The owner/worker refused to open a cabinet to let me examine there pipes. He angrily said that I…read morecould see them fine in the locked cabinet so there was no need to examine them more closely. I should point out that he wasn't busy. I was the only customer in the store. I tried to explain that I needed to feel the quality, check features, pick the artwork that I liked, etc. He got even more nasty so I left.

Closed at 8:30am when they said they open at 8amI really enjoy doing business here but they were…read moreclosed when Yelp said they were open. Very frustrating

Fantastic customer service!!…read more The Elf bar I purchased didn't work properly -turned out to be a recall issue; kept smoking after hitting. They replaced it with a Solobar no questions asked... which stopped working half way through and they went ahead and replaced it with another new one. Hands down some of the best customer device. If you'd like peace of mind with your purchase, I'd highly recommend this location.

Yes! Returning customer. Happy customer!! Two thumbs up. Always a good time picking out unique…read moreglass. And if they do not have something I'm looking for they make a point to search and find that what I was looking for. Thank you planet high !!

BEST PLACE IN TOWN!! Great owner, nice guy named Z, they…read morewill hook you up. Clean inside, nice atmosphere and good attitudes!

Great prices super clean and the owner is super nice. He carries quality items. I recommend it!read more

Amazing selection, carry zyns as well which are incredible. All at a good price. Clean shop, nice…read morevibes, one of the nicest smoke shops you will set foot in! Deserving of a 5 star!:)

Great environment, friendly staff, and have everything I was looking for! This shop is must go to…read morewhen it comes to any of my smoking needs. The new location is a plus as well more room to walk around and look for new products.

Thank you for your service ur awesome here I'll be back nice with prices are low...........read more

The owners are very warm and they the best prices around…read more Good choice of cigars as well.

The owner is always so nice and carries just what I need. He always greets me with a smile and I've…read morenow met a good number of his friends that hang out with him so he doesn't get bored. Hats off to Valley Smoke!

John and Hass were super knowledgeable and provided the best customer service. Will definitely…read morecoming back when I'm in town.

Awesome vape shop with a fantastic staff. They have a great selection of devices and juice and…read moreprices are reasonable. It may seem overpriced in relation to buying online but websites charge state-mandated adult signature fees and extra delivery fees so once you compare the final tallies, E-Cig City actually comes out cheaper most of the time (unless I'm putting in a massive online order for free shipping). And of course the convenience of instant gratification, along with E-Cig's super friendly and knowledgeable staff who are always willing to take the time to give recommendations and explain all the options, shopping here is a no-brainer. I also recently bought a new vape pen with JP's guidance, got it home to find it didn't work but realized I wasn't given a receipt. Went back the following day and JP wasn't there but Mike gave me a replacement no questions asked. Great customer service!

I have been to this place a few times to get butane for my wax torch. I have been in during the day…read moremany times and I've only paid maybe $12 or $13 for a can witch is kinda high already(same can is $3 ells where). I went in at night and there was a smaller Indian guy that kept calling me "boss" witch I thought was kinda odd. He got me the same can of butane and told me that it was $20 after I said I was paying with cash. He wasn't even going to put the cash it in the register as if he sold me anything. He was just going to pocket the cash and not give me a receipt!!!! Right there was a red flag. Got my money back and left. Only reason I stop there is because it's a convenient place for me to stop on my way home sometimes. Going to look for a new place to stop if I can. You can get better customer service and also the same thing for allot cheaper ells where.

From the owner: Laid back tobacco store offering cigarettes & smoking accessories such as pipes, water pipes,…read morevaporizers, Vapes, E Juice and hookahs.