I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.

I live close to the store so I shop here all the time. Unfortunately, the cashiers that are nice…read morehere. Don't work here anymore. Adrienne is flat out a liar and then rude as well. I went out of my way to buy six because it said by five get one free then I'm like OK. I just paid for all six and she started arguing with me and I'm like it's basic math 6×5 = 32 dollars tax that's what I got charged so I just flat out said she just tells you what she wants so that you'll go away I'm 56 years old so I don't want some 20 something not doing her job and ripping me off even if it's not my money. I'm actually buying for someone else but nowadays everyone's trying to save money and they don't need lousy cashiers who aren't making more by stealing from the rest of us so pay attention to your receipts and don't trust the cashier when she says you get the discount

Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

Best Hardware Store Anywhere!!! Always helpful and always have whatever you need!!! Lance Sandonread more

This place is great, friendly staff. Shoutout to Mike and the cashier for helping me out.read more

The second I walked in the store there was someone asking if they could help me. (Don't get that…read moreat Home Depot) Walked me to the lighting dept. and showed me the item I had researched on line. (Don't get that a Lowes) Found the spray paint display and they had an amazing assortment or Rust-Oleum paint with the custom 5 - 1 spray head. (You won't find that at Lowes or Home Depot) All in all, I was very impressed with the store and it's peiple. Thank you for great service. . . . . . .

I had to redo my restroom and bought a vanity that was missing screws. I went to Home Depot and no…read moreone was available to help me. I decided that after 10 minutes I'd go to Ace. Once I showed upa gentleman came up to me and greeted me. I explain my situation and showed him the directions. He went to 6 different drawers and matched the parts I needed. He was attentive and friendly. Best experience I've had.

forget home depot and lowes, no one is there to help you or has any knowledge of basic trades. ace…read morehardware has sales people who know the trades, great inventory and items you won't find elsewhere plus their pricing is way better than the big boxes and you can get in and out in minutes without a hassle. i love this store!

Gene and Billy took great care of me, and they always will. Great prices, great customer service. I…read morelove coming here.

Going into Dana Point Hardware is like stepping back in time. The feel of the store and the service…read moreis reminiscent of how hardware stores used to be. Most of what you need and not a lot of junk to wade through. It can't compete with the big box stores but do you really want it to? I want someone who knows what they're talking about and cares enough to help me solve my hardware challenges. DPH does this in spades. The gentleman and the young woman are always helpful and kind.

Great customer service, readily available and knowledgeable employees. Good selection of product…read moreand not overwhelming.

I went to this Ace today for the first time. A very kind and helpful employee by the name of…read moreMichael helped me right away. I got exactly what I was looking for and was out of the store in less than 5 minutes. This was SO appreciated after visiting so many places. I even got local bee pollen at the register. I specifically avoided the big box stores because of having to search for help and sometimes feeling like it's a nuisance to ask for their assistance. I'm so glad I came to this Ace and will definitely be back!

I always come here to get furnace filters for the hard to find sizes, and they don't let me down…read more The people are very nice and always helpful. Also, there is excellent value.

This location is much larger than the Ace near me. I only came for one thing so my visit was short…read more Everyone here was so nice unlike other hardware stores. I need to come back when I have more time. This is a great place.