We stayed at Walnut Acres Camp Ground this past week. Upon check-in the women behind the counter didn't seem friendly to begin with. When a man in our party tried to clarify who was staying where she accused him of being rude. He was not rude at all, he simply speaks loud and was clear and to the point. Also, we were told we were directly across the street from our other party, we were placed about a block away from each other and the spots across from us were vacant. We had to come back to ask to be moved even after being told of multiple occasions via phone that we were right across the street from one another. After coming home and talking with fellow coworkers and friends about Walnut Acres...many people share the same frustrations!! You know you are not in the wrong when others complain about how rude they were treated by the women behind the desk. Not like a hotel I guess where you expect a friendly WELCOME and a smile. We will not be back to Walnut Acres, the place is nice but we won't pay nor will our friends to be treated so poorly. You can be sure that we will tell all of our friends and family the same!!!
Maybe after you lose enough business will someone than address the "customer service" issue you have. I called and called and called the wk prior to our stay to ensure you were open due to all the flooding. I finally got someone after 6 days of calling and no answering machine to even assure you that you reached the camp ground or stating whether or not you were even open. When I told the women that I have been calling and calling and was sure they were closed or I had the wrong number I didn't get, "Sorry, or anything of the sort, just her being silent on the other end. Now, I am certain after seeing how rude she was to our friends that she was the same women I spoke to on the phone!!!!
We too have heard the horrible stories from friends who knew someone whom the camp site called the cops on for peeing outside. One women was threatened that she will need to register as a sex offender and was kicked off the camp site.
Ridiculous! read more