This eye doctor is great. I'm not very consistent with my check and last visited them 6 years ago…read morewhen they took insurance. I was WAY due so looked them up and say they changed to self pay but I figured it was worth it. This is no middle of the mall eye doctor and you feel that so I was willing to invest. The red headed assistant that works there is amazing. So fun and chatty and helpful in selecting frames. She legit could sell a blind man sunglasses. They are all so kind to everyone that walked in. The office was in the middle of an upgrade so I'm sure it will soon more appropriately match their energy and vibe. Only con was the time it took to get my frames we were moving from the West Side and they took 3 weeks to arrive so had to come from Woodstock to pick them up. But overall great experience.

Dr Ortiz is excellent. Explains everything to a tee. The best Ive ever been too. He explains in…read moreterms we all can understand.

Dr. Edwards was super nice and gave a comprehensive exam. The front of house staff were fun and…read morefriendly to help shop for glasses. Glasses selection was ok with a wide range of price points. They happily worked up prices for glasses both with insurance or without and all of the current discounts. They take many insurances.

I love Dr. McKelvey he knows his stuff. His passion is eyes. Of all the eye drs I've seen in…read moreCarrollton, no one can beat him. He doesn't care what color, creed, race, or gender you are, his only concern is to treat his patient eyes and make them work for you. Nice man. I hope God keeps blessing him with long health and life.

Worst customer service ever. Made me sunglasses that never were right. Could never see out of them…read more Now they have banned me from ever getting glasses here again. Guess I should have take. The glasses they messed up and drive around town blind. Motto here is the manager is always right and knows better than the customer

As an update to my 2023 appointment for new glasses: I recently had an eye exam at another facility…read moreand was given a new prescription that was supposed to be a minor tweak on my current glasses. I compared the new prescription to my latest prescription and it seemed more like a major change instead of a minor adjustment. Not being an expert, I went ahead and ordered the updated lenses from Rome Eye Care. When they came in and I put them on, the vision in my left eye was good but I could see better out of the right lens without the glasses. I figured I just had to wear them for a while to get used to them. After two weeks of constant wear, my vision was not any better out of the right eye. I returned to Rome Eye care and they read the lenses on their machine and confirmed they matched the prescription I had been given, which I figured they did. They agreed with me that the new prescription was a major change from the lenses I have been wearing since 2023. They said I should go back to the original clinic and have them recheck my eyes. The original office I went to could not give me a repeat exam until June. I let Rome Eye Care know that I wouldn't be back anytime soon so they weren't expecting a quick return. The very next day they called and said that Dr. Reeves said for me to come in and he would re-examine my eyes. A new exam was performed and it was found that the prescription I was given by the other optometrist was over corrected for the left eye and was even a bit stronger than I needed for the right eye. During his evaluation he was able to correct my prescription to give me 20/20 vision. I know this is kind of long, but the people at Rome Eye Care center are really great. Based on how quickly they accommodated the exam and the expert treatment I received, I will probably use them as my primary for eye care.

Love Dr. Douglas! Very knowledgeable…read more Spent time with me and addressed my concerns Great, friendly, pleasant staff