Excellent customer service and unique furnishings. Recommend a visit to find someone special for…read moreyour home. They also have many unique accessories. We shopped multiple stores then purchased a beautiful kitchen table.

Wonderful sales reps and the delightful owner was there when we visited. The furniture selection…read moreis the best I have seen across Idaho, Washington and Oregon for sure. Well made and beautiful. Much is made from old barn materials. I love reuse!!! You have to see yourself.

We recently moved to Fort Collins from Chicago and wanted to add unique furniture to our home…read more This was so easily accomplished with almost too many options or directions we could take. Purchased an awesome couch and chair...but the prize in our find was a cool and totally unique mirror! Highly recommend this store...and we will be back.

I have so many things I adore from this store! The feather art is my favorite and I have more art…read morepieces also from there. I moved to Florida and am now searching the website to have things mailed!

I absolutely loved the duck selection. They are so cute in their little boots and rain jackets. I…read morehave 8 of them in my bathroom To really set the vibe.

This review is specifically for The Cupboard's knife sharpening service…read more I had several issues with the service: I was told the sharpening would take 48 hours. No one contacted me within that timeframe, so I waited an extra day and called myself. Only then was I told it was finished. The knife came back with a burr on the tip that I had to remove on my own. A sharpening service should inspect their work and handle basic finishing before returning the knife. The knife was damaged, and nothing was mentioned to me. It looks like a mechanical sharpening tool was used, and it left a noticeable gouge in the finish. This is a $250 Benchmade pocket knife that was essentially like new. Overall, I'm very disappointed. The communication was poor, the knife wasn't ready when promised, the finishing work was subpar, and they damaged an expensive knife without acknowledging it. I only noticed the damage when I got home. While the knife still functions, it's extremely frustrating to have your property damaged and not be informed.

This place is just great for gardening and home decor! They have small water fountains, statues and…read moresuch to set up outside in your yard and just all kinds of decorative things for the inside of your home too! They have great Fall and Christmas decorations that are unique and tasteful! It is a joy really to go in here anytime of the year though!

Wow! So many cute things, just a little pricey. This store is a little overwhelming, you need to…read morelook high and low because there are things in every nook and cranny of this store. If you go in with a sense of patience then you'll find something unique and perfect. They have something for everyone.

The moment I walk in the door I feel so happy! Absolutely gorgeous home furnishing, furniture,…read morecraft foods and the best coffee bar. The store is different every time I visit. The staff is incredible and so helpful. Cozy cottage makes my heart happy!

Tried to return a wooden bowl and was told I couldn't because it was an antique and they have a no…read morereturns policy. Lady told me it says so on the receipt. How the hell are you to know that until after the purchase, and you have a receipt?! I spent over $600 in a single visit and planned to buy to more, but not now. Be sure to ask if anything you purchase cannot be returned before you finalize purchase.

Love this store! The service is fantastic (shout out to Jenn for helping me out!) and the clothes…read moreare cute. I have a couple pairs of shoes from here and they are high quality and I can foresee them lasting quite some time.

It was a lovely treat to see a new boutique on College Ave. This shop is everything I want to be as…read morea person. We visit Fort Collins every year for the holidays and when we saw this place I had to go in even though I maxed my budget already for the week. That was until I saw the perfect casual midi length sweater jacket. It was a white/grey/black knit blend and fit perfectly and goes with everything. I immediately purchased it because it was a sign from the universe I had to have it. Overall, the items are all quite affordable. I believe the jacket was around $72. The shop as a whole was crisp and clean with such a lovely selection of tops, jeans, jackets, accessories, and more. We spent some time chatting with the shop employee, who offered up some fun outing ideas for us during our stay. I can't wait to visit again and probably will poke around their online store too until we're back in CO again soon.

This is a great store! While unfortunately I don't currently have any decor needs, I could see…read moremyself definitely coming here for them! They have a great variety to choose from at good prices. The fall/Halloween section is a huge winner with some of the cutest ghost decorations for those who aren't into scary stuff. The store is clean and easy to navigate. The staff were hit or miss, some were friendly and smiled, but others definitely were more rushed and seemed somewhat irritated that you dare be in the same aisle as them.

I went there when they first opened in the morning to shop and needed to use the bathroom. It was…read moreabsolutely filthy! There was poop everywhere! One might understand if it was towards the end of the day. Never going back there again!

This was a real disappointment. I went to this store two Fridays ago to get my sister some unique…read moregifts from a cool looking shop in Old Town (concept was art offerings from 3rd World countries all female artists - cool and creative, like my sister). The young lady who was working there offered help and I thanked her but I l really had an idea what I was looking for. After selecting a few items, I asked if they had shipping and she said they did (she mentioned she would remove the price tags and make it look nice). Both items were fragile (a small vase and a ceramic ramen bowl) and she said she would package and ship the items out as I mentioned that would be perfect as my sister's birthday was the following Tuesday (and she gave me the price of a priority large box for shipping, perfect). She asked if I would like for her to send me the tracking # after it was sent. I said once again that's great and completed my transaction after writing down my sister's name, her address, and my phone number. I was very happy with what I picked for my sister and thought I had made a great choice for her. I never heard anything Friday or Monday and decided to follow up 1st thing Tuesday morning as I imagined my sister would be getting her gifts that day or the following at the latest. I called and left a message first thing Tuesday morning but did not receive a call back after leaving a message. I called back a few hours later and got the young lady on the phone to find out she had not sent it. I told her I would have sent it myself had I known she would not be sending it that day, Friday (I made the purchase around 11 AM). She was very nonchalant about the mistake and agreed to send it out that day with little apology. My sister was out of town when her gifts arrived but she sent me a message and pictures today of the bowl broken and not wrapped how you would expect something that was ceramic with a little weight to it would be packaged. I called again and told her what happened and she said "sorry dude" let me refund you the price of the bowl. I said that would be appreciated and then mentioned I believe she should refund the shipping too since she did not send it on Friday as we agreed. She said that was not their responsibility as that was not agreed upon despite the conversation we had about it getting their on her birthday, the following Tuesday. I reminded her we did have an agreement she would get that out for the Tuesday delivery for my sister's birthday. She then flipped and said she would refund the shipping as well, after having an experience I regret now. The kicker was really how nonchalant the mistakes were treated and how I was kind of shrugged off. Lesson learned.

I am very hesitant about deducting stars on my latest experience with Ten Thousand Villages but I…read moredo want to complain about the service. Just the other day I called to see if they still carried Hydromissions soap. I bought a couple of bars here once. I called to see if they did and all of the response was 'Gee, I dunno. We have soap.' by the lady that picked up the phone. Uh... your store is not that big. Don't you know what merchandise you carry? It says Hydromissions right on the package. Duh. This latest experience doesn't dissuade me not to go back to Ten Thousand Villages but I was mad that the person did not take the initiative to find out if they had the soap I wanted. No eagerness in trying to make a sale. How much does this prompt me to go find Hydromissions soap somewhere else? 'Gee, I don't know.'