The team helps us with the purchase of our home, Valerie our escrow officer was kind and respectfulread more

Valerie and Phyllis are amazing! I had the pleasure of working with them and closing my houses…read more They are very knowledgeable I highly recommend them!

HORRIBLE! if you have a choice, STAY AWAY FROM THEM! Poor…read moreservice, they don't know what they are doing, unprofessional! I would give them NEGATIVE stars if I could! When we went in to sign our documents, she did not explain anything to us, not very professional. it just seemed like they want you to sign, sign, sign, and i don't even know what i'm signing ! I had to ask her every single time i signed something what i am signing for, or else she would just sit there and watch. They told us through the whole process, "don't worry, we will let you know when we will need the money, just wait..." ... they didn't tell us until the day before! Cindy told us that she needed the money on Wednesday by noon on Tuesday at 6pm when we went to sign the closing documents! WTF!!!! She realized that she didn't give us any wiring information... (please be more organized!) do they think we don't have work? do you think we don't have anything to do with our lives? we had to push back our closing date because of them! @#$#@$KS argh! ON top of that...we wired the money to her on Friday...we originally did not plan to because we did not want to pay interest on the weekend. She assured us that we would not be charged for interest over the weekend because we are not closing until monday...and guess WHAT!!! when we got the final statement, we DID get charged for interest over the weekend... @#$#@K$!#$!$ !!!!!!!!!!!!!!!!! HORRIBLE HORRIBLE HORRIBLE !!! NOT a pleasant experience. TERRIBLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TERRIBLE !! TERRIBLE ! TERRIBLE !

What is escrow? What do escrow companies do? So I was in…read morethe process of buying a house. Rowland was definitely not my choice. But since the seller decided to use this one, I had to play the game. Truthfully I didn't know anything they did to me except I signed a few my names as requested. By the time I decide to back out of escrow before 17 day limit, they charged me $ 200 for cancellation fee. In conclusion, what did they do? God knows what kind of fucked up paperwork! So if the deal works, they get paid. If the deal doesn't work, they still get paid! Blood/money suckers!

An employ there is worse one. Her name is Amy Wang. I…read morecouldn't believe she is senior certified officer here. She doesn't care much about your case. She delayed and laughed about when I push her to get it close sooner. I am the one selling the business and choose this escrow. But I ended up paid the lost 655.37$ and cancel the escrow due to her weakness in this job. When asked about the law of escrow, she cannot event answer if I am the seller can cancel the escrow or not. Very sad to have this kind of person work here with very unprofessional skill. They just try to take your money. Don't even believe they will case about your case or your situation. Highly not recommend.

Jennifer Loo helped me with escrow. She was really professional, great about keeping communication…read moreopen and explained everything we needed to get done well. I'd definitely recommend her business for anyone looking.

I was very pleased with Jennifer. She was helpful and knowledgeable with the sale of my father's…read morehome. I would recommend her without hesitation!

Jennifer was very helpful and resourceful from the beginning. She listened very carefully to my…read moreconcerns and gave some great advice. She was not pressuring to sign anything but still provided great insight on home values when I asked her. Really appreciated her service!

We can't thank Anna enough for her support during our recent rental journey. She made everything so…read moreeasy for us and she was very accommodating throughout the process. She exemplifies professionalism and kindness. She's very prompt with her responses and punctual. It's no doubt stressful finding a place and it was a blessing we found her through a listing. Brian was also with us during the last step of the process. He guided and helped us check things over before we did our final walkthrough before turning over the keys to us. We're very happy with the service she provided and without a doubt will be coming back to her when it's time for us to move from being tenants to home owners. We highly recommend Anna and Brian.

Anna was extremely professional and punctual in both selling and buying our home. She was always…read moreavailable to discuss matters at all times, and her advice was crucial in completing both of our real estate transations. Her expertise and experience in the real estate field aided us greatly in the stressful task of selling and buying a home. I would recommend her services to anyone that needs a first rate real estate agent.

I attended one of their real estate investments seminars and it was educational. There were some…read moretechnical things I didn't understand but it opened my eyes on how investors are analyzing properties. Now I feel more confident when it comes real estate and how to better navigate when it comes to choosing properties. Thank you so much can't wait too attend the next seminar.

Visited one of IRN Realty's rental listings in Yorba Linda and had concerns with both the property…read morecondition and communication process. The home had several visible maintenance issues during the showing, including damaged screens, missing/unfinished door hardware, electrical switch issues, missing caulking, and general turnover items that did not appear ready for a new tenant. After the showing, I reached out with a professional list of questions regarding repairs, cleaning, and move-in expectations before submitting sensitive application documents. Unfortunately, I did not receive any response by phone, text, or email during business hours. I also attempted to contact the office directly and did not receive a callback. I understand rentals move quickly and no property is perfect, but communication and professionalism matter especially when prospective tenants are expected to provide personal financial documents and application fees. Hoping management can improve responsiveness and property preparation moving forward.

My wife and I are so thankful that Julie assisted us with buying our first home. Julie was nothing…read moreshort of fantastic in assisting us with the purchase. She really took the time to explain each step of the home buying process to us, and was knowledgeable, friendly, and responsive with any questions we had, which were many. We were worried that buying a home during this time would be stressful and difficult, but thanks to Julie it was an enjoyable and positive experience. Cannot recommend her highly enough!

Unprofessional very slow and just specially Mr Andrew Choi don't waste your time with himread more

I attended the Chino Hills Community Workshop It was informative and a very positive experience…read more Thank you Rhea for inviting me to attend. I really walked out more knowledgeable and added value to clarity in life!

Mcleod and Associates have been my family's go to for all real estate needs. They helped my wife…read moreand I purchase our first home in 2021 and they have checked in on us every so often to see how we were doing. They've always made themselves available to discuss all our home ownership dreams. Someone was always available answer all of our questions and process through options with patience and kindness even before we were preapproved. So when it was time for my family to upgrade our home we knew exactly who we were going to go to. Our case was multi-layered because we wanted to find our new home, but we also had to sell our existing home at the same time. The whole team was amazing from start to finish. From discussing our gameplan, figuring out timelines, listing our home, scheduling private tours, getting preapproved, putting offers in, shopping for loans, and requesting multiple worksheets - their expertise and professionalism was unmatched. (Special mention to Darwin and Marlyne for always making themselves available to answer all our questions and address every concern. And also, to Eileen for her promptness with all the documents). Even when we were hesitant or got worried about the finances, they never pressured us to rush into any decision. We always felt supported and encouraged. My family have been very blessed and fortunate to have successfully close two escrows in the span of 7 days! This is the third transaction that the McLeod team has helped us with. We are very grateful for Mia and everyone on the McCleod team. We are clients for life. But to be honest, at this point we don't just consider them our realtors, they're family now. We highly recommend everyone go to them for all your home ownership needs.

She is very annoyance. She got my phone numbers from one of the Open House that she hosted and…read morerequested to sign in. She constantly texts me to sell my house. I texted back one time asking her "Where would like live if I sell my house?" But at least every month, she texts me again. I don't want to block her numbers yet just so she how annoyance and how unprofessional she will be when knowing that I don't want to sell my house. Get some commonsense lady!

Jenny Wu and I spoke on the phone in which she promised she would get back to my tenants and I in…read morewhich we received no correspondence. Other tenants in my group besides myself also reached out to her, to which they received similar treatment. We were more than qualified for most of the homes being showed, yet she would provide no showings. Jenny Wu only takes selective clientele seriously. If you do not fall into that category, she won't respond and will ignore all follow up calls instead of respectfully responding. If you're looking for a reliable realtor to take your home searching seriously in 2021, don't bother with Jenny Wu.