The customer service here is outstanding. My mom is on a tight budget and her new glasses broke…read more She needed an inexpensive fix, so we got a few quotes for no-line bifocals, reading glasses, and regular glasses. We ended up getting 2 pairs of reading glasses for the price of one (BOGO!) that were ultimately cheaper than the other alternatives - they were $125 frames w/ lenses and they shipped the for $25 to her house. They also gave us a coupon to have the broken glasses repaired at a nearby place. The selection of frames is limited, but all are listed at good prices. I am so glad we found this place. Usually I pay between $200-$300 for a new pair of glasses and frames.

BIG BIG BIG FAN!! Came by here since the last store we went to was pricey, and this place is sooooo…read moregood! Don't even bother to go anywhere else! We didn't have an appointment as we had already been to one. We had our prescriptions with us and realized that my insurance covers Sears as well. CUSTOMER SERVICE IS THE BEST: A big big high five to Cory for not only being one of the most patient people I have seen in a while, but also he was funny and kind. Secondly, another high five to Sara who was also wonderful, friendly, and professional as well. Both people were running the small store, they had quite a line, and yet, they were all smiles. I can't believe how lucky we are to find this wonderful gem tuck behind Sears. They should really consider having a seperate store IN FRONT. THE PRICES: the lowest I found so far. There are no hidden shenanigans behind their prices. I found their pricing straight forward and honest. Although the selection is quite small and you will not find Versace, Gucci, etc glasses here, they do carry a small collection of RayBan, Polo, Converse, Levis, and other lower end glasses. However! I have to say that the quality of the frames that they do have are much better than the $300 frames I have seen in other stores. With my insurance, the frame, lenses, polycarbon (am I doing this right? lol ) and anti-glare only cost us $68!! Although it was no name brand frame, I can tell it is still of good quality. THEN they are currently having a $99 sale on their sunglasses if you buy a prescription glass. This promo is good up until April of 2013. Hubby bought a RayBan sunglasses WITH his prescription for just a hundred smackaroos. Last year, hubby bought the same thing at Lenscrafters. He had prescription Rayban sunglasses and a Polo frame totalling at $600 AND he had to return them because they didnt get the prescription right on the lenses for both glasses. Although Lenscrafter's customer service was also stellar, I'm gonna have to say the Sears team and their store's prices kicks major booty.

I love Dr. McKelvey he knows his stuff. His passion is eyes. Of all the eye drs I've seen in…read moreCarrollton, no one can beat him. He doesn't care what color, creed, race, or gender you are, his only concern is to treat his patient eyes and make them work for you. Nice man. I hope God keeps blessing him with long health and life.

Worst customer service ever. Made me sunglasses that never were right. Could never see out of them…read more Now they have banned me from ever getting glasses here again. Guess I should have take. The glasses they messed up and drive around town blind. Motto here is the manager is always right and knows better than the customer

Love this place! My family has been going here and purchasing our glasses and contact lenses here…read morefor decades. The family that owns this business is so incredibly friendly. Their customer care and attention to detail are outstanding. I have never had a bad experience at New Vision Optical.

Do not use this place. After months and 3 pairs of glasses I could not see out of ; I went to Dr…read moreDavid Hemmings of Georgia Vision Institute in Douglasville. When they examined the last pair they found they were made wrong. I took them back to New Vision and asked for a refund bringing proof they were made wrong. He refused. He stated the former glasses I had issues with were only because I didn't like the frames. That's not true. I couldn't see properly out of any of them. I'd also asked to get new lenses in an older frame . He also refused. The person they use to examine your eyes isn't as good as can be had. Dr. Hemmings is a much better eye doctor and can even do cataract surgery. I wasted many months with this place and had to use readers to be able to see. I strongly advise to stay away from this place. You will be much better served to see Dr. Hemmings.

I won't be supporting this establishment anymore. I was given the wrong framed and no one wants to…read moretake accountability after I paid over $400 over the phone. I did not get what I asked for and they made no provisions for me to make it right. Be careful when purchasing glasses from here.

I was a new patient scheduled today and unfortunately due to traffic I was 3 mins pass the grace…read moreperiod. I am so disappointed that no GRACE was extended for a potential new patient and I hope that you all consider this in the future.

The entire "first time" appointment was exceptional: from reception: polite, efficient,…read moreprofessional, to the pre-appt work-up with the nurse who was congenial, knowledgeable, and took time to answer all of my questions; to Dr. Patel who was patient, thorough and knowledgeable: to the optician who not only ordered my lenses faster than I've ever had that done but, again knew her job thoroughly and even fixed the frames of my old glasses; this is a well run, organized, productive and professional eye care center. I will trust my eyes and vision to Jeffries Eye Care from now on.

I've been seeing Dr Jeffries for at least 20 years…read more She is professional and She cares I would not see another optometrist. I would highly recommend her and her staff

Recently I was in Newnan and fell in the attic, hit my head and knocked my glasses off. They were…read moreso warped that I couldn't wear them at all. I took them to the Walmart Vision Center and Karen was so helpful in getting my glasses realigned and wearable again. I tried to pay her, but it's a Walmart policy that they repair glasses for no charge, bless them. Karen was such a big help and I appreciate her and Walmart Vision!