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Walmart Vision & Glasses

4.5 (2 reviews)
Closed 9:00 am - 8:00 pm

Services - Walmart Vision & Glasses

Eyewear fitting

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Eye Central

Eye Central

2.0
(8 reviews)
2.3 mi

This has to be the most incompetent office I've ever been to in my life. Worse customer service…read moreI've ever had and they lack empathy. Do not go here

I scheduled appts for my husband and daughter to get exams and all went well. My daughter who was…read moreinsured completed the full process and received her glasses. My husband who was a cash pay patient, decided to wait until our budget allowed for full payment of the frames he wanted. A few months pass and we end up finding another vendor within our budget to get the pair he wanted. All we needed to provide was the prescription from his last exam. I call Eye Central and request it and am told I need to send an email request, I comply and return the information to the new vendor. The new vendor shares the exam is incomplete missing the PD measurements. Husband calls Eye Central and is told there is an additional fee for this because he didn't purchase any glasses from them. Annoyed because we already paid for an exam, I call later that week and am told there is zero fee for said missing information. I'm told we could just walk in for this so we plan the trip from Haughton into our schedule. By this time my daughter has broken her glasses and is no longer insured either. We decide to request her prescription as well so we can just order both from the new vendor. My husband goes to pick up the prescriptions and do this final part of the exam. He's denied without first paying an additional fee and is given another incomplete prescription. My daughter who did receive glasses there was also given a incomplete prescription too. As the customers, I'm failing to understand how the fee was paid but yet more needs to be paid for what we already paid for in the first place? Secondly, my daughter who did "purchase" glasses from them is still missing the same information? Your policies are inconsistent and have been a waste of my time. If this is what's being displayed to the public I can only imagine what a dumpster fire is happening internally.

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Willis-Knighton Health System

Willis-Knighton Health System

2.1
(8 reviews)
1.6 mi

Everything went well, I was taken seriously and they saved my life. After being dismissed by…read more"specialists" in Texarkana I nearly died, Willis Knighton took action quite quickly.

GO TO HIGHLAND OR CHRITUS. DO NOT WASTE YOUR TIME!!! If I could give this place negative stars I…read morewould. Worst medical care my spouse and I have ever received. The lead ER Doctor is heartless and extremely rude to everyone, including the staff. I even asked a nurse, "is he always that rude?" And answered with a resounding "YES" and other medical staff have confirmed that he is extremely unprofessional and his bedside manner is TRASH. And this man LEADS the whole department of the ER. His name is Dr. Jacobsen. I hope if this man gets sick that no one treats him as poorly as he treats his patients. I have been to this hospital a few times. We thought "surely they cant be this terrible everytime we have an emergency" But I was completely wrong. Once I had a kidney stone and horrible pain with a migraine, and they sent me away saying it was GI issues and "just a headache". Once, I've been up there with a completely torn ACL, they called it a sprain, wrapped it and sent me home. Another time, my spouse was sent from urgent care to the ER and they said it was "just anxiety" when she ended up needing emergent care from a different hospital. She was insulted by the doctor about her mental health and it brought her to tears. We both have rare diseases that require heavy monitoring. The Willis knighton system knows nothing about rare diseases, so if you have one, again, do not go to this place. They won't do anything for you. They seem like their medical care is 20 years behind all other surrounding hospitals. The nurses and imaging staff are the only people who are nice, but they can only do what the doctors say. So in the end you get subpar medical care in the emergency room. There are good primary care doctors and specialists in the Willis knighton system, but god forbid my family have an emergency we will not be going here. And for some if could be the difference between life and death. Take care of your family, go to another hospital

Walmart Vision & Glasses - opticians - Updated July 2026

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