We were traveling through and had been having a little trouble with our battery kicking over on…read morecool mornings. Thought we'd swing by and get a new battery. We waited to take off until Napa was opened. We've had great luck and great service at other locations. Well, we soon discovered not here! When asked if he would assist installing the battery, the answer was an obvious "No" as they don't do that. Hmmm. Other Napas do. We figured he was having a bad day even though it was just starting. With his attitude no way would we spend $200 at his Napa so down the road to another Napa where we did have assistance and bought the battery.

Very friendly,knowledgeable, helpful people. Couldn't ask for a better place to break down. They…read morehad most everything!

Brought in my son's little Outlaw for a minor tether adjustment and this place broke the whole…read moremachine to a none working condition and not knowing what to do or how to fix it. Only they are willing to do is to refund the money that they charge me and call it a day. Now I am taking it back to a different shop to find out how they broke it and spend another fee hundred for repair!

My post office co-worker tried to receive is military discount. The older guy Ricky told him to…read morechill out with that discount stuff. Will never shop here again! God bless our troops!

My experience with junior's auto repair is nothing less than exceptional. The only way that I would…read moretake my car someplace else for repair as if juniors went out of business and I hope that never happens. When I first came to Alturus, I used another shop and had a very poor experience. Was referred to juniors while shopping. He doesn't advertise at all, his business comes by word-of-mouth and needless to say I am thrilled with the work that they have done for me. It's so hard to find a mechanic that you can totally trust, and I found that Junior's Automotive repair.

This company is the best! They took a relatives 1985 pickup in dire need of repairs. Junior, and…read morehis staff, Dave and Jeff, worked on this truck diligently and the truck is running great. The fact they had to answer our calls on a regular basis for updates, since cell service in the area is not that great, I would have giving them 5 stars!! Just a professional group of mechanics, that is a rare find in today's world.

Amazing customer service ! Was traveling through town and I was having charging issues with my…read moretruck. Stop in and talk to John who came outside to test the battery & alternator in the truck . So turns out the alternator was going out , so John check to see if he had the part which he didn't , but he went the extra mile to call around town for me to find the part. Once we located a part at other place he offer to have me come back after I pick up the part to use there garage & tools to change the part to get me back on the road !!! Again amazing customer service & would recommend them over any other place in town . Again thank you John !!

From the owner: Our families grew up in the Basin like so many others and have watched other businesses…read more sadly come and go. We are committed to this community and all it stands for. D&R has been locally owned and operated since 1960, striving to be the best parts source for your Automotive, Industrial and Agriculture needs. Our guests will be served by friendly, knowledgeable people that are dedicated to providing excellent customer service.

This place should Not be allowed to have the trusted Chevron name!…read more Would leave a zero star if I could! Highest prices! No window washing supplies and only a little bit of muddy water. Very unkept. Do not waste your money here. Get gas at the Chevron in Lakeview. $1.35 cheaper per gallon, clean, and well stocked with supplies.

Bad coffee, old food, horrible service. This place need an owner that cares about it. I wish they…read morecared about the customer. The creamer for the coffee is never what it is advertised as. The food is always old especially in the evening the has sat there all day. The customer service is bad the cashier is always on the phone, and when you check out they don't pay attention to you the just continue having their conversation through the head set.

The crew there is the best ever. They went out of there way to help. I don't know anything about…read morecar parts. They found out what was wrong and even recommended a place that would install it. Being a older female I was so impressed. This is the only place for parts for me.

These guys in susanville know what they're doing. Best parts store in town. Always good service.read more

Our batteries died while camping up near Susanville. The staff was extremely nice and took great…read morecare of us. Would stop there again if we needed anything and would highly recommend.

Yesterday I had the unfortunate experience of having a flat tire on my way to an important meeting…read more I had the most fortunate experience with Grant in this store. He was kind courteous and very helpful to me. He was very knowledgeable about his enventory and even my particular vehicle. He definitely made me a future customer because of his customer service expertise. In my opinion, staff members with his level of automotive knowledge and professional Care are rare in this automotive parts sales industry.

I went in last night at around 8:45 like 20 minutes before closing and they helped me with my…read morewindshield wipers the lady at the front was so kind and so helpful I'm definitely coming back wonderful experience

Ayden G. I went to Auto Zone to get my sensors done on my Sequia and Ayden G helped us. He…read moreexplained everything to my fiancé and I (mostly him, lol) about what the codes were and what we needed to get. Thank you for all your help, great job!

Jerry and his co-workers are amazing! I came 300+miles as part of the Santa Rosa Salvation Army EDS…read moreteam to prepare food for the evacuees. My battery died leaving me stuck. Not only did Jerry help me with incredible speed and kindness but also with unexpected generosity. Susanville has a great merchant and community representative here. Bless you, Jerry!

We were very lucky to find Waltons. They were backed up but managed to squeeze us in a couple days…read moreafter the holiday weekend. The receptionist was always professional even though we called incessantly about the car. They managed to get it fixed soon after the diagnosis and the price seemed reasonable. They also let us store the car at their shop for a while after since we weren't nearby to pick it up any time soon. I really appreciate them taking a look at the car even though they had many cars to look at.

Had the opportunity to meet the owner. Outstanding guy. Extremely knowledgeable and did his best to…read morecall around for a unique part. As far away as Idaho. Was able to salvage from what was on the old truck and make it safe enough to drive home. If I had to be stuck in a small town I would be damn blessed to have a shop like this in the same town.