Excellent customer service and unique furnishings. Recommend a visit to find someone special for…read moreyour home. They also have many unique accessories. We shopped multiple stores then purchased a beautiful kitchen table.

Wonderful sales reps and the delightful owner was there when we visited. The furniture selection…read moreis the best I have seen across Idaho, Washington and Oregon for sure. Well made and beautiful. Much is made from old barn materials. I love reuse!!! You have to see yourself.

We recently moved to Fort Collins from Chicago and wanted to add unique furniture to our home…read more This was so easily accomplished with almost too many options or directions we could take. Purchased an awesome couch and chair...but the prize in our find was a cool and totally unique mirror! Highly recommend this store...and we will be back.

I have so many things I adore from this store! The feather art is my favorite and I have more art…read morepieces also from there. I moved to Florida and am now searching the website to have things mailed!

I absolutely loved the duck selection. They are so cute in their little boots and rain jackets. I…read morehave 8 of them in my bathroom To really set the vibe.

This review is specifically for The Cupboard's knife sharpening service…read more I had several issues with the service: I was told the sharpening would take 48 hours. No one contacted me within that timeframe, so I waited an extra day and called myself. Only then was I told it was finished. The knife came back with a burr on the tip that I had to remove on my own. A sharpening service should inspect their work and handle basic finishing before returning the knife. The knife was damaged, and nothing was mentioned to me. It looks like a mechanical sharpening tool was used, and it left a noticeable gouge in the finish. This is a $250 Benchmade pocket knife that was essentially like new. Overall, I'm very disappointed. The communication was poor, the knife wasn't ready when promised, the finishing work was subpar, and they damaged an expensive knife without acknowledging it. I only noticed the damage when I got home. While the knife still functions, it's extremely frustrating to have your property damaged and not be informed.

This place is just great for gardening and home decor! They have small water fountains, statues and…read moresuch to set up outside in your yard and just all kinds of decorative things for the inside of your home too! They have great Fall and Christmas decorations that are unique and tasteful! It is a joy really to go in here anytime of the year though!

Wow! So many cute things, just a little pricey. This store is a little overwhelming, you need to…read morelook high and low because there are things in every nook and cranny of this store. If you go in with a sense of patience then you'll find something unique and perfect. They have something for everyone.

The moment I walk in the door I feel so happy! Absolutely gorgeous home furnishing, furniture,…read morecraft foods and the best coffee bar. The store is different every time I visit. The staff is incredible and so helpful. Cozy cottage makes my heart happy!

Tried to return a wooden bowl and was told I couldn't because it was an antique and they have a no…read morereturns policy. Lady told me it says so on the receipt. How the hell are you to know that until after the purchase, and you have a receipt?! I spent over $600 in a single visit and planned to buy to more, but not now. Be sure to ask if anything you purchase cannot be returned before you finalize purchase.

Love this store! The service is fantastic (shout out to Jenn for helping me out!) and the clothes…read moreare cute. I have a couple pairs of shoes from here and they are high quality and I can foresee them lasting quite some time.

Everything about this place- the decor, the clothes, the people working there, even the music…read morealways makes me happy! It's a super fun place to hang out while trying stuff on with friends, the staff is always really helpful and sweet, and there's always a wide selection of stuff from basics to fun dresses. I almost never leave without buying at least a little something whether it's jewelry, some art, a card or two, some perfume, a candle, etc. I take all my out of town visitors here and everyone loves it! Go check it out!

This is a great store! While unfortunately I don't currently have any decor needs, I could see…read moremyself definitely coming here for them! They have a great variety to choose from at good prices. The fall/Halloween section is a huge winner with some of the cutest ghost decorations for those who aren't into scary stuff. The store is clean and easy to navigate. The staff were hit or miss, some were friendly and smiled, but others definitely were more rushed and seemed somewhat irritated that you dare be in the same aisle as them.

I went there when they first opened in the morning to shop and needed to use the bathroom. It was…read moreabsolutely filthy! There was poop everywhere! One might understand if it was towards the end of the day. Never going back there again!

This was a real disappointment. I went to this store two Fridays ago to get my sister some unique…read moregifts from a cool looking shop in Old Town (concept was art offerings from 3rd World countries all female artists - cool and creative, like my sister). The young lady who was working there offered help and I thanked her but I l really had an idea what I was looking for. After selecting a few items, I asked if they had shipping and she said they did (she mentioned she would remove the price tags and make it look nice). Both items were fragile (a small vase and a ceramic ramen bowl) and she said she would package and ship the items out as I mentioned that would be perfect as my sister's birthday was the following Tuesday (and she gave me the price of a priority large box for shipping, perfect). She asked if I would like for her to send me the tracking # after it was sent. I said once again that's great and completed my transaction after writing down my sister's name, her address, and my phone number. I was very happy with what I picked for my sister and thought I had made a great choice for her. I never heard anything Friday or Monday and decided to follow up 1st thing Tuesday morning as I imagined my sister would be getting her gifts that day or the following at the latest. I called and left a message first thing Tuesday morning but did not receive a call back after leaving a message. I called back a few hours later and got the young lady on the phone to find out she had not sent it. I told her I would have sent it myself had I known she would not be sending it that day, Friday (I made the purchase around 11 AM). She was very nonchalant about the mistake and agreed to send it out that day with little apology. My sister was out of town when her gifts arrived but she sent me a message and pictures today of the bowl broken and not wrapped how you would expect something that was ceramic with a little weight to it would be packaged. I called again and told her what happened and she said "sorry dude" let me refund you the price of the bowl. I said that would be appreciated and then mentioned I believe she should refund the shipping too since she did not send it on Friday as we agreed. She said that was not their responsibility as that was not agreed upon despite the conversation we had about it getting their on her birthday, the following Tuesday. I reminded her we did have an agreement she would get that out for the Tuesday delivery for my sister's birthday. She then flipped and said she would refund the shipping as well, after having an experience I regret now. The kicker was really how nonchalant the mistakes were treated and how I was kind of shrugged off. Lesson learned.

I am very hesitant about deducting stars on my latest experience with Ten Thousand Villages but I…read moredo want to complain about the service. Just the other day I called to see if they still carried Hydromissions soap. I bought a couple of bars here once. I called to see if they did and all of the response was 'Gee, I dunno. We have soap.' by the lady that picked up the phone. Uh... your store is not that big. Don't you know what merchandise you carry? It says Hydromissions right on the package. Duh. This latest experience doesn't dissuade me not to go back to Ten Thousand Villages but I was mad that the person did not take the initiative to find out if they had the soap I wanted. No eagerness in trying to make a sale. How much does this prompt me to go find Hydromissions soap somewhere else? 'Gee, I don't know.'

Stopped in for a quick peek. Well appointed plant store that specializes in houseplants (rather…read morethan the larger nurseries that do more landscaping). Downstairs they have a terrarium bar- slightly higher prices but good if you are trying to avoid buying multiple large bags of terrarium sand and accessories just to create a quart sized terrarium. They have classes and group events. Would be a sweet place for a date night.

Amazing beautiful little place with a huge variety of thriving plants! Can't wait to come back :)read more

The sign on the front said "furniture" so I went in to look for a desk but they didn't have desks…read moreand it looked like they had as much food for sale as furniture. I only bought a metal pot scrubber and a drink. I went to check out and the cashier asked me if I wanted to join the rewards program to get 15% off the first purchase so I said yes. He tells me to scan the QR code which doesn't work because my phone camera can be finicky with that. He then tells me to send them a text to join the rewards program which I don't know how to do because I only ever text people in my contacts. So he's then doing it for me and by now there's other people waiting because of this rewards program nonsense. When I finally get the text back from them asking me if I want their spam texts I reply no and then all of a sudden I'm no longer eligible for the 15% off.

I started shopping at the Fort Collins store a few months ago and I've been there on numerous…read moreoccasions. I read the previous reviews of poor customer service in the past, and I'm happy to report that is no longer the case. I found the cashiers friendly and they know their job. The store itself is unique with all sorts of fun things to discover from around the world. They have Hungarian paprika! And English Christmas crackers! PG Tips tea! And more.