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    Walmart Vision & Glasses

    1.0 (1 review)
    Closed 12:00 pm - 5:00 PM

    Services - Walmart Vision & Glasses

    Eyewear fitting

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    3 years ago

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    SVS Vision - I love my Coach glasses

    SVS Vision

    4.4(19 reviews)
    3.6 mi

    On January 5 I made an online appointment to have an eye exam on February 2 at 3:30. I walked into…read morethe office about 10 minutes before my scheduled time. No one greeted me when I came in although the associates on the floor were with other customers. I stood at the front desk for about 5 minutes and still no one greeted me or said they would be with me soon, so I took a seat. After one of the associates was finished with their customer I approached her and asked what was the check-in procedure. She went to check me in and stated that there was no appointment for me. Another associate stated that the online scheduling was not working so if I made my appointment there that they did not receive it. I made my appointment online and provided proof of an email confirmation. They stated they were unable to see me for the day due to appointments made by phone and asked for me to reschedule to another day. I will not return here because they would not honor the time that I made the appointment for and were not accommodating to have another time for the same day so essentially I wasted my time with this company.

    My dad lost his only pair of glasses and we were frantic to get them replaced. I talked to Alecia…read moreand she took charge by checking that his prescription was still in date, expediting a replacement order and followed up to help us get his glasses replaced in less than a week. Great service, highway recommend

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    SVS Vision - Proof of email confirmation for an appointment time that was not honored.

    Proof of email confirmation for an appointment time that was not honored.

    SVS Vision
    SVS Vision

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    Advanced Family Eyecare of Hampton

    Advanced Family Eyecare of Hampton

    3.0(6 reviews)
    8.8 mi

    I'd choose "0" if that were an option. Three of my children were seen for an eye exam and glasses…read moreon 7/25/23 and should have received the GA State 3300 form to be completed by the optometrist at the time/date of the exam for each of their exams. When requested of the office only 2 days later (7/27/23), the office advised a fee for each child would have been assessed for that simple paper. The office confirmed that the service I was asking for was completed on the date of the exam, charged to me, and billed to the insurance and DID cover the needed paperwork; however, this paperwork was not provided to me (the parent). This was a service they would not be charging otherwise had they provided it on the date of the exam; they advised the burden was on me to state the form was needed at that time. No additional services like further physical exam examination was needed, just a simple checkbox form stating that my children wear glasses and were screened by a physician with the physician's signature. They were able to receive co-payments from me for the exam and material fee, billed both the primary and secondary vision insurances for my children, and I also bought glasses for one of my children there. They were more than compensated for me to receive a form that they would have inevitably given to me for no charge only 2 days earlier. That is ridiculous and poor customer services. Their policy is an excuse to get money. That is terrible business practice and creates unnecessary hardship for people.

    I WAS REALLY EXCITED ABOUT SUPPORTING THIS BLACK DOCTOR (WOOHOO FOR SISTERHOOD!) BUT I WAS VERY…read moreDISAPPOINTED IN HER AND HER PRACTICE. I'd be very careful about coming here for ANYTHING, THEY ARE MONEY HUNGRY AND DO NOT CARE ABOUT THE PATIENT! After completing my eye exam and about 3 trials of contact lenses to find the right fit (to which I had to travel back and forth for), I was finally given a prescription for eyeglasses and contacts. When I tried to order my glasses online, I needed the PD, which should have been on the prescription. While I was there, I decided not to get glasses because they didn't have the style I was looking for. When I called for the PD size, I was told that I had to pay an additional fee just to get the the doctor to size my pupils because they didn't want patients going outside of their office to buy contacts or glasses. CAN YOU BELIEVE THAT? The woman on the phone also said if you have any issues with your glasses, you'll bring them in here to get them sized properly and we can't size your glasses for free. I GET IT, your a business and you need to make money but to overcharge your patients after you inconvenience them three times, they pay the copay, you don't put the needed information on the prescription so that they have to come back to your office and then you tell your patients they have to pay you more money to do your job AGAIN? NO THANKS. IF YOU WANTED TO BE TREATED LIKE A PATIENT AND NOT A BANK, GO TO ANOTHER LOCATION, THIS LOCATION AND THE INDIVIDUALS THAT WORK HERE ARE DISGUSTING.

    Walmart Vision & Glasses - opticians - Updated June 2026

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