also been telling people how bad it is too read more

I have usually enjoyed this Walmart as the people used to be kind, and helpful. They employed elderly folks and veterans but as of late it has severely gone down hill. I was in on Sunday 11/11, and I was getting some personal items (body wash, lotions and things of that nature). I'm also going thru chemotherapy and happy to feel better enough to shop at my local Walmart. There two guys doing stock, the place was a shambles; body wash poured everywhere, hair dye open and smeared, lotion all open or upside down leaking, cosmetics completely ruined. But what got me were the two guys stocking; they decided it would be fun to start shoving each other and throwing products all over. I tried to get by them and the one shoved the other one so hard he pushed me into the wall of feminine napkins and tampons. I got a grunt of a sorry, I'm lucky I wasn't hurt and then they kept doing it, a girl joined them who was laughing. They also knocked over an elderly lady as well walking with a cane. Horrible and despicable behavior! When I confronted them and asked to see a manager; they pretended to not speak English. I hope the manager sees this review and I plan on escalating it as well. Time for Walmart to have pride in their staff and hire good people who need jobs. Not those who would treat it like a joke or something to that effect. read more

absolute traaaaaaaaaaaash service. never picks up phone, employees always have a screw my job attitude.

If I get give this place a negative 0...I would. I was in there today to purchase a few items and this Russian lady came up behind me like she was security holding a gun .....she said I didn't scan one of my products and I said OK I'm sorry my fault I thought I heard it beep I'll re scan it .....she was holding on to my product for dear life and then got an attitude with me and told me she was going to call a manager ....then made me dump all of my things out in my cart so she could check each and every single iten like she was part of the Russian damn mafia...... this place is getting so ridiculous with customer service I really am going to stop shopping there, I would rather pay the extra than to go somewhere where I feel bullied every time I shop there read more

They didn't have what I wanted in stock. If you say you have something in stock actually have it next time. I wasted an hour of my time driving to the store and looking only for my item to not be there. read more

Wow! I'm kinda surprised to read all the negative reviews on this Walmart. I've never had a problem there and have shopped regularly (up to 3 times a week) for close to 5 years, since it's so close to my home. I've been to many a funky Walmart all accross the nation, in all my travels. But this is not at all like those...let's say "others". (My momma always taught me if you don't have anything nice to say, it's best to keep it up yourself.). Back to Walmart on Carriage Ct. It's a newer facility and it's a Super Walmart, pharmacy, tires, garden, groceries and anything in between. The store is always tidy and clean, the staff always friendly and helpful and shelves always stocked with the items I need and also stock items that I can't find anywhere else. Their prices are always lower and more competitive as opposed to a Cub or Hy-Vee or Target. Their Savings Catcher app is awesome too! The app will price match what's on your receipt and if it finds a lower price you get back the difference. Charmin and Tide and Bacon, I'm talking to you! If fact my weekly shopping bill would be almost twice the price spent anywhere else. It just makes sense to me. Let's not even talk about their deli and fresh hot food. Their rotisserie chickens are To. Die. For. Or as that famous old saying goes, "finger licking good"! They are delicious! I don't know what kind of foolery crack like substances they inject up in them but those birds sure are tasty. They are consistently plump, juicy, moist and always fresh and get this...just $4.99. All Day! Errday! Okay! In fact, they have a sort of a cult following, these rare delicious Shakopee Walmart birds. They are just not the same at any other location or any other store for that matter. So you can keep your Costco or Byerly's birds. They just aren't the same. They don't taste as good. Alas, we are moving to the other side of town in a few weeks and I'm having anxiety just thinking that this store won't be close to me anymore. My husband thinks I'm crazy because I'm planning and willing to drive half an hour or more just to keep shopping here. You can find me by the rotisserie chickens if you need me. read more

Great prices and everything I need. The lines are short and the cashiers are friendly! Best Walmart around. This store manager runs a tight ship! Great job! read more

Good luck finding someone who speaks or understands english, they sit there speaking there language between each other and seem to care less if you need help. Nothing is priced so you have to bring it to the register to find out the price or the item that is priced rings up wrong and they wont fix it. They also had 1 register open out of about 20, i don't work there, i refuse to ring myself up while the fitting room clerk, the cashier and the guy who sits at the door all sit around on a stool? What kind of insanity is that? Maybe if the lady at the fitting room wasn't always sitting in a chair the underwear department wouldn't be such a mess that I don't even want to shop there!! I'm gonna get a job here so i can sit on my ass and get paid to do it!! read more

This review is only for their pick up service. I have been here for pick up multiple times. Their pick up service sucks. It would take less time to shop for the item in store than pick up. read more

I was in the bathroom and the counter had dirty towels on it. The Walmart employee just walked by and ignored it. Very poor customer Tesla toons. The phone I picked out was sitting on a shelf with a listed price of 19.99. I got to the check out it turns out it was shelved wrong. This is typical for Walmart which is why I rarely shop here read more

DON'T TRUST THE WEBSITE IN-STOCK INFORMATION! DON'T CALL - YOU WON'T UNDERSTAND THE PERSON ANSWERING! We called before we went to find out if the website was accurate about having a certain product in-stock. The phone rang and rang and rang, and no one answered. When we called a second time, same thing - no answer. Finally on the third try, after 15 rings, someone answered but didn't speak English and laughed at my question and hung up! Since it was an emergency, and we needed the product, we drove the 20 minutes to the store to see if they had the product anyway, and they did not. When we asked the manager why no-one answered the phone and why the website was incorrect, they blamed corporate and didn't show much concern. I never shop at Walmart - this was an emergency - and now I know why I hate this corporation so much. Total garbage company. If I could, I would give this store and this company a negative score. read more