I have been going to Holloway for many years and now my family goes as well. Started out with a…read morespeciality need for me and they are so awesome we brought the whole clan

I love Holloway Eye Care. The staff has been reliable and faithful, not the turnover you see at…read moreother places. Dr. Holloway is wonderful. I've been going for years because of her and the staff.

While the providers were good, the front desk staff were incredibly rude and unprofessional. As…read moresoon as I walked in I was told I did not provide my insurance information prior to my appointment and they had called me multiple times and I never responded. Then I was told I would lose my appointment if I didn't provide the proper information within 15 minutes, this was after I said that it is my husband's insurance and I needed to get it from him. I also explained to the lady addressing me that I had provided all of my personal and insurance information over the phone when I made my appointment and that person had confirmed they had all they needed. I was rudely interrupted and told that I never gave them the right information and what I provided was wrong, granted I had given them my husband's social security number, DOB and the insurance policy number. I questioned this and I also stated that I never got a phone call or message but the lady insisted they called, she then turned around and told her colleagues (2 other front desk workers) "she claims she never got a call or voicemail but we left her multiple messages." At this point I'm calling my husband to try and get the info from him again, but because it took me about 10 minutes to give them this information, they still bumped my appointment time and 45 minutes later I was still waiting. I went and asked why I was not being seen, they had my information and had confirmed my insurance (it was the same information I had given them over the phone prior to my appointment). The lady proceeded to tell me it was because I had not provided my insurance information on time and then insisted again they called me multiple times. I advocated for myself and showed the lady my phone call log, never got a call or a message, why was I not being heard, believed, and why was I being made to wait now about an hour? I let her know I needed to go back to work and I had been waiting for this appointment for months. She finally told me the truth and said " I think what happened is that the person who took your information on the phone, who no longer works here, made a mistake and we have also been having issues with our system all day." However, instead of being honest or collaborative and trying to problem solve, they blamed me, were accusatory, rude and dismissive, when it turns out it was their error? I also experienced very different treatment than others there, I am Latina and it was interesting to see the hostility they had with me versus the soft and friendly tone they had with their Caucasian clients. This was the worst experience I've ever had at a doctor's office. I will never be going to this place again and unless you want to experience unprofessional staff, long wait times despite having an appointment, and different treatment if you are a POC, save yourself the time, energy and money and go somewhere else. There is a friendly optometrist just a few doors down, just saying. If I could give it zero starts or negative starts here, I would.

The doctor and medical staff are professional and kind. There the competence ends…read more This business has the worst customer service I have encountered in years. Phone calls are not answered and you are left in queues with no option to speak to a live person. If you leave a message it is not returned. Told that I had only 2 days of contact lenses available, I was given some "approximately" fitting trial lenses to carry me another five days at the appointment. With only two days left into the trial supply, Seidenberg was impossible to reach by phone in order to get more lenses or learn of alternative next steps. STAY AWAY.

I love what they are doing with this Walmart. It honestly feels like a department store. I bought a…read moregreat deal of clothes from here and the fabric was awesome. The stores are neatly stocked and there has never been anything I went here for that they didn't have . The store is very well kept. The cashiers are friendly and everyone I need help, no one had an issue in helping me.

Pick up wait times were extremely long. My order was completed early, I showed up within a few…read moreminutes since I was close by and I waited 30mins for my order. I like the pick up service but this wasn't convenient at all.