I was a new patient and had to take my dog to the ER the day of my appointment. I called ahead and…read morewas told there was a 15 minute grace period if I was late. Ten minutes later, I called back to explain my dog needed emergency surgery and asked to reschedule. They charged me a $50 cancellation fee anyway. When I asked for some understanding given the situation, I was told "that's our policy." I understand the need for policies, but refusing any flexibility in a genuine emergency shows a complete lack of compassion. I canceled and went with another provider.

I went to the pearl vision center on April 18 in the hopes of getting better glasses than my zenni…read moreglasses . The receptionist was great, very positive and friendly , she was so nice that we set up an appointment for my wife for Jan.2026. The doctor was not as friendly but friendly none the less. The tech I saw to measure and order the glasses was not friendly at all, seemed as she didn't want to be there . She informed me that the glasses would be ready in 2 weeks ( keep in mind the word you focus on "would" not maybe.) so you take them at there word . Right before the 2 weeks I called for an update, was told they do t have the glasses and they would find out why and call me the next week. I didn't receive the call, so I called and was told that the glasses did not pass inspection, and maybe the glasses would be ready by the weekend , I called on 05/08/2026 at my lunch break, no one answered, had to leave a message. They called and left a message on my phone that still no glasses and maybe next week. I tried to call back to speak with her, and after the phone ringing with no answer and going to voicemail, I decided to keep calling until someone answered, after the 3rd try I was able to speak with Jessie and simply asked what is the problem with my order, she said she would have to get a tech to call me back and explain. The tech finally called and stated that the warehouse had shipped the glasses and maybe the would be in on 5/9 or seeing as they are closed on Sunday and Monday it might be next Tues. 5/12. I explained that if there are no glasses by next week, I will need to speak with someone about a refund and take my business elsewhere. She abruptly interrupted me to state there are no refunds. I told her that if I don't have what I ordered, that I will be getting a refund. So in her best customer service voice she told me to "have a nice day" and hung up on me. I believe that this tech is very disrespectful and needs to treat paying customers more respect . I have filed a complaint with Pear Nornan, and will wait one last week as requested before I have a conversation with her manager. Needless to say I will be cancelling my wife's appointment and highly recommend anybody considering this store to think twice. What happened to customer service???

Dr. Bradley is amazing!!! And so is her staff! I scheduled my son to have his eye exam for a new…read moreglasses prescription. We came in and were greeted immediately! We checked in and didn't wait long at all before getting taken back for the work up. The atmosphere was very nice and the office is very clean! We definitely will be back! My husband and I will be coming in for our exams as well!

What sets the experience apart at See Easy is the feel you get in their office. Yes, it's a…read moredoctor's office with all the latest tech and a very attentive and knowledgeable staff. But it's the comfortability you feel in the office that you will notice. Nice people that treat you like friends, helping you get the best out of your eyes. A great selection of frames too. Highly recommend.

We had an outstanding experience at Eye Envy. My husbands nose piece on his Oakley sunglasses broke…read moreand Gia offered to order another one to see if it would fit. His glasses are at least six years old and we weren't sure it would work. In addition, she ordered a newer style in for him just in case the piece didn't work. Bottom line, the nose piece fit his old glasses and he purchased the new style she ordered. Also, because of her great service he purchased a second less expensive pair. Thank you Gia for your patience and outstanding service. Highly recommend Eye Envy!

Eye envy is great. The service is impecable and they have a great selection of high end glasses and…read moresunglasses.

Very pleased with the doctors and staff. They have doctors for routine visits and specialists for…read moreout of the ordinary issues and surgery. Always a very pleasant greeting from Edwin.

Love the history of this practice. I applied for a position on indeed. The manager Nicole messaged…read moreme about setting up an interview and I replied back. But never heard back for about 2 weeks. Then Summer replied to set up a phone call interview, no time frame for the phone interview was scheduled. I gave her my availability for her to pick a day and time she would like to do the phone interview she called me and I missed the call. I immediately called her back and was sent to her voicemail. The next day I messaged her on indeed stating I returned her call and let her a message, no answer for several days. So I came into the office to introduce myself since there was a bit of back and forth and waiting for a reply. I waiting 30 mins before Summer came to speak with me. Now for the interesting part..... I'll tell you. I have never in my life had such an unprofessional interview in my life!!! First of all Summer didn't introduce herself. I was told to come into her office and sit, no eye contact or anything she looked over my resume. And asked about why I left a previous employer and stated I have been to a lot of eye practices, stating that when she sees an applicant that has been to that many offices she assumes that they are a "the problem." I corrected her stating that several of the eye doctors offices were internships from when I was in College for my A.S degree as an Ophthalmic Technician at FSCJ. I informed her that I only worked at 2 Doctors offices and the latest one merged with another practice. Then the interview made a weird turn of her cussing at me and talking about how she does not tolerate drama, and went over the attendance policy. Her words "if you do not have PTO you cannot take off." " I don't tolerate the petty shit. I had taken a long time to get the office to have a certain culture and I'm not going to ruin that on someone like that." She even called her own manager a "bitch" which was super unprofessional. And talked about how her current manager above her doesn't do much and how she has so many responsibilities in her position. Summer also asked me about a former employee I worked with at my former employers office wanting to know why they were terminated and if he's a good employee. Again very unprofessional. And the interview is pertaining to myself not someone else! I felt like I was being scolded by my mother. I have never been cussed out and scolded in an interview or accused to being a job hopper or a problem! I understand every office has an attendance policy and what is not tolerated. But to be scolded and cussed at as if I did something wrong. Yeah no thanks! I've meet many of Coastal visions previous employees that left because of management, and I can see exactly why! Not the kind of place I would want to work at or my friends or family go to.

Fortunately I was able to get in relatively quickly as a new patient. I didn't wait long to be…read moreseen. The doctor's assistant did most of the testing. I saw the doctor shortly after she was done. The doctor is very nice and personable. He was efficient and found my problem right away. Answered all my questions and was interested in what I had to say. Good first time experience. I will be back. I visited a local chain eye office last time; that was a mistake. I should have came here.

What an awesome place! I can most honestly say I have never been in place so friendly and pleasant…read moreas Amelia Eye Associates. Truly a group of special people!

Very professional and thorough My first office visit was…read morevery pleasant. The staff personable, and kind.

Highly recommended!…read more If you are in need of eye care consider a visit with this business. Multiple locations are available in the greater Jacksonville area (see listing at the end of this review) with a branch office at St. Augustine, Florida. This is a brand new branch office setup at this location as of June 2021. All of the equipment appears as cutting edge and the latest technology available for this disciplinary area of medical work. The staff is a marvel of efficiency. The appointment, check-in, and eye examination staff are cheerful, accomodating, experienced and professional. We were lucky to get a supervisor during our office who has experience training other staff members and working a several locations with this business. My turn-around time for a visit? Less than two hours. Here's the breakdown. * About 45-minutes for a series of extensive tests; * About 15-minutes with the surgeon who will cite the diagnoses, recommend care/surgery, and lay out options and costs for care/surgery. Most importantly, he takes the time necessary to answer all questions. * About 20-minutes with the surgery scheduler/coordinator in my case to arrange options, payments, and the execution of legal documents * Miscellaneous time for checkout, the purchase of supplies needed for post-operative care * Two surgeries setup with 30-days of the initial visit. The surgeon during our visit was Dr. Amit Chokshi, a sharp, impressive, clear-minded practitioner and a pleasure with whom to interact. If you need surgery, all work of this nature occurs at the Southpoint Surgery Center, 7051 Southpoint Parkway, Jacksonville, Florida, tel: (904)-854-4854. If you need surgery, you'll need to visit a family doctor or other practitioner to get a pre-op clearance. This business requires this clearance within 30-days of the procedure. You'll leave with a folder full of information. This information is organized and laid out clearly and efficiently. Prices for cataract surgery appear to be in line with those offered by other providers per our inquiries. The official name for this business is: North Florida Surgeons, PA The marketing moniker for this business is "Florida Eye Specialists" The correct address for this particular location is 1886 S. 14th Street, Suite 5, Fernandina Beach, Florida, 32034. Phone:904-564-2020 Fax: 904-346-0712 Web: www.FloridaEyeSpecialists.com Other locations: Mandarin 11945 San Jose Blvd., Suite 102, Jacksonville, FL 32223 Neptune Beach 7560 3rd St. Neptune Beach Florida 32266 Northside 13453 N. Main St., Suite 306, Jacksonville, FL 32218 Ponte Vedra Beach 224 Pontevedra Park Dr., Suite 300, Pontevedra Beach Florida 32082 Riverside 714 Stockton St. Jacksonville, FL 32204 San Marco 1325 San Marcos Blvd., Suite 900 Jacksonville, FL 32207 Southpoint 7051 South Point Parkway, Suite 300, Jacksonville, FL 32216 Southside 11512 Lake Mead Ave., Suite 534 Jacksonville, FL 32256 Saint Augustine 3780 US-1 South Saint Augustine, FL 32086