I had a great experience at this Visionworks. I had brain surgery five days ago, and I could not…read moresee a contact lens after putting them on yesterday morning. The optometrist whisked me in and saw no contact in that eye. It sure gave me peace of mind.

eyeglasses were purchased here and after going in today to have them adjusted the person said she…read morewould not touch them and to go to LensCrafters!!!! after spending lots of money there over the years we will not be going there again. word of mouth is the best advertising; trust us we will be telling everyone we know about this experience. no one wore name tags so we could not get this rude perso's information.

I bought some frameless glasses. They were great until I scratched them up. I remembered that I had…read moreseen a scratch warranty in the paperwork. Nicole ordered my replacement lenses. They arrived and I went in to have them installed. I suspected that it might be tough to make them perfect. I was wrong. Nicole came and got my glasses and took them to the back for 15 minutes. She returned a perfect pair of glasses to me; just like brand new. Thanks so much, Franklin Family Eye Care. You've earned my business with great products and stellar service!

Dr. Franklin and his staff are top-notch! My family had three different appointments yesterday…read morespread over 2 hours and they worked us in so that we could get done sooner. Dr. Franklin took plenty of time to speak to each of us about our current issues with our eyes and his staff all were so courteous and prompt in taking care of all our needs! We have been using his office since moving to TN in 2018 and would not go anywhere else!

Being a VA patient getting an appointment is hard and getting one at the other location in…read moreMurfreesboro is even harder.

My Father had implants in both eyes.great care was taken. Highly recommended…read more Easy to deal with.

Dr Scoggins and his staff are ALWAYS courteous, and provide excellent care for my family and I! Dr…read moreScoggins is attentive to what may be going on with my eyes, answers any questions I have, and ensures my vision is as close to, if not perfect with the help of corrective lenses before I leave. I highly recommend Mt Juliet Eye Clinic!

Today myself and two children were seen here. Not only was the receptionist super helpful but the…read moredr was even better. So kind and attentive. We have found our new eye family eye doctor!

You go to the Walmart VIsion Center, which purports to be an independent business of the store…read moreitself, and you expect getting what you want with no frills, at a reasonable price. You get just that at this Optometrist. However, I do have a couple of complaints. First, the new computer system just slowed everything down. Second, the doctor and the assistant were easily distracted, and were not very engaging. When the assistant took a call while she was doing the preliminary exam, and did not keep it as brief as possible, that was annoying. Dr. Davis had a habit of saying nothing unless it had to do with the examination, which left a lot of awkward silences. Finally, the Doctor had bad breath. That might not seem like much, but he had to get close to my face several times, and that was unpleasant. Even so, a cheap prescription is just that. I can take it where I want and get glasses wherever I need. No harm in the place, it's just not very pleasant.

I have always had great service here. Dr. Smyth is kind, bubbly, and knowledgeable. She does not…read morerush you and always lets me get any concerns I may have out. The front desk women are also very kind. When I order contacts it's always a very smooth process and they come to my house very quickly after I order them. They are a great eye doctor. I would definitely recommend them if you're needing a new place.

Quality of LENS! They messed up my multifocals twice. And my husbands multifocals were made into…read moretwo separate glasses! They got them wrong about 4 times! Frames were great but lenses sucked! Never going back there EVER!

Great! Now on May 6th 2024 we received a letter from OPMT letting us know that 24, 996 peoples…read morepersonal and medical information has been taken, by cyber criminals, seems opmt did not have the security in place to protect our privacy. It reads to keep an eye on our banking, credit report. Really? ever going to this place was such a huge mistake! Beware folks! Our information was stolen in March and we get notified today.

Positives: - Clean facility, very thorough exam, friendly…read morestaff, lenses ordered are very good. Negatives: - None of the staff introduced themselves except the doctor. Not very professional. Had to ask each one's name to know who I was dealing with. - Ordered 2 pair of lenses and was told they would be in in 7-10 days. Received text and email they were in. Drove in to pick them up and told only one pair was in. Very weak apology blaming it on the automated system that sends out notice for each item. - After four weeks second pair finally came in. Had to be sent to another lab due to a "quality control" issue. - When I asked for some sort of compensation for the inconvenience of waiting so long and making an extra trip in, the answer was, sorry, can't do that. I spent over $600 for two pair of lenses only, mounted in my old frames. I feel they were over priced. I believe when customer service falls short the customer should be compensated in some manner. I will not be returning to OPMT (Optometric Physicians of Middle Tennessee) Lebanon, TN branch.