Used the Dr for the eye exam, she was thorough and pleasant. Picked out glasses that happened to be…read moreon sale. Once received I realized I made a mistake, they were too big for the bridge of my nose. Took them back and had a pleasant experience exchanging with no hesitation. Months later I received a mailer about another sale, so went for another pair. With the help of the lady I found just what I was looking for. Everything went well and now awaiting my new glasses. I recommend both the doctor and the good selection of frames.

Great customer service! I had my eye appointment with associated doctor, Dr. Stokes, who was…read morethorough, encouraging, and suggested ways to save money on my eye care without sacrificing safety. At the Vision-works store, Felicia and Maya both went above and beyond to find my insurance information and obtain my updated prescription. A previous attempted order with a different vendor fell through because they did not or could not help with these things. I'm incredibly satisfied and will continue to patronize Vision-works.

The Dr is great but I had to leave because the staff here is just downright cranky and rude. I've…read morebeen in 3 or 4 times personally and brought all of my kids here but after giving them that many opportunities to make sure it wasn't just me I have got to go somewhere that isn't so painful to get basic service without feeling like I'm ruining their day by asking.

Upon entering the facility, it occurred to me and my family member how clean, comfortable and…read moreprofessional the establishment is! The ladies at the reception area welcomed us in and no time was wasted getting me in to see Dr.Jackson (one of my eyes was injured, I was in pain) DrJackson's calm, friendly demeanor and his thourough explanation of every step of the procedures was a relief (I'm a sissy about my eyes and was nervous at the time) After addressing and treating/correcting my immediate issues, Dr. Jackson's went on to examamine BOTH of my eyes. Checking interoccular pressures, examining retina, optic nerve-you name it, he checked it out! All the while being very conversational about his observations and sharing his knowledge with me in ways made easy to comprehend. Aftercare was explained (and demonstrated) in detail, so after leaving his care I knew what to expect in my recovery and exactly how to use the medicines prescribed. The level of care received was exceptional beyond what I have experienced prior (not my first rodeo) My thanks to Dr. William Jackson and his staff for making my visit so beneficial and memorable.

I've been going for years and Dr. Robert Haws has even opened his office at night to take care of a…read moremajor eye problem I had. Every time I go it's easy, fast, and the staff is always nice to me. Mistakes happen, I've never experienced one before, but 1 star reviews? That's sad....

I have been patiently waiting for my prescription eyewear since September. I have been without my…read moreeye glasses since then. I came in late august for an adjustment of my glasses that I purchased from them a year ago. During the adjustment, the technician broke them. She reordered a pair. It has been since September, 3 months with no glasses. Everytime I call they tell me they're in back order. That it's out of their hands. I have been without glasses since September and no one has given me an option to choose another Lens. I can't drive in the dark because of not having glasses. The service has been unacceptable. I plan on reporting this to better bureau business. 3 months with no eye wear is unacceptable

I called to duplicate and order a previously made order in August. I was told it would not be a…read moreproblem, they closed at 8 pm, (as I needed them for a job the very next morning and realized I'd run out). The girl in Print was very nice and said they were out of business card stock (I was ordering business cards). I said I would take plain paper since it was a rush. She said be there before 8, (closing time). I called back asking if I could pay over the phone Incase I wasn't the one picking them up. (I am hosting a large event and a lot of moving parts). She then said no, unfortunately they do not take CC over the phone and repeated they closed at 8, and I needed to pay prior to get my order tonight. I leave dinner with my Corporate Bosses in town to make sure I do not keep the employees late... I get to OD at 7:15 and am told "oh sorry, we close at 8 and cannot do your prints. We still have to clean up." But I'm FORTY FIVE minutes early. Her response is "well we have to still clean up." Ok, but maybe one of my multiple phone calls, you could have said you shut your machines down early. You have inconvenient me now, while I was changing my night to convenience you and your employee by being 45 minutes early! I am very disappointed in the customer service and unfortunately will not let my company utilize this Office Depot in the future. I have never had this type of customer service before from Office Depot. To top it off... she called at nearly 8 pm asking if I would be placing an order online to pick up tomorrow. No! For regular paper, I will print them on my own for free, thank you! Just close at 715 if you are not willing to accommodate a few sheets of paper 45 minutes before you close!

I just ran in for a few items, and was greeted as I walked in, then offered help. I told him what…read moreI was looking for and was immediately taken to where the items were. He pointed out the options to help me make my choice, then showed me where to find the other item on my list. It is so refreshing to go into a store where they actually care about helping their customers. Thanks so much to Robert for his help! The cashier was very nice as well when I checked out.

Just went in grabbed some things I needed ace the worker was amazing and helped me out. I really…read moreappreciate you today. Thanks for making my day. ;)

I would like to thank Tray for his friendly and professional service. He recommended a new batterie…read moreand had it installed in no time at all! Really helped me out and made my Monday!! Thank you for having such professional staff.

I called 11/14/2024 at 836 AM, my understanding is that your office was open. The woman who…read moreanswered informed me that they could not take an appointment because her computer was starting. As a former manager, my employees were expected to be ready to work at open. I chalked it up to technical issues and left a callback number for her to call once the computer was online. After waiting 45 minutes I called back, and was immediately put on hold. Okay no problem, things get busy. Then another woman picked up the phone and once i explained my experience so far, she basically had an "oh well" attitude, was cutting me off, and not listening to the answers to the questions she gave me. Distracted? Doesn't care? Too busy? I don't know, but what I do know is that the whole experience left me feeling like not only does your office not care enough to make it easy for new patients to book an appointment, they also blatantly don't care once their behavior and treatment of patients is pointed out to them. I politely declined the appointment and explained that we had gotten off on the wrong foot with the computer thing, and that I was getting the impression that the employee was not happy I called, and more annoyed or frustrated that I called for an appointment. I informed the woman of this, and her response sealed the deal. There was no "Would you like to speak to my manager?" nor any apology, resolution, or anything aside from, "Hmm, well ok!" This is bad business guys, I hope someone in charge reads this.

I been coming here for years. It's very beautiful inside this facility. Dr. Jackson is extremely…read morecaring and informative. I will keep coming back.

Very helpful staff. The store is clean and neat. Sometimes out gets really busy and you have to…read morewait for a while.

I recently bought a Citizen Tsuyosa automatic watch at Daniel's and absolutely love it. It has been…read moreadded to my collection of eight other watches. Today, November 15 2025, I visited Daniel's again and purchased a nice golden bracelet with cubic zirconia stones. It compliments my gold Citizen Tsuyosa watch with a green dial very nicely. I highly recommend you visit Daniel's for jewelry purchases of your own. They have a wonderful selection of watches, rings, necklaces and other items. I look forward to visiting Daniel's and you should stop by to take advantage of their Black Friday sale prices.

They made a simple battery replacement into a 3 day ordeal, after about an hour in store, they had…read moreto take it to Pearland store to get the battery replaced by someone else. I Received the watch in a zip loc baggie, the pin for the band was missing, they didnt have the courtesy to set the watch digital time. I will never recomment this store to anyone .