This was a real disappointment. I went to this store two Fridays ago to get my sister some unique gifts from a cool looking shop in Old Town (concept was art offerings from 3rd World countries all female artists - cool and creative, like my sister). The young lady who was working there offered help and I thanked her but I l really had an idea what I was looking for. After selecting a few items, I asked if they had shipping and she said they did (she mentioned she would remove the price tags and make it look nice). Both items were fragile (a small vase and a ceramic ramen bowl) and she said she would package and ship the items out as I mentioned that would be perfect as my sister's birthday was the following Tuesday (and she gave me the price of a priority large box for shipping, perfect). She asked if I would like for her to send me the tracking # after it was sent. I said once again that's great and completed my transaction after writing down my sister's name, her address, and my phone number. I was very happy with what I picked for my sister and thought I had made a great choice for her. I never heard anything Friday or Monday and decided to follow up 1st thing Tuesday morning as I imagined my sister would be getting her gifts that day or the following at the latest. I called and left a message first thing Tuesday morning but did not receive a call back after leaving a message. I called back a few hours later and got the young lady on the phone to find out she had not sent it. I told her I would have sent it myself had I known she would not be sending it that day, Friday (I made the purchase around 11 AM). She was very nonchalant about the mistake and agreed to send it out that day with little apology. My sister was out of town when her gifts arrived but she sent me a message and pictures today of the bowl broken and not wrapped how you would expect something that was ceramic with a little weight to it would be packaged. I called again and told her what happened and she said "sorry dude" let me refund you the price of the bowl. I said that would be appreciated and then mentioned I believe she should refund the shipping too since she did not send it on Friday as we agreed. She said that was not their responsibility as that was not agreed upon despite the conversation we had about it getting their on her birthday, the following Tuesday. I reminded her we did have an agreement she would get that out for the Tuesday delivery for my sister's birthday. She then flipped and said she would refund the shipping as well, after having an experience I regret now. The kicker was really how nonchalant the mistakes were treated and how I was kind of shrugged off. Lesson learned. read more

Ten Thousand Villages - Broken ceramic bowl after being shipped - Home Decor Near Me - Fort Collins, Colorado

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I am very hesitant about deducting stars on my latest experience with Ten Thousand Villages but I do want to complain about the service. Just the other day I called to see if they still carried Hydromissions soap. I bought a couple of bars here once. I called to see if they did and all of the response was 'Gee, I dunno. We have soap.' by the lady that picked up the phone. Uh... your store is not that big. Don't you know what merchandise you carry? It says Hydromissions right on the package. Duh. This latest experience doesn't dissuade me not to go back to Ten Thousand Villages but I was mad that the person did not take the initiative to find out if they had the soap I wanted. No eagerness in trying to make a sale. How much does this prompt me to go find Hydromissions soap somewhere else? 'Gee, I don't know.' read more

Always a fabulous time to stop into one of these stores! Always nice to have your purchases help others. And so many neat and interesting things to buy or want to buy Staff was very nice and friendly and helpful if needed! read more

Ten Thousand Villages (henceforth 10kV) is a cool concept. I walked into the store, usually I like to be left alone to shop, but this time I gave in to an immediate 5 minute greeting. This consisted of a quick overview of the store. I actually appreciated it. I learned a little something. Everything is handcrafted (majority by women) from developing countries around the world, the artisans are paid upfront, and all the workers at 10kV are volunteers to reduce costs. With that in mind, the prices are very reasonable for such unique crafts for a good cause. I love to travel and love bringing back rare trinkets from around the world that you can't get anywhere else. These handcrafted items are always loaded with personality. 10kV provides this, but with the convenience of being in the same country. My first visit here I restrained myself and only walked away with a nifty bendable bike chain rattlesnake bottle opener. It's as cool as it sounds. If only my wallet could be so lucky next time, because next time, I'll be coming here to check off people from my Christmas list. It's a long list. Friends reading this, don't be surprised if you get a little brown bag with the 10kV logo and a little card (provided by the store) summarizing their mission. read more

I found such treasures here! Great jewelry selection. I LOVE my stackable rings made from old guitar strings. I purchased wall art from Kenya and Peace earrings from Cambodia etc etc. I'll be back! Perfect when hunting for gifts with meaning. read more

This Ten Thousand Villages doesn't have as much of a variety as other Ten Thousand Villages I've been to in California or Illinois, but has similar offerings from certain countries. For example, the newspaper clocks and mirrors from the Philippines were the common items I've seen in other chains. I always like what neat things are offered and the new inventory they might get. Lots of novelty items. Your purchases go to a good cause. Cute little findings are to be found here. read more

Fantastic gifts! I bought my friend some elephant stuff since she collects them. Your purchases go to a very good cause.

I love Ten Thousand Villages and their fair trade mission. This particular location is smaller than some I am familiar with and, thus, lacks some of the offerings, which is a little disappointing. The staff is warm and it's still a favorite stop when I am in Old Town. read more