The worst & most appaling customer service I have ever had, anywhere. Everything goes wrong every…read moretime. It can take 3 weeks to get on rx.

Got my 2nd dose for the covid vaccine and received a 20% off anything in the store coupon…read more Staff was great!

They can't find prescriptions, when it's right in front of them. They will fill prescriptions you…read moredon't ask for, leave the one out you ordered causing extra TRIPS. They can't care less about the customs they serve. ALWAYS CHECK YOUR ORDER BEFORE LEAVING PREMISES!! THE PHARMACIST AND HER #2 are BOTH RUDE , and won't let you explain your problem. I'm going to find another PHARMACY. BEEN PUTTING UP WITH THEIR INCOMPETENCE FOR TOO LONG.

The pharmacy takes over 30 min. to get a person on the phone every time. I was given 3 different…read moredates I could pick up a controlled substance they didn't fill. My injections for diabetes never has the medication in stock. The drive up is impossibly slow as is waiting inside. Changing pharmacies again!!

This was my second visit to this pharmacy and it'll be my last. My first time there, I was kept…read morewaiting 10 minutes while the pharmacist talked to a customer in front of me about dog food. While I wouldn't ordinarily mind a chatty pharmacist, she could clearly see I was waiting and wasn't in the process of doing anything for the gentleman ahead of me except talking to him. I was in incredible pain and didn't want to be standing there forever waiting, but that's what you get with a small town pharmacy. On my second visit earlier this morning, I was told they don't honor discounts like GoodRX. My medication was already filled and, again, I was in agony so I wasn't about to have her send it to another pharmacy to be filled, knowing it'd take hours to get it done. The cashier was so rude to me, too insensitive and snotty about telling me no on the discount. I don't know or care why they don't do it - I care about how quick she was to ask for it was cash or credit as if I was disturbing her from other work. That same pharmacist was standing right there, just as indifferent to me as the woman in her employment. I will make the trek to Walgreens next time, even if they're not as convenient as Jarrell, and possibly more expensive because at least I know they treat their customers poorly but they're a big corporation. That lack of consideration from a small town pharmacy is wholly unacceptable. I'll be recommending to others to skip this place as well, letting them know they will be treated like an inconvenience.

Great job filling prescriptions. Always helpful and friendly. Love going here bc of how close it is…read morelocated and how quickly they are for ready pick up. Always get a text for confirmation.

There is a new tool that allows you to view what violations each pharmaceutical manufacturer has, I…read moreuse it with my patients and myself. I had to switch to CVS because it's now the only pharmacy my insurance covers. Two of the medications I filled here are from a manufacturer with numerous violations. Considering violations such as these have killed people I'd encourage you to keep an eye on what you're getting from CVS. Here is the tool to check your meds. https://projects.propublica.org/rx-inspector/

Do not purchase gift cards at this location. the gift cards I purchased are no good, the store…read moredirected me to corporate which leaves me on eternal hold. Then the manager asked me to bring the gift card in only to tell me to call corporate again. They are no help and do not care. Terrible service and what a scam!

I love this pharmacy! The are open 24/7 , which makes Pharmacy runs nice if we ever have an ER…read morevisit (my husband is prone to kidney stones) . Plus they are always super nice ! Love it

This pharmacy does not have its customer processes under control. First you call and try to order…read moreyour RX but they use the cheapest ink ever on the label so you can't read it by the time it's ready to refill, so you have to talk to a person. They give you an approximate time it will be ready They auto call you to come pick it up. If you call and ask how many are ready, they will say all are already when they aren't. You spend 45 minutes to an hour waiting whether it's in the car or inside. It's not until you get to the counter to pay for it that you find out.1) it's not ready, 2) it's not covered by insurance, 3) they gave it to someone else, even though you special ordered it, 4) They have no record of it in their pharmacy so you have to go home and get the bottle, 5) it requires a pre-authorization or 6) it's not in stock. And, they don't take GoodRx, so the worst surprise - you anticipate usual $7.50 copay; the nonchalantly say, "That will be $575.00." Why is it they don't know these things when you order it or why don't they call you back and tell you there's a problem before you wait in your car 45 minutes smelling fumes or go inside and wait even longer. Baylor, Scott and White needs to update their processes for customer service in a very, very bad way. There is a much better way to run a service business. Sadly, they don't know of it.

This is the Best Pharmacy I ever been to I love the people there they are so very friendly & kind &…read morehelpful there. This is the first pharmacy I came to after I got my prescriptions & it's the only one I will go to Thank u all at Bells Pharmacy

Very kind and knowledgeable. I don't feel like a number. I'm treated like a person. Tank you!read more

Recently my best friend passed. (A rescued Shitzu). I got an 11 x 14 poster printed to frame &…read morehonor him. When I got home I got a good look at it and noticed it bent on the bottom. No biggie. But in the same area it seems the printer ink smeared. Went back this morning. Expecting to have some resistance. Immediately greeted by two employees. I explained. Without hesitation. SHAY said "I'll reprint it right now". I just want to say thank you to this Walgreens location to both Shay and Clyde. My dogs passing hasn't been easy and yall took care of me and Samson aka My Bobo

Went to this Walgreens because I had medication to pick up right? Well there were 2 others in front…read moreof me and of course I waited, no big deal. After the first vehicle went, they put up that tarp and just slammed the window on the other driver in the drive thru. You have other people that might need medication urgently and you just close out on them for your stupid lunch break. Get better employees.