You will find very unique frames at this shop. I was visiting and lended up buying my frames here…read morebecause they had a great selection of frames that you don't see everywhere else. I would definitely buy from them again.

Your service and expertise is far ABOVE all the rest. We travel 1.5 hours to utilize your vision…read morecenter bc of your knowledge, kindness, cheerfulness, and great care of my special needs daughters, who love to come. You were gracious to allow my daughter to bring her comfort animal 'Thug' and you spoiled him too! Thank You YALL ARE THE BEST!

Staff was professional and great. Dr. Davis went above and beyond to help me understand my…read moreprescription. The ladies in the optic shop gave me excellent feedback and helped me find the perfect pair for my face.

Ms Pami is the best in customer service. She is a great service leader The selection of eye wear…read moreis great

First let me start off by saying that the staff members/technicians inside were absolutely sweet as…read morepie, but this place is being ran off of the premises of greed, and it is MORE than apparent. There is absolutely no way that it should take 2.5 HOURS to complete a SCHEDULED eye appointment for contact lenses ONLY! The "virtual doctor" set up is terrible! How on Earth is a doctor late to a VIRTUAL evaluation? They are either overbook or understaffed but either way, the wait time was absolutely ridiculous. 100% my last time stepping a foot in ANY America's "Worst" Contacts & Eyeglasses. 1/10 stars and the one star is solely being given because the techs inside had ZERO fault in this situation and were very kind and understanding. Do better.

Dr. Grant is fantastic- but the office staff is an atrocity. I left 4 voicemails to their contact…read morelens line (to order contacts) over a period of 1.5 weeks with no call back. I then called the front desk to leave a message and still received no call back after several days. I sent an email and received no response. I then used their text line and finally received a response several days later. You'll receive an automated message stating they will return your call the next business day, but this simply does not happen. Seems like this is a recurring issue based on other reviews. Extremely frustrating.

Husband ordered glass I called to inquire if they were due to he was tolded they would be in two…read moreweeks. Needless when I called got the recorded message telling me they were helping other clients. Leave a message which we would receive a return call by the end of next business day. Also text message then sent email. After four days of this my husband went to their office. Was asked if anyone called. Really this is uncalled for. Four phone calls text message and email sent with no response. Love the eye doctor but their office employees need to go. Even left a message with the eye glass department with no response. Husband said he is not going back. Would not recommend this practice to anyone.

The BEST optometrist in Columbia,SC bar none. They use the latest eye equipment, have the BEST…read moreprices and truly look out for their patients.

The dr. was very thorough in making sure my new prescription was best suited to me. I had little to…read moreno wait times and staff was kind as well! Also, affordable!!

Update: they give me a refund to my HSA for my exam and retina scan. Although they did ask me to…read moretake down my review. I'm not taking it down entirely because they couldn't explain why their prescription was so different from Lenscrafters. At first, they tried to say LensCrafters doesn't have real eye doctors but I showed him that an OD checked my vision. So, while I'm happy I got a refund, I'm not happy with having no good explanation for the difference.

Worst service ever. After 15 years as a loyal customer they changed management and clearly failed…read more I scheduled an appointment less than 3 weeks ago. Show up today and told that my appointment had been automatically cancelled. No effort made to see me. I won't go back. I won't refer anyone there. SO sad to see a good business go downhill so quickly.

absolutely the best ‼ i've been going to dr.loftis for years…read moreto keep my eyes healthy and their selections for glasses are amazing-- carolyn mitchell@ thehouseofmitchell@me.com

I was absolutely shocked to read some of the other reviews. I have been seeing Dr. Loftis for…read moreyears, and while prices are a little higher than other places, I am happy to pay for a stress free experience. I am not going to invalidate anyone that felt uncomfortable, but Dr. Loftis has also paid me compliments during my exam. Never did it make me feel uncomfortable. I have never found it inappropriate nor was it done in a "creepy" way. He is a lot more personable that most providers, but he also always remembers me and even my husband and children by name. Their office is very nice and the staff is amazing. I would recommend this office to anyone looking for quality services.

Dr. Park & her amazing staff are the best. I've been going with my husband to her over 11 yrs & I…read moresaw her as a patient today. She's referring me for cataracts & I really appreciated her taking the time to give me a preferred list of surgeons. Love the office decor & friendly staff. Thank you for your excellent care I received.

I have been a patient of Dr. Parks for a few years, and aside from the occasional long wait during…read moreappointments, I haven't had any major issues with the practice--until recently. My frames broke, and I brought them in for repair, expecting a turnaround time of a week or two. Instead, the process took over two months. During that time, I contacted the office multiple times and was repeatedly given inaccurate information. On one occasion, I was told that we had spoken at the end of May and that I had agreed to come pick up my glasses--this conversation never occurred. I was then told my glasses would be mailed to me via USPS on a Wednesday and that I would receive them by that Friday. They never arrived. The following Wednesday, I went to the office in person, only to be told the staff member I needed to speak with had stepped out for lunch. After my name was pulled up in the system, the same staff member appeared shortly after. She admitted she had forgotten to send my glasses and offered a $4.00 gift card as compensation for the inconvenience. That gesture felt dismissive and inadequate given the delay of over two months and the lack of honesty throughout the process. I expressed that these experiences made me question whether I would return to the practice at all. I was originally referred to this office, but based on this experience, I would not feel comfortable recommending it to others.

Great service. Fixed a problem with my broken frames and even fixed another pair that I did not…read moreget there for free.

Awesome family oriented eye center. I drive from Columbia to here because they are so good!…read more They even remember what pair of glasses I had from 5 years ago and helped me based on what I had then to pick out a pair today. Very lucky to have people like this in my hometown.