My family and I have had great experiences there! Doctors…read moreare so nice and knowledgeable. Staff is friendly. Adriana there is very helpful when helping with glasses and contacts. Need help; ask for her! Overall this is a good place to get eye care! Thank You!

Where do I begin. A few things made this a discouraging visit. So, upon scheduling this appt, I…read moregot a call the next day saying that my appointment would be cancelled if I didn't provide my insurance over the phone. I was taken aback having never experienced this protocol before. Usually, insurance information is taken upon arrival and certainly if there is a protocol to take insurance information before arrival there isn't a threat of my visit being cancelled. #cattlemanagement #noCUSTOMERservice This immediately let me know that this was not a place that put customer service as a priority. I arrived at check-in, was seated and waited on the young lady to come and get my preliminary exams completed. She was distracted by keekeeing with her good girlfriends... I mean this really threw me for a loop. I thought I was being punked... I was sitting up there bare-faced half blind with my blurry vision. She got my glasses in her hand and she chit chatting catching up with her friends... All I could do was say WOW.. shake my head and patiently wait on her to finish her conversation. She wiped down the areas with alcohol that I would place my face on to examine my eyes. She didnt allow the areas to dry down before she instructed me to place my face on the machine. She took me into the other room. The visit went accordingly - doctor came in examined me, discussed implications and options, and concluded my visit. Immediately after I left my face started to burn and blister. I called back on Monday and sent over pictures of my injury. The office manager said that I wasn't injured and that my blisters looked liked pimples. No accountability, no accommodation nothing... This place needs to be shut down or the optometrist needs to find better office managers and technicians. I've been wearing glasses since I was two. Never in my life have I ever experienced a visit like this before. I'm horrified at the way I was treated. The best thing I can say about this visit is that I discovered a new allergy. I'm allergic to direct contact alcohol on face.

Bad service. I called multiple times and no one answered. I had to stop by the check the status of…read moremy glasses I ordered only to see a sign at the door to come back later. It's taken 3 weeks to get my glasses in the days when they can be done in a day or 2. I will only come back to get my prescription and take it to another optometrist.

Doctor and staff are always friendly and helpful! We have been going for the last 5 years for all…read moreour family's vision needs!

Horrible - please stay away - They ordered the wrong glasses…read more- then want us to pay again to order the correct ones - crazy , we will just dispute with our CC company and go somewhere else : they do not care - Guess they would rather lose several customers over a couple of hundred dollars - save yourself the headache

This place is a joke. Called to order contacts on a Tuesday. The following Thursday I still hadn't…read morereceived a phone call stating they were in so I called. I was given the run around by the rude staff and Dr. Choy as to why they weren't ordered yet. Very unprofessional. Staff cussing at you. Staff yelling at you. Staff looking down on. Complete joke. Up until I actually met Dr. Choy, I thought it was her that treated me but it wasn't! I don't even know the doctors name that I saw! This office will be reported to the BBB, the Texas Ophthalmology Board and the insurance. The receptionist also decided to take a personal phone call on her personal cell phone during our chat.

Great service! They were thorough and precise with my exam. Doc took time to explain the results of…read moremy exam. The assistant took great care to ensure my new frames fit my face just right! Def recommend!

Hidden fees. 40$ appt became 120$ with no warning, no explanations beforehand, and no decent…read morepayment plan. It felt dishonest and wrong. Left and going to another eye doctor.

We had a great experience at Visionworks! My husband, son, and I went in for eye exams and to…read morepurchase glasses, and the staff made the process seamless. We worked with two different employees who were both very knowledgeable, kind, and even funny, which made the experience enjoyable. I especially loved their cute selection of cat-eye frames, but the only reason for not giving five stars is because they don't have a huge selection of cat-eye glasses. Otherwise, everything was excellent, and we're very happy with our new glasses!

0 stars. You could improve a helpful staff. The front desk…read moregirl with the busted lip was not helpful at all even on the phone when i made the appointment. The day of the appointment my mother sister and I weren't greeted properly. Not helped with our insurance. I understand it was a Saturday & i also understand that may not be her or the others job 2 ladies job but to help us and be guided would have been great. We all were ready to get glasses and contacts but the setting was uncomfortable and we are not going to let no one get our business like that even when we left we never got a call asking what the issue was. It was simply cause front desk clerks didn't care.

An absolute nightmare to work with. They charged me for a service that never happened and the poor…read morecommunication between receptionists and the eye doctor caused me several issues with ordering my contacts. When I reached out about the issues they were not helpful.

My husband and I have been going to Dr. Gibson for years because he is so careful and really takes…read moretime to be accurate. (We once were in another location and went to a different practice, and we were shocked at the lack of accuracy in comparison to Dr. Gibson.) All of his staff have been excellent. The lady who does the initial testing and the pressure test explains exactly what she is doing, and she is very personable. Klein Eyecare does not use that "puff" machine to test pressure because they invest in new methods that are better and not unpleasant. The experience and accuracy there is excellent.

Unfortunately I'm going to have to give this location a one star. I came in to purchase lens for my…read morenew frames. The cost was a bit outrageous so I decided to only get one pair done. I was sold a loan company in order for me to purchase both pair that day, that has now charged me an extra $100 that was never explained to me. After speaking with the company that I have the loan with I got nowhere. After speaking with the store that I got my frames from I got nowhere. I was told that the loan would be 90 days same as cash so here it is a week later and I go in to pay it off and the balance is $100 more. Yeah, go find somewhere else to purchase your frames. It's a must to understand what you're selling before you sell it. If you can pay for your frames right away go ahead and purchase them do not use the company acima for anything. You will not get someone that speaks English well enough for you to understand, nor will you get anywhere.

Stanton Optical on 249 is closed! I received a text on yesterday that my eyeglasses were ready for…read morepickup and when I went to the location today at noon, the doors were locked and ALL glasses have been removed from the wall displays! There was nothing on the door that directed customers where to call! This is HORRIBLE! I have learned my lesson and will never go to another Stanton Optical EVER! I just want the eyeglasses I paid for!! A Hogans

I have been coming to Vision pro for many years now and I cannot say enough good and praises for…read morethis amazing eye doctor and his wife. It is family owned which you do not see alot of that today. I want to encourage you to come visit and support local family owned businesses. Dr Proske is so very knowledgeable, takes time to listen and very compassionate about his work and patients. I will continue for many years to come because I completely trust him with my eyesight. Thank you Dr Proske for all you do and for the dedication to each patient. I pray abundant blessings on your business Sincerely Terry and Michelle Guy

Wonderful service, quick, and informative. Everything was clean and machines were very well taken…read morecare of. I am looking forward to scheduling my yearly appointments.