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    Roberts Oxygen

    4.3 (3 reviews)
    Open 7:30 am - 5:00 pm

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    11 years ago

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    Washington Gas

    Washington Gas

    1.2
    (86 reviews)

    Seriously I honestly wish there was a another option for the DMV rather than having to deal with…read morethese fools. My husband like some of the other posters just spent 45 minutes on the phone trying to get service set up for the house we're moving into next week. And after all of that nonsense without a clear explanation he was told he'd have to go to a Washington Gas Office and bring in two forms of ID and a copy of document showing that we are moving into the house. Seriously????? And were the told there was some sort of "flag" with the house we're moving to and didn't have anything to do with us hence why we needed to show that we were moving there. I don't know what it is with the local utilities, there are others who names I won't mention on this review that have these other idiotic processes in places where communication isn't king. Update: I called myself a few hours later prepared to deal with more nonsense. Thankfully, I gave the gentleman my name, the address we were moving to, the date of service to start, and other pertinent data to verify I exist. No problems. In chatting with my husband later he said when he called it sounded like the lady he dealt with didn't know what she was doing and he strongly suspects she put in the wrong address. I'll probably provide another update once we move in to let you know if in fact we have service on our move in date. More to come but still these people haven't impressed me in the least so far. Update #2: Well the service was turned on and connected at the time we moved in so that was a plus (take that Verizon!) No major issues to date, I've heard horror stories on the news about their website and auto so I won't be opting for that. However, my husband is in charge of paying the gas bill but I got the mail first, I just noticed two things 1. my first name on the bill is spelled wrong and 2. I know I gave them my married name that's on file with Social Security and they still have the bill under my maiden name. I called customer service and now I need to send over my marriage certificate and my new drivers license so they can update that. SMH...

    Customer service was absolutely no service at all. She wanted to get me off the phone in a minute…read more But I needed information for my new tenant now so I kept asking questions. After listing a bunch of Wash Gas locations all over Virginia she said I should go to the one on industrial Road which I did immediately . That office does not accept anything to do with customers. Wasted trip. Does Washington Gas care

    Roberts Oxygen - naturalgassuppliers - Updated August 2026

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