It's clear that for every individual that works here that actually cares about doing a good job, there's at least one or two others that don't have a single inclination toward taking their job seriously. read more

All I have to say is the delivery service that you have to pay for annually sucks Walmart you need to do better many times I have to cancel my order because you can't find drivers. This is ridiculous. read more

This store is huge and has a lot of variety. The swimsuits aren't great, with even older women passing by and remarking out loud the swimsuits designed for them hurt to look at (they did). There were so many people shopping, my anxiety was very quickly triggered. If not for that, I might have taken more time to walk the store, but I still found what I needed. read more

Walmart Supercenter - Grocery Near Me - Sierra Vista, Arizona

This local Walmart is my go-to for all things electronic and garden. And despite what others have posted, I always get great service in either department. The employees who work the electronics department are very knowledgeable. One thing I have noticed is that the store always seems to be understaffed, whether it's cashiers, staffers, or stockers. During busy hours (after work 3-8pm) there are often long lines and there aren't always enough human cashiers to ring up purchases. And what's up with so many senior employees? Some of the best human cashiers are two seniors in their 70s! At any rate, the employees have always been good to me so I can't complain. On a recent visit near closing time (11pm and I came in 9:30pm) I didn't have my credit card with me, so the items were placed on hold by customer service and I was able to buy the items the next day. I wasn't made to feel like an idiot, either. Many food items are cheaper here than at the local grocery stores I like to park as far away as possible so that I can get more steps in during my shopping experience, and sometimes I stop at any of the stores across from Walmart for a bite to eat. read more

This Walmart is absolutely terrible the people at the customer service counter are absolutely no help they should all loose their jobs

Had a legitimate coupon for a magazine that wasn't accepted and the clerk was quite short with me saying she couldn't override it. I never had a problem with this coupon anywhere else. Not a very good experience here. read more

While in the dairy section I witnessed a Walmart employee harassing an old woman with a tiny Chihuahua in her purse. She said the dog couldn't be in a cart. The woman was trying to talk to the employee. The employee was short and bossy. I felt sorry for the lady. By the time we reached the front of the store a man who appeared to be a manager was there. When I asked them why they were treating the lady that was I was told "Lady just go do your shopping". The man finally said just go on shopping and don't follow any of the roles. read more

Worst experience today. Went to the deli to get a rotisserie chicken for dinner. Grabbed a chicken, turned to walk back to my cart. An employee in the deli then Starts yelling Hey, hey hey, he said it at least 7 times. He walks over, grabs the corner of my chicken bags, flips it over a few times as if looking for something. Then asks where I got this chicken from. Very rude! I tell him and point that I got the chicken where all the other chickens are, then he says oh ok I just had to check you know. Then walks away. After making sure everyone in produce and deli heard him as if I was stealing the chicken. My husband called the store took 5 times to get a manager. Manger couldn't care less, says that they have chickens for app orders that have names on them. OK, makes zero sense. First off, I was right and grabbed from the right area, second you dont yell at customers a simple excuse me ma'am is a polite way to address customers, third if you have online orders for chickens, why do you not keep them separate? So embarrassing, rude and aggressive. On top of how rude a lot of the employees shopping for online orders are. I am constantly getting blocked in by them grabbing something and I mean 2 to 3 at a time. They constantly go in front of customers to grab items. They dont pay attention to where they are going when they are pushing. This store has gotten so rude employee wise. read more

This is the worst pharmacy I've ever been to. Third time ive gotten a text and call for my refill. Three times I've told its ready. I don't drive so my sister has to go out of her way to take me. Three times i have been told its not ready. I wish they would get it together. After today im going to have my drs office transfer to any other place. read more

I called to ask a very simple question about their tire services. Operator answered the phone quickly and informed me they didn't have a tire center at this location (which I knew). I told her I understood that and just had a quick generic question as to the process if tires were bought online through Walmart and if there's any local shops that Walmart honors so that the tires ordered through them retains their warranty, since this location does not have a center. As pictured, I was "transferred," for the next hour just trying to have a simple question answered. When she informed me the "department," has been paged and is not answering, I asked for a supervisor or manager to just answer the simple question, which I still did not get. Pretty sure they just assumed I'd hang up. read more

Walmart Supercenter - Phone call - Grocery Near Me - Sierra Vista, Arizona

Norma, at the fitting rooms/ clothing department, is one of the nicest and most helpful salespeople I've ever met. She went above and beyond to help me and give me valuable tips etc. read more

Very friendly and helpful Walmart Store. Produce is always fresh and delicious. They have everything you need or want!

Douglas Arizona walmart keeps changing twice taxes and still no refund option or fix now one in the store knows why this is happening or how to help fix the issue... read more

Dunkin Donuts: My wife put it an order for over $100 of coffee & donuts the day prior, and the employee said the order would be ready for pickup at 7am the following day. I show up this morning at 7:08am and the employees looked confused when I handed the receipt from yesterday. They began to fill the order very slowly & were not complete until 7:40. The donuts were not filled until after the coffee was filled. The coffee was supposed to include flavored syrups but they already filled the jugs and could not do anything else. I then immediately had to leave & head straight to my daughter's school, as we were very late. I understand this is a new business but this does not provide a lot of confidence for any company or person trying to fill a large order for the office or school. I do not recommend placing advanced orders or expecting them to get it right. read more

Very clean and easy to navigate. I was impressed with this store and will return. Plenty of parking, clean bathrooms, and just about anything you might need. read more

I left my phone and the called said they had it I have been there 7 times in the last two weeks I have been told twice they gave it to law enforcement who tells me they have no record of it Walmart management can't tell me the name of the officer and couldn't tell me who gave it to them either they had no incident report or case number to offer to help retrieve my phone I have bought a new phone but the unethical and just ridiculous manner in the way they handle business is clearly a joke they obviously do not take their job seriously I wouldn't recommend that store ever to anyone store#01240 sv super Walmart has thievery in their management that's why their store is in such a disaster.in conclusion I have made a report and have requested they handle the situation accordingly. read more

Very poor customer service. The service rep LiLi was very rude if she would have punched in the numbers on her keyboard any harder she problay would have broken it. read more

Unfortunately Walmart is not enforcing the rules that customers must wear masks. We visited this store on 3/31 and there were many customers not wearing masks. This is not fair to other customers nor to staff. We spoke with two employees who also are very concerned. The manager was very friendly, professional and caring. However he also was concerned that they were not permitted to enforce the mask rule due to corporate policy. This store is placing customers at great risk of contracting Covid. We will not frequent this Walmart as long as they continue to allow customers to not wear masks. read more

As Walmart's go, this is a pretty nice one. I've been working in Sierra Vista for almost 45 days. For two weeks I worked nights. Stopped here almost every night to pick up something for dinner. They've got a good selection of just about everything. The store is always clean, and the staff are relatively friendly. This Walmart is one of the best. read more

Most of the time, this Walmart is ok. It's clean enough, but often out of common items I need. Walmarts are supposed to have a fantastic tracking system to stay stocked, but I've heard from some employees that this is THE one Walmart where it doesn't work. Of course this Walmart suffers from what every location suffers from...inconsiderate shoppers who just have to park their cart in your way. As my brother says: "Wanna solve the border problem? Line up a bunch of ladies with Walmart carts along the border and ain't NOBODY GETTIN THROUGH!" (Picking up the phone to call Homeland Defense as I type.) I stopped in a couple days ago around 8:30 AM after a long vampire shift. I go to pay and there's long lines at the four registers open, two 10-item or less, two regular. I look around and count nine employees, including three managers, within sight of this register yet no one calls extra cashiers to ease the long lines. Finally the cashier manager comes by to "help." Her solution? Send large carts to the 10 items or less lines, backing them up too. Shuffled people who'd just walked up in front of customers who'd been standing in line for over 10 minutes. Unfortunately long check out lines seems to be the norm when I go here. Stay away from this place when retirement checks drop in, you can figure out why. Honestly, if I can buy it in Tucson, I do. read more

This has to be the cleanest, most efficient Wal-Mart I've ever been to. Very little waiting in line to check out, aisles are clear and clean. Items are well marked and in the right places. I had to double check to make sure I was actually in a Wal-Mart. Very little variety on lump charcoal. If one wants to buy charcoal here, be prepared to find a lot of varieties of briquets, and only one choice for lump. I was introduced to "Savings Catcher" which reviews the receipt, compares it to local advertisements and credits the consumer for the difference if a more competitive price is found. read more

This wal mart has a McDonald's inside. A friggen McDonald's!!! My two worst enemies under one roof that I just can't say no to. Please don't add a Cinnabon...I'll never leave and I'll have to ride in one of those little golf cart things. Please make the carts faster and have better suspension. read more

We were passing through and had to pick up a few things so we stopped at our favorite place to shop when we're on the road. When we walked in I was shocked. This store iOS huge. It's the largest Walmart I've ever been in and I've been in quite a few. The store was well stocked and spotless. The prices were amazing and the store was full of people shopping and filling carts. We also saw for the first time the new Order/Pickup program. Wow! read more

See all

was excited to go in and buy a cell phone and desktop that i knew i could afford and i waited my turn to get help only to be told the lady with keys would help me after she was done with the gentleman in front of me so i waited in line for my turn and once she was done she walked pass me to the lady behind me to help her and when i said excuse me i am next remember she said nothing and continued to help the lady i asked for her name and she said i am the lady with the keys so i left. rude ass people but i should have known not to expect better. read more

I've been to this pharmacy just once and that is all it took for me to no longer drop off any prescriptions here. The staff is not friendly and kind of on the rude side. Wait time is long to just get your scripts. Go to Walgreens where they are friendly and fast. Grocery store: it's all right. Just like any other Walmart. Prices are not that cheap compared to other Walmart's and their selection of vegetables and meat are poor. Looks like they restock on Tuesday and if you don't get there fast enough you are stuck with the crappy leftovers. I drive to Tucson to do get my meats and most of my vegetables and come here for in between meals. read more

I wish I could post video/audio What's up with all this squeaking carts??? Is annoying!!! read more

It's not worth MY TIME to shop at this Wal-Mart! I was in line this weekend and the cashier proceeded around the turnstile to have a private conversation with the customer in front of me for at least 3-5 minutes while me and another customer behind me waited, and waited, and waited. The customer behind me left to get into another line. The cashier completely ignored the fact that there were other customers in line. I tried to make eye contact with her but she wouldn't get herself out of the conversation she was having with the customer in front of me. Listen up, JOSEPHINA, you are getting PAID to be an employee and that means DOING YOUR F**KING JOB! Not to have private conversations. Do it on your own time. When it was my turn to check out, I got in her face and very calmly in a soft voice told her "it is very unprofessional and rood to other customers to have to wait while you have private conversations and make other customers wait." Her comment was "well he knows my son." Well LA-DE-F**KING-DA! Then do it on your own time, not while customers are waiting in line to check out! Needless to say she got a mouthful from me. I also don't like this store because items are never stocked for the amount of people that shop here. The prices are not that much cheaper. I did a comparison with Fry's and pay relatively the same for the same items. The Self Check Outs are pain in the buns. Items keep getting rejected which sets off a signal and only the cashier can clear it. Also, why should I pay the same price for an item and do self check out versus getting in a line with cashier. They have 20 registers and never have more than three open. Customer Service Sucks Big Time at this Wal-Mart! Will never shop here again. read more

I went to go and get a game that was priced $20 less than normal. The spot was empty when I got there. I asked if they had any more copies. They scanned it and told me they did have more, but it was in a small box in the back that had multiple games in it and it wasn't marked what games were in the box, so they couldn't/wouldn't go and get it. I asked if they knew if they would be stocked tomorrow and they said a manager had to come by and scan and request it to be filled, so they didn't know when it would be restocked. I left, went to Best Buy and they price matched it for me. So sad that walmart did not want to put any effort into helping me out. read more

I moved to Sierra Vista 3 years ago. No exaggeration, in the 3 years I been here this Wal*Mart is the only one I ever been to in AZ that doesn't stock enough of everyday items. If you are doing inventory then you should think "Hey, we sold out of this before distro came in so let me order a bit more this time". Nope, happens over and over with several items not just one. 98% of the time I have to settle for a different brand or change my family dinners. Having a Super Center is supposed to offer your customers convenience but this one does not. Simple fix would be to just build a Neighborhood Market near by. Hell build a couple Neighborhood Markets. SV only has one Wal*Mart and the city is spread way out. If this changes then I will update my review. AGAIN, PLEASE BUILD SOME NEIGHBORHOOD MARKETS. Lord knows there is plenty of space in AZ to do so. read more

Its nice to see a clean Wal-Mart, but things will change...oh yes things will change.... read more

Walmart Supercenter - Grocery Near Me - Sierra Vista, Arizona

Short review: This Walmart has been open for a few months now and I've heard a lot of people tell me they don't care for the layout. I feel the layout is fine so I have no complaints there. I've also heard a lot of people complain about the store being under stocked and I can attest to this second hand through my wife. I'm not sure this is a problem with Walmart so much as it is a problem with big box stores. I've had this same issue with other big box stores as well. Nonetheless this still doesn't look good imo. The only other problem I have with the new Walmart is that it takes forever to check out. They have like 30 lanes, but on average when I go there I may see only 3 or 4 lanes open with a ton of customers waiting in long lines. Of course I've seen this at other Walmarts as well as other big box stores. I'm citing the problem here. Who ever designed the parking lot for this Walmart needs to go back to engineering school. You have to make so many turns just to go down a main isle from any entrance. At times this creates a small jam, but nothing too serious yet. Of course, with any Walmart, you have "Walmart people" here too. It's not Walmart's fault. Nuff said. (If you're not sure what I mean, Google it.) I would have given Walmart 4 out of 5 stars since that's the highest I'd ever give Walmart, but they are failing at some pretty common standards that are expected as a customer, so they're reduced down to just 3 stars. read more

This store is often under stocked and finding someone to get something for you is near to impossible. Customer Service...yea right. You are better off doing it yourself. They also have a policy that food cannot be returned. I learned this lesson when I tried to return some chocolates...two hours after buying them. I happened to find them somewhere cheaper. The lady at the customer service desk informed me that Wal-Mart does not give refunds for grocery items.Well that was just unacceptable because no where is it stated that this is their policy. Long story short, I got my money back. read more

back in southern California people used this golden saying about wal Mart. "you can always judge a town/city by the people you find shopping at your local wal mart" lol and it's so true!!! Well not during the day but after around 10pm you always see some weird off the wall people shopping there. Idk maybe it's just me. When they made it into a supercenter. I'm sure the town wet nuts over it. It's your typical Wally world. The cashiers can be a lil slow when it's busy. I don't like that they only have like 3 registers open plus the express lanes During rush hour, Which is around 5pm when the majority of the town is getting off of work... I will say this though, they have probably the best deals in town on alcohol. $39 for a handle of crown royal!! SOLD!!!! read more

It's a Wal-Mart, what do you expect? ONLY specific issue I have is with buying 5-hour energy shots for my mom. While I'm totally okay with being carded for them (if you look under 40 they card you), the 3 cashiers I've encountered have all said that I'm lying/I can't be as old as I am/my license is fake/etc and have quizzed me on my own info. And they don't mean it in a flattering way. Seriously, Wal-Mart. Teach your employees tact. read more

It's Walmart, what do you expect.. no need to explain. The great thing is that we are not back at the retro walmart I remember from the 80's anymore. There is NO bargain here, it is NOT the cheapest place in town for food but for convenience, I guess, you can get all you need in one stop. We are a coupon people so it doesn't bother us to hit up Target and Fry's then Safeway to save 60-80%. Camping and Ammo supplies are always stocked, lawn and garden will always have what you need. There is always a bargain after Christmas on storage totes. Be careful leaving the south exit, there is an accident there at least once a week, I am not exaggerating. read more

Store is 5 stars but the pharmacy get's -5 star. First the tech. comitted a HIPAA violation. I brought up this with the pharmacy manager he said its over a bad review using words I would never call people that are helping me. He said basically we will not fill your scripts and you can't get the ones ready even if your out thats your problem not mine. Reported this to walmart who of course did nothing, Arizona Board or Pharmacy an HHS.gov for starters and plastering this on all review sites and social media. I think he tossed me for an invalid reason (a bad review.....I did not make). I went to Sierra Pharmacy & Compounding Lab.......so great, thank you Gary whatever and the tech . read more

Really busy, shelf's are to the bare minimum in the food department. But the customer service on the floor was great, no rude associates and everyone asked if I needed any help. read more

Between Target and this Walmart there is really everything you need that is not food. One of the negative things is that the bathroom section is spread out and not very easy to find. Another would be that there is not a meat section and a very limited selection. Besides that a wise man once told me that you can always judge a city by looking at the people that shop at Walmart... Not true because there are always "interesting" people in the Walmart. In all seriousness though, the pricest are really low here and with the exception of the bathroom and meat sections is pretty complete. read more

Have some of what you need. Often out of 5 gallon water bottles. Think they only get delivered 1 time a week. This is AZ. It is hot! People drink lots of water. Get your act together. Prices seem a bit higher than other Walmart. I guess this location doesn't roll back. The one redemptive thing is the staff. They are always happy to help and seem very content with their jobs. read more

Would not let me in to purchase a phone charger when they were still open for 10 minutes. Rude greeting lady who turned me away after already entering the building. Again there were 10 minutes left until they closed and I needed a phone charger, which are generally at the registers. read more