The exam folks were awesome. Pleasant, helpful, thorough. Checking out was like buying a car. Staff…read moreperson was a per diem, not trained on new processes? Picking up the glasses I was shocked at how poor the service was. Staff person handed me a card to read with new glasses on. That's it. No offer to adjust them, no mirror to look at them, (eye roll when asked for one), didn't even offer to clean the lenses. All firsts for me and I'm almost 60 years old, wearing glasses all my life. Disappointing.

Every time I walk into this place, I could pack a lunch, the wait time is so long. The last time I…read morewent, They had 2 lines but the person waiting on me kept doing catch up work while I stood there! The other line kept moving with no thought at all to alternating the lines. 3 people that came in after me were waited on first until I finally had to speak up. Now I'm "difficult" even though I was polite the whole time.

Very disappointed. I've gone here for years and usually get my glasses in the spot but this time I…read morehad a wait. Ordered my new set on Saturday and was told I'd have to wait a will but luckily they were ready in four days. The issue is that when I went in for pick up, I tried them in for fit but didn't take a good enough look at them. The lenses were very dirty as if cleaning solution wasn't properly cleaned off plus there is etching or letters on my lenses.

Hello, I have been…read morea customer of Lens Crafters for many years. This past year of service has not been the best, but nevertheless I tried to remain a loyal customer. After dealing with a Dr. Bee last year I nearly wrote Lens Crafters off due to his obvious drug addiction wherein his eyes were extremely dialted, he was grinding his teeth, and lacked control. I decided to give you all another chance recently. I had an appointment for myself and 2 children 06/05/15 in which everything went well but 06/18/15 is another story. When it came time for the pick up of our glasses mine were ready but my childrens were held up in transit, fine, Its understandable. What isn't understandable or appropriate is the 44 minutes we sat without anyone assisting us or answering our questions. We had a 12pm appointment in which that was fine, but we didn't leave until 1:42. The problem occured when it was time to pick out glasses for my husband. The optician was helping us and then passed us off to someone who was unlicensed which in turn made for an extremely long wait. The optician, after we sat for 23 minutes left and went outside the store and carried on a personal conversation with a passer by. When continually asked how much longer in which the young lady had no answer. The only thing she said she was able to do was stand there. We were not allowed to pay for our glasses we picked and she couldnt dispense my childs glasses, after we reached 40 minutes of sitting we advised the woman outside the store that we were canceling our order and wanted to pick up my childs order. She was very nonchalant and could care less. At no time did any of the 3 individuals stop and say "i will be right with you', "sorry for the wait", can I help you?', would you like to come back? " NOTHING. I have purchased many items from that particualr store but I have vowed to never step foot in there again. Was it not enough that there was a drug addicted doctor on premise treating patients??? The lack of courtesy, professionalism, and customer service in that store is horrible. I hope this letter finds its way to someone who can help that store because from here on out I and my family and friends will not be patronizing that store again. I have also yelped this same concern.

I had an appointment for 4:00 to have eye exam. They call and cancelled after I had taken off that…read moreday. The reason was there was never an appointment for the time I scheduled even though I received two texts confirming. I contacting to inquire and complain but no one responded. This is terrible. I don't recommend them. They apparently don't know how to keep appointments. I'm looking for another company now for me, my wife and daughter.

Myself and family have been going Visionworks for about 5 years now and they are absolutely…read morewonderful. From online scheduling of eye exams, thorough examinations, and right lens and frames, they were top notch! Add in very reasonable prices and they do not play games with hidden fees like those other places. Special thanks to Adam, who I believe is the store manager of the Millville, NJ location. Absolutely the BEST customer service along with a good personality and sense of humor. Gave my wife and son great advice on lens type, pros and cons, and honest feedback. Not to mention, tightened up my frames and advised me on how to contact Ray Ban for new frame screws...THANKS! This service and quality of frames and glasses make us return customers and will be seeing them soon for my own exam and new specs. We couldn't have asked for better seamless service than what we received at the Millville, NJ. TOP NOTCH! A big thank you again!

On a recent visit home, we popped in to Boscov's and I was so happy to see that nothing had really…read morechanged. Its still a great place to get clothing and shoes for the family and small item house decor- much like Kohl's. I noticed a few negative reviews regarding purchase for furniture from here. IDK what would possess someone to purchase full sized furniture from here- its not a furniture store and there are ample alternatives nearby for all economic ranges. Thats just laziness or stupidity. In the realm of clothing, you can get pretty much everything you need- even formal wear, baby clothes, undergarments and really nice shoes. Absolutely love Boscov's and wish we had one in the part of the country where I currently live. People should appreciate what they have. If they lost it, they'd realize what had. I remember when Vineland/Millville didn't have a Boscov's and we had to drive all the way to Depfort to shop. APPRECIATE what you have before you lose it. They have a good selection, nice sales and generally good service.

gift selection excellent. great store all around and shop all year long. friendly employees,…read moreexcellent sales.

Everyone was very nice and professional. Dr. Starr was very thorough. Had an appointment in January…read morethey contacted me with a cancellation. In December. That was so awesome and helpful to me. I would recommend this establishment

I went to Dr. Starr for the first time recently and was completely satisfied. He was very…read moreknowledgeable and took his time explaining everything. Choosing glasses was fast and easy and the glasses came faster than I expected. I will definitely be going back.

They need a new manager she is absolutely horrible, She is rude, unprofessional, disrespectful,…read morenow I see why the three people that were working on the eyeglass side left because of that manager. What could improve new manager if I can give that place a zero I would the eye doctor side everybody over there is beautiful even the people that work on the eyeglasses place is beautiful it's just the manager in general

Front staff is friendly. I've called a few times for information and they've been super helpful…read more The physician is super nice and they take good care of you. They have a huge selection of eye wear and the techs are very helpful based on your budget. I highly recommend this practice.