I bought glasses from Eyemart 2 or 3 years ago and was very happy with the service. So, I tried…read morethem again. This time, they went way above and beyond to help me, even calling the warehouse to try to locate a pair of frames I wanted and other stores to have frames sent to them for me to try on. Plus they did everything they could to find ways to bring the price down. Elaine and Jody were exceptional. My two new pair of glasses and new lenses for my current frame are perfect right out of the box. I could not be happier, nor can I rave highly enough for the service and the attention I received.

A Review I'll Never Forget…read more I honestly don't know how to express my gratitude for Eyemart Express in Asheville. My son's glasses were destroyed in a horrible accident, and after everything he had already endured, including plastic surgery, I was overwhelmed trying to get him ready to start school. We first visited Stanton Optical, where I was told his prescription had changed dramatically and that something could be seriously wrong with his eyes. Terrified, I paid an additional $80 for an OCT scan, which thankfully came back normal. The appointment took nearly two hours, and I left feeling scared, confused and without clear answers. When we arrived at Eyemart Express on Saturday, we had only one hour before closing. I was emotionally exhausted and felt close to breaking down. Then we met frank and Jody. They were kind, patient and genuinely understanding. Jody took the time to review the paperwork from Stanton Optical and quickly realized that my son's prescription had not changed nearly as dramatically as I had been led to believe. She explained everything clearly, answered my questions and gave me the peace of mind I desperately needed. She also went above and beyond financially. Since I haven't been working while caring for my son, I was worried about the cost. His lenses are very thick, but jody helped us get thinner lenses, gave me a coupon and then told me his glasses were FREE. I was overwhelmed by their generosity. They treated us with kindness and dignity, never making me feel like a burden. Even though we arrived just an hour before closing, they finished his glasses the SAME DAY. Jody and Frank may have thought they were simply doing their jobs, but to us, they did so much more. They helped a scared, exhausted mom breathe again and gave me one less thing to worry about during one of the hardest times of our lives. I will not be returning to Stanton Optical, but Eyemart Express will absolutely have my business from now on. Thank you, Jody and frank, for your compassion, patience, generosity and kindness. You didn't just provide my son with glasses--you helped me feel like everything was going to be okay. If you're looking for an optical store in the Asheville area, I cannot recommend Eyemart Express enough. Jody and frank, you are truly wonderful people. Thank you from the bottom of my heart.

Well hello EYES!!!…read more Can I just say...I was in awe just from looking through the front window. The moment I noticed the optical shop, I had to stop through! I felt like a kid in the candy shop! I spoke with Daniele and she assisted me immediately with selecting several frames. I had a certain look and she helped me bring that dream to life! As a therapist, I had to get the "look" and I feel that was achieved. So, what's so special about this place is, they are family owned and they actually cut their own lenses...so what they means is, instead of waiting 2-3 weeks to get your frames, you can have them in about 2 days. I would have had them in 1 day but I was late to waking up and they close at 5pm. Otherwise, they are the quickest office I've ever been to and literally THE best! I paid out of pocket but it was the best because there aren't a lot of special places like this one. So I have to give credit where it is due! Thank you so much for your expertise and taking the time to provide excellent service! Until next time...cheers!

I could not have had a better experience from finding the perfect frames for my face and lifestyle…read moreall the way through to receiving a follow-up call to confirm the adjustment process was going wel. Excellent frames and lens, fabulous staff with an attention to details and customer communication unmatched anywhere. They have a customer for life. Make L'optique your first stop to support your vision.

I used the Biltmore Park location in Asheville, NC. I had an amazing experience. I worked with…read moreJulie and she was very professional and well versed in the products and fittings. I asked many questions and she explained everything in detail. I highly recommend this location and be sure to ask for Julie!

The employees have decided that they can close this LensCrafters anytime they want. I have been…read morethere three times to find a temporary sign stating they were closing at six PM because there was no licensed optician on duty there. Thing is, the last two times it was Before 6:00 PM. The last time it was 5:45 PM, I don't know when they actually left. For people who work and are counting on LensCrafters staying open until the published time of 7:00 PM it's a huge inconvenience. I have another issue with this store, I was sold a $50 one year long term of comprehensive insurance. When I went back to use it I was told that it would not apply, because despite damage to the lens, most of the damage was to the leg of the frame that I had bought at this LensCrafters previously but with the previous lenses not these lenses. When I bought the insurance I was told to simply wait until near the end of the year and they would be replaced. That is very inconsistent with what I was told when I needed to use it.

I looked at Groupon but the 'deals' were quite expensive for an exam and simple pair of glasses. I…read morehad read a good review of Dr Michalove, the optometrist at Sears, on another site and since they had an opening and I live close to the mall I went. He could not have been nicer, the testing machines were modern, the exam room spotless, and the 'deal' was better than I found elsewhere. Staff helpful too. This is a perfectly good vision center. A little hard to find, on the second fl in the back.

I received an eye exam, which was fine, however improperly billed to my insurance. I was told that…read moreI possibly had glaucoma and that I was being referred to an Ophthalmologist for further evaluation. One month later and 4 voicemail requests, the referral was not made. My calls were not returned. I puchased glasses and contacts at initial appointment a previous review, clients are NOT a priority. Staff chat while I am waiting to be acknowledged. One of the least professional offices I gave ever visited.

My husband had his examination with Dr. Brown to be fitted for prescription glasses, after years of…read morewearing Readers. We knew his vision was becoming increasingly worse, but found that things were even more serious than we knew. After the examination and photos taken of the retina, we were told that she was going to make a referral to a Retina Specialist in our area, as things were even more serious than we ever thought! By her diligence and dedication to her profession, she got us in to see the specialist, later that afternoon! We are so grateful to Dr. Brown for recognizing the seriousness of my husband's condition and responding appropriately. We highly recommend Dr. Brown at the Risk EyeCare Center at Walmart!

I first visited this practice when I got an acute scratch on my cornea. The staff and doctor were…read moreincredibly kind and helpful every step of the way. I felt very seen, supported, and taken care of. Now I visit them for my regular eye exams and remain supremely happy with their service across the board. Highly recommend!

My mother needed new glasses and then a few weeks later she needed an adjustment. Both times we…read morewere met with friendliness and good knowledge of their product. Mother is 98 and they worked well with her to get the right pair of glasses and then to make sure they fit well. I was very pleased with the entire experience

Excellent eye doctor. My wife has gone to her several times, and is very happy. She has had some…read moreeye surgeries and has had a lot of experience with eye doctors and Dr Lamb is the best yet

Great Place! With excellent customer service. Dr. Wise is extremely knowledgeable and very…read moreprofessional.

The staff at WEC is the kindest, most helpful at finding and fitting my frames…read more I am always confident I get most thorough eye exam with the latest technology on my annual visit.