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Walmart Vision & Glasses

5.0 (1 review)

Services - Walmart Vision & Glasses

Eyewear fitting

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5 years ago

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Pearle Vision

Pearle Vision

3.9(10 reviews)
0.1 mi

1. Full Time On Site Eye Doctor. Doctors do eye exams 7 days a week, open until 7 pm. Same day or…read moresame week appointments possible depending on how busy they are. 2. FRIENDLY, HELPFUL STAFF 3. HELPFUL DOCTOR. Dr. Amy Chiu, OD, very willing to explain all aspects of the exam process, photos of the eye, etc. 4. EXPERTS IN EYEGLASSES. Sales people understand how lenses, frames, prescriptions all go together to meet customer / patient eyeglass needs in expert manner. Manager Ricky an absolute whiz with knowledge on bifocals, reading glasses, frame and lense types, etc. 5. EXCELLENT EXPERIENCE. Very responsive staff, expert in their field, good value for money. Short notice appt requests no problem, reasonable turn around times on orders. My experience was great, would expect they would do their best for you too!!!

Didn't verify my insurance before the appointment and then came in during the exam to tell me I…read morewould have to pay out of pocket. Unprofessional and the optometrist was like shocked too, which it was her last day anyhow. Then, went to pickup my contacts days later that I already paid for and got a text for to come in and pickup. They thought I was trying to order some more, after I told them why I was there-they just don't take job serious and front staff girls are in la la land. Good way not to have repeat business. This was my second time going there. First time was fine years ago with original staff.

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Pearle Vision
Pearle Vision
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MyEyeDr

MyEyeDr

3.1(12 reviews)
2.7 mi

I'm now in my third year of coming to this location. After my first review, Heather (the office…read moremanager) reached out to me. That meant a lot, so I thought I'd stick around. Last year I had minor issues while picking up my new sunglasses. The lenses were swapped. They fixed it, so not a huge deal there. We're all human, mistakes happen. My complaint is for June of this year. Dr. Garcia was great. He adjusted my prescription since it said it was under corrected. Fine, eyesight can change, I don't have an issue there. I picked out a new pair, and picked them up. I tried them on, and I couldn't see a thing. I wear progressive lenses, so it seemed like the measurements were off. One of the girls checked my measurements and agreed they were off, and sent them off to get them fixed. Got the new pair and tried them out and the same thing. I asked if I could swap the frames, since maybe they are not a good fit. She said fine. She didn't offer to help me find anything new, so I found something and crossed my fingers. Fast forward to now. It's now 3 months after my initial appointment. I go in the third time to get my new glasses. I tried them on and they seem a little bit better. The girl at the front desk (the same one that helped me the last few times) said to just give it time to adjust and to try them on when my eyes are rested. I also mentioned that they feel a bit off, I thought they maybe just needed to be adjusted. After adjusting the nose pads, she said to just try them out and come back if needed. I don't want to come back a 4th time! There was another technician sitting at one of the desks with no customer (the office was empty) but there no offer to assist either. I finally just walked out. The office staff (especially the girl that helped me several times) is not very helpful. I always feel like I'm bothering her and that she doesn't want to be there. I was also told that Heather would contact me about the difference in my glasses and I never heard back. I don't know if I owe more money, or if I am owed a refund. These new glasses still don't feel right. I'm struggling to find the "center". They do need to be adjusted, since they are digging into my ears. For that, I'll just go to a different eye place for assistance. Hopefully I can find a place that will actually take the time and care to assist. At this point I don't know what to do. I've worn glasses my whole life, and I've never had an issue like this before. Transition period yes, but never the struggle to find the "center" of the glasses. It's been over a week, and I'm still struggling. I'm beyond frustrated.

The MyEyeDr staff are always careful to assist you in the appropriate selection…read more They have a large display for our 11 year old Granddaughter to chose her adorable eyewear ....... Thank you for the quick turnaround.

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Walmart Vision & Glasses - opticians - Updated June 2026

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