So this happened today after having their service since 2012…read moreFrom $50.00 a year to $190.00 They could care less. Needless to say, I canceled my service! I have a fireplace & the grill..I don't use 100 gallons a year.. SUPERIOR PROPANE, Ashland, VA Dear Mr. Benton, We hope this message finds you well. We're reaching out regarding the propane tank(s) currently located at your property. First, let us take a moment to thank you for choosing us as your propane provider in the past. We value your trust and hope to have the opportunity to serve you again. It appears that you haven't received a delivery from us in over a year. According to our records, these tank(s) are company-owned. To ensure the continued upkeep of our services and equipment, your annual tank rental fee will be increased starting on 9/25/2025. This charge will be $190, with all other terms and conditions remaining the same.

Like the guy below said, Superior increased the rental fee on my tank sitting in my yard the past…read more12 years from $50 to $190 per year. The same old tank that's been here over a decade. A blatant money grab. Now they've lost another steady customer.

Customer service was absolutely no service at all. She wanted to get me off the phone in a minute…read more But I needed information for my new tenant now so I kept asking questions. After listing a bunch of Wash Gas locations all over Virginia she said I should go to the one on industrial Road which I did immediately . That office does not accept anything to do with customers. Wasted trip. Does Washington Gas care

Continual smell of gas at our meter. Customer service doesn't seem to know anything and gives…read moreattitude. Technicians are rude and can't stop the smell. This is what happens when a company doesn't have to earn business and has a monopoly through the county.

After a long wait, Dexter the technician arrived late into the evening. He was awesome…read more Professional, proficient, and friendly, he answered all of our questions and fixed all of the issues with our leak and system. Washington gas may not be that great overall (and indeed we have not generally been impressed), but Dexter restored our faith in their service and provided incredible support. Thanks, Dexter!

We have Washington Gas in our Virginia and Maryland properties. It's such an awful company. They…read morehave more than doubled the rates over the last year or so. And their customer service is awful, too. The website is trash. I can rarely make it load, no matter which device I try. Alas, we residents don't have that much power over them. We have no choice!

I echo the comments about this company being a scam. They double-billed me for a month of service,…read moreand take no responsibility and won't refund. The contract terms are totally one-sided: the customer has no rights. I want to close my account and they're saying it takes 90 days. Absurd. The savings were negligible -- an average of $4/month over 8 years of service -- no value add. And buying from them didn't even generate more clean energy. The wind and solar farms generate regardless and dump their power into the grid along with coal and nuclear. So I can't say my home ran on clean power. All I can say is a middle man made a markup on some renewal energy certificates which are probably meaningless. And double-billed me and made it really tough to cancel. Stay far away from this scam.

The water /sewer company did not bill me and I was not aware. I had water and my garbage picked up…read moreregularly. I didn't know I wasn't paying - all my bills are direct withdrawal. Now I'm selling my home and they sent me a bill for $2300 for their not billing me for the past 2 years . I called and was told to speak to the city official. They were rude and not helpful. Why is this my fault? Their error and I have to pay this large amount. Not sure if it's even true.

A great resource for all things propane, CO2 for beer brewing. This is off of Chinquapin and Forest…read moreDrive, not far from the Good Will store. Drive around back and you will see the big sign for Roberts Oxygen. The staff is helpful and if you need propane, you get a better deal here than the exchange places. They aren't open on weekends but you will get 1-on-1 service on weekdays.

Bottom Line: A place for propane and propane accessories. And oxygen, CO2, dry ice, etc…read more Let's face it, an oxygen company isn't the most exciting place to Yelp but this retail store definitely deserves a little recognition. I went to Roberts Oxygen to get a true 20 lb. propane tank for my new grill. Unlike most or all big box stores that only fill the tanks to 15 lbs., Roberts Oxygen fills the tanks to their 20 lb. capacity so you can keep on grilling all summer long. In addition to propane and propane accessories, yeah, kinda like that store on King of the Hill, Roberts Oxygen also specializes in other compressed gasses as well as relevant accessories. They also carry dry ice which really puts me in the mood for a Halloween party or shipping some delicious crabs to my friends in SoCal. The few people I interacted with at Roberts Oxygen were prompt, friendly and knowledgeable. Roberts Oxygen is on the back side of a small industrial/business park. When you see Chesapeake Light Craft store, a wooden boat builder, head around back where you will find Robert's Oxygen. There aren't really marked parking spots back there so just park out of the way of the propane/oxygen cage and rollup entrance.

I've been a customer here for over 2 years and have LOVED not only the experiences I have when…read moreshopping here, but also their selection, customer service and knowledge of smoking, BBQ'ing and seasonings!! I even came here to buy my XL BGE over a year ago! But, one thing we definitely do is have a pantry stocked with DP seasonings! I seriously don't know of any other brand of seasoning that is better (across the board of flavors) than DizzyPig! Recently, we attended their DizzyFest, the 2nd one we've ever attended and it was AWESOME! If you get a chance to go - GO!!!! But seriously, if you're seeking amazing BBQ'ing/Smoking help or knowledge and all the equipment needed to smoke meats (or veggies) properly, this is the place!

I happened to stumble on the physical location of Dizzy Pig purely by accident - I saw the name on…read moreGoogle Maps as I was perusing the area for directions to another business! Stopped in after I was done conducting my business in the neighborhood - was not sure if I was going to find a place selling BBQ meats or what. What I did find was a place selling The Green Egg, grilling tools and accessories, wood chips, and all sorts of rubs, spices, and sauces. I'm a sucker for grilling and so found a few kitchen/grilling tools I decided I must have - a new grill spatula, a pair of grill tongs, a Jalapeño corer, and a fruit coring tool. Check Dizzy Pig out if you are in the area - although it has a Manassas address, I think it's closer to Gainesville, VA...