I had a really bad experience here, the people were nice but they took so long to get through my…read morefather and I's appointments. They finished my father's after an hour and a half and then finally started mine. My exam was never finished because my dad had an appointment to go to that day and was already running late. We called them and said we would try to come back another day but i had to go back to college. They never finished my appointment, but when we had to call to see if I could go to a different place at college to get a faster appointment, they told me they had finished it. I'm not stupid i clearly remember the doctor telling me to take a break since my eyes were hurting because of how long I was in the room. So they said they finished it and sent my family a random prescription. I haven't been able to get new glasses or contacts for the past two years because apparently I already had an appointment even though I didn't have one. It's absolutely ridiculous and this place totally cheated me and my family. We thought it was gonna be a nice family place and yes the people were really nice but the fact is it's just a place that needs business so badly that even if they don't finish an appointment they give you a random prescription. So disappointed, and it's sad that because of this I've been walking around with broken glasses that I have to glue back together. We were new to town and picked a place we thought was nice only to get cheated and it was an absolute waste of almost 5 hours.

No optometrist I've ever been to has been as welcoming and thorough as Dr. Papernick and his staff…read more I've felt instantly at home there since Day One. It is easy to schedule an appointment and the staff is very professional upon arrival. I've always received thorough explanations of the procedures and decisions he is making. You will also find a wonderful selection of frames and accessories there. There is no one I'd rather trust my vision to than Dr. Papernick.

My son found Optical 101 when he was attending WVU, told us about his exceptional experience and…read moreour entire family now calls Optical 101 home for all our eye care, and we travel some distance! They're the best!

Optical 101 is so great. The staff is all incredibly friendly and they're very comprehensive. They…read moredo color blindness and depth perception tests and are very thorough. Incredible service!

Eye doctor was very nice easy to talk to. Fast service, knowledgeable, Very nice frames and…read moreaffordable.

I hate coming here because they always want me to have eye drops when I don't want eye dropsread more

wish I could leave no stars went in tonight because my daughters glasses needed fixed and they are…read morerude the people at front desk have no manors or respect refused to work on her glasses even though we have paid for insurance to protect them and continue on to tell us thy no longer take our insurance and to leave like we paid for insurance on those glasses! we have been going there since Dr Brigid opened 10plus years ago and when they merged with new company they wet down hill continued to go because we love Dr brownfield and Dr Christian but staff is rue and nasty

Back when this place was the EyeGlass Shoppe, it was great. Since MyEyeDr has acquired the place,…read moreit has gone so far downhill that I would rather mail order. The people working the desk are rude and annoyed that you came in. The glasses have more than doubled in price, and it doesn't feel like a personal experience anymore like it used to. So sad.

My husband and I were in the area on vacation, and he managed to step on his glasses, breaking them…read morecompletely. We called the store in the morning, got an appointment for an hour and a half later. When we went in, we were on a tight schedule, because we had reservations back at our hotel for an activity we had already pre-paid. So, we asked them if we could be out of there in an hour. They said they would sure try, and they did! They were very professional, they didn't try any of the annoying upselling you sometimes get at eyeglass stores, and they had the glasses ready for pick up the following morning. The staff were very friendly and helpful, I can't recommend them enough.

We went in because my daughter ran over her glasses with the mower and we needed to replace them…read moreright away. It was time for her exam anyway so I scheduled an appointment. They allowed us to go through the entire exam, with us telling them several times that we only came there because of the one hour glasses, and then told us that they no longer do 1 hour! There was no mention on the website when we made the appointment. They said nothing when we got there. We waited over 20 minutes past my daughter's appointment time. They did her glasses exam but not her contact exam so they had to take her back to do that. During this time we had mentioned several times to different people that we were there to get glasses that day because my daughter had run over hers with the lawn mower. Then they had her pick out frames. It wasn't until we were discussing which type of lens to purchase that they finally told us that they no longer do 1 hour and it would take a week to get her glasses. We told them that after that treatment we would not be buying glasses there and we took her rx elsewhere. I feel lied to. I could have been informed of the change in policy when making the appointment, when checking in, when speaking to any of the employees, or even by a sign in the window. This was certainly not the first bad experience we had there but it will be the last. I will never step foot in that place again.

I did a consult while traveling and spoke with the DR regarding some eye issues my son and I were…read morehaving. Dr Jonathan was super informative and helpful and I have a much better understanding of our eye issues and treatment !

This is the fast place to get glasses if you won't fast and cheap service come here. No extra…read morefrills. You can just go in and get a prescription and they help you find a pair of glasses that don't take weeks to make. If you just want glasses fast this is the place.

The doctor was incredibly rude. Didn't listen to any of my thoughts or opinions about what I wanted…read morefor my glasses, also made a rude comment about my profession not paying a lot of money. I took my prescription to another doctor, and they said it wasn't even close to what I really needed.

Billing department is a scam. They gave me an itemized receipt that does not add up. Avoid this…read moreplace.

From the owner: Ives Eyecare Center is a full scope, medically oriented, family owned private practice serving…read moreWestmoreland county for 75 years. We are three generations of Optometrists with a passion for preventative Eyecare. We treat and monitor all major medical eye conditions including Diabetic Retinopathy, Glaucoma, Macular Degeneration, Dry Eye Disease, strabismus, amblyopia and many other chronic eye conditions.