Had the opportunity to meet the owner. Outstanding guy. Extremely knowledgeable and did his best to call around for a unique part. As far away as Idaho. Was able to salvage from what was on the old truck and make it safe enough to drive home. If I had to be stuck in a small town I would be damn blessed to have a shop like this in the same town. read more

We were very lucky to find Waltons. They were backed up but managed to squeeze us in a couple days after the holiday weekend. The receptionist was always professional even though we called incessantly about the car. They managed to get it fixed soon after the diagnosis and the price seemed reasonable. They also let us store the car at their shop for a while after since we weren't nearby to pick it up any time soon. I really appreciate them taking a look at the car even though they had many cars to look at. read more

I was having idle issues with my 2015 jeep, over 200,000 miles, and had taken it to five previous shops. Each one of those five shops diagnosed a sensor and throttle replacement, one even diagnosed the transmission. The transmission did have issues, but come to find out from Walton's the engine was probably causing the transmission to malfunction. I'll never know because not being a mechanic I went with one of the previous diagnosis and had the transmission repaired to no avail. Waltons got in there found the problem and ordered parts and even came in on a day off to finish repairing it so I could get on the road. Really glad I stopped here . read more

I broke the serpentine belt in my Roadtrek 190 Popular, while driving through Northern California, just outside Alturas. I limped into town and parked in the parking lot of the Probation Department. Since it was after 5:00 p.m. on a Sunday, everything was closed, so we spent the night in that scenic locale. In the morning, I called Walton's and Bill came out within 20 minutes. I had a spare belt, just in case, which turned out to be the wrong belt ( not for A/C), and the spring tensioner was broken. Bill got the correct parts, and fixed these problems with a smile and obvious knowledge. He saved our bacon! Thanks, Bill! read more

I broke down on a long road trip about 50 miles out of town. Guys at Walton's (Bill especially) came to rescue. Amazing service! Very prompt and eager to get me back on the road. They cleared their busy morning knowing that I was on my way out of town. Found me parts to fix up my '93 van and sent me back on the road later that day. I can not send enough praise to the guys and Pam at the shop for taking care of me and at a fair price. read more

We were towed in by AAA. Walton's stayed open late to receive our truck and secured the parts to fix it the next morning. They also gave us a ride to a great motel as there was no taxi service or Uber in town. They also picked us up the next day. Bill and his staff at Walton's Auto Service were so helpful and the service was superior. Our vacation was saved read more

We were towed here late at night from a recommendation from our tow driver Jim. I got up early the next morning and tried to call them but was having trouble with my phone. I was able to tell them we were on vacation and needed the car asap. I walked to the shop and found they were already working on my car and it was almost done. It was fixed and running great in less than an hour. And the charge was very reasonable. Thank you Walton's for saving our vacation read more

I had a 700 mile journey ahead of me when the starter on my 1998 Toyota Tacoma failed on me. I got towed from Cedarville and Walton's cleared their schedule so the tow truck dropped my truck right in front of an empty lift! Walton's had arranged for a part from the local Napa store to boot. They began work immediately and got me on my way in a very short time! Their work and friendliness were second to none. I would recommend they to anyone! read more

Waltons Auto Care by far, is the best place in Alturas Ca to have any work done on your car or truck. Ken Sr and Ken Jr are honest, knowledgable, helpful and are priced right. This review is for the past 10+ years we have taken both autos to have any work done. read more

Great service, nice people. They made room for me, did a great job at a very reasonable price. My first time, but it won't be my last. Thanks Walton's! read more

Thank you! Our truck wouldn't start and we were towed to Waltons late Sunday. Early Monday morning the owner took a quick look and got it started! We were lucky it was an easy fix. He was so helpful. We highly recommend this shop! read more

Will be the last time they will work on anything we have. They charged a ridiculous amount just to come out and work on some tractors AC. Then another ridiculous amount to do the work. After all was said and done I have an $836.00 bill for half a days work and the AC still didn't work! Had to hire someone else to fix it. So really a one star review is to generous! read more

Wonderful service,honest people, always interested in what you need then make very clear diagnostics and pricing. Your car will be fixed RIGHT. Family owned and run many years. Everyone there is most pleasant and helpful. read more

This place is a joke and I would never recommend them to anyone! I Took my car in for a complete tranny flush. However, after they worked on it a few days I was driving my car started smoking and then we noticed the engine mount was loose. It then became undriveable. I didnt trust this place to take my a car back there so i took it to another shop where i was told my car now has completely fried transmission!! How could it be fried when I paid you people to check it out and give a total flush! And to be told everything was fine for it now to be completely fried. Looked up what may cause a transmission to become fried and the main cause is low transmission fluid. I thought that was ironic since that's what I paid this place to do for me. Thanks folks for extra uneeded expense! read more

Car repairs are expensive, unless you do them yourself, but that sometimes back fires and can cost you more money. None of us like to pay a bunch of money to get our car repaired, but that's life sometimes. I have used these guys for 10 plus years and have been very satisfied with their work and ethics. Are they perfect? Of course not! Can they fix everything, no, sometimes certain things are difficult to diagnose. I should know, I am a copier technician so I appreciate the challenge this can be at times. They will certainly go the extra mile though to figure it out. If you want to save money in regards to diagnostic time do some research ahead of time, I know this has saved me money in the past. If you need your car repaired in the Alturas area this is the only place I would go. They are very busy, so you might have to wait to get your car done, but like a restaurant with a full parking lot, there must something about them that make people come! These guys will treat you honestly, and yes, they will charge you for their time, and why not? They are in business to feed their families and pay their employees. They are fair and honest and that can be hard to find these days. read more

I was having an electrical problem in my 1980 Jeep CJ7 while traveling near Alturas. The Jeep wouldn't start so I had it towed to Walton's Auto Care. They were very busy and worked to fit me in as best they could. They took me to a local motel to await the completion of the repairs. So far so good. They put in about 12 hours trying to find out why no power was getting to the fuel pump. They replaced the ECM and took it back out when that didn't help. They did the same with the fuel pump relay. They finally replaced the ignition switch. The owner told me that was the problem. But the mechanic told me that the ignition switch did NOT solve the problem. The mechanic said that he had wiggled things and it began starting again. They charged me $550. I drove it for one day. It quit again and I had to get it towed again. I didn't have it taken back to Walton's. In fact, I fixed it myself by talking over the phone to my own mechanic in Eugene OR. The owner of Walton's refused to refund any of the money paid. The part that was especially irritating was that I provided the wiring diagrams for the Painless wiring harness that had been installed by my mechanic and the service manual for the throttle body injection. They hardly referred to the documentation. I had my mechanic talk to them on the phone a couple of times and he told them to do exactly what he later told me to do to get it running. When I finally fixed it, it took about 20 minutes on the phone with my mechanic for diagnostics and telling me what to do to fix it, less than $10 worth of parts, and less than half an hour to implement the fix. Instead, Walton's had earlier charged me the $550. I had stayed in a motel two nights. And I had to have it towed back into town a day and a half later. Walton's may be great on remove and replace kind of jobs. They really couldn't manage something they considered "custom". Diagnosis of the electrical problem seemed to be out of their league, even with the documentation provided. But they felt perfectly fine charging me a ton of money for having accomplished nothing. I wouldn't take my rig there again. read more