Dr. Humphreys and his staff are amazing and truly caring. They go out of their way to make sure…read morethat you are comfortable whether it is just a regular cleaning or more in depth dental work.

I had my first establishing appointment with Dr. Ramsden yesterday. From the time I walked in the…read moredoor to the time I left, the whole experience was wonderful! The woman at the front desk was so friendly, warm and welcoming. Going to the dentist is usually a pretty anxiety-inducing experience for most, but this team treats you like you are family and is very patient with you. They even offer a comfort menu :) Dr. Ramsden listened carefully to my concerns and then came up with a good treatment plan. A lot of dentists tend to rush you out the door; that didn't happen here, and I appreciate that. I highly recommend Rose Rock Dental!

Dr. Austin is friendly,caring and knowledgeable. His staff makes you feel comfortable and that is…read moresaying a lot because I have a giant fear of dentist. He has never hurt me. He also plays good music while working on your teeth.

I will recommend Dr Austin's office to everyone I know. They are extremely knowledgeable and…read moreprofessional. I had an awesome cleaning done by Laci and the Dr Austin took his time to answer any questions I had. I didn't feel rushed at all despite being the last client of the day. I was told I would need a deep cleaning at a different dentist office and they felt I couldn't trust them due to feeling like they just wanted to perform extras for insurance money. I'm so grateful to have found Dr Austin and feel like I can trust my dentist again. The receptionist is super helpful and I scheduled my child for a cleaning two weeks after my appointment and they were extremely kind, patient and took as many breaks as he needed and did a fantastic job! I'm very pleased to recommend them!

Dr. Leemaster and his staff have been amazing! I always receive a friendly welcome from everyone…read more Prior to my appointment all charges are explained and printed out. When I come in for my appt they always tell me what is owed before I begin so there are no surprises. Overall a great experience!

I've been a patient here since 2016 and have always kept up with my cleanings four times a year…read more For years, the care was great, but since management changed, the quality of service and professionalism have gone downhill. Over the past year or so, I've had repeated billing issues -- told I had a large credit and owed nothing, only to get a bill the next month, then another for the same amount even after calling to fix it. I also had my worst filling experience here, where the cavity got overfilled, changing it's shape, and ended up getting a much more expensive and painful root canal to fix it. Today was the final straw. I had a 4:00 PM cleaning booked months ago and took time off work for it. At 2:06 PM, while in a meeting, I got a text asking me to confirm because someone else wanted my slot. Fourteen minutes later, they canceled my appointment via voicemail and gave it away -- no warning, no call, no mention of any new confirmation policy, not even the courtesy of enough time to check my phone. In nearly ten years, I've never missed an appointment and have rarely replied to reminder texts (I literally only have record of confirming once out of 4x a year for a decade), so this came out of nowhere. When I called, the manager was dismissive and acted like it was normal and acceptable to cancel a pre-scheduled appointment an hour before, which is absurd and awful customer care. People have jobs and responsibilities. Canceling with less than two hours' notice because someone else wanted the time I already committed to shows no respect or care for patients. Even their billing department takes longer than 14 minutes to return a call. I truly love several of the hygienists and have been loyal for years, but the management's lack of compassion, accountability, and basic customer service skills has made it impossible to recommend this office anymore. If you want a cleaning today, they might bump another patient for you... just don't count on keeping your appointment.

When we arrived we were greated as if they were waiting Just for us! the kids area is so clean and…read moremy 3 children all had a good time. they worked well with my son who has a lot of special needs. when it was my time I knew I had some dental issues and I honestly was afraid of judgement. but they didnt at all. they also broke all costs down to me for my dental work and what my insurance would pay and what Id be out of pocket. there was absolutely No pressure either when I told them I wasn't sure if I could manage the out of pocket costs right now. THANK YOU FOR EVERYTHING

A friend had an appointment scheduled for this week for her kiddos , and her son ended up having an…read moreemergency surgery to get his appendix removed and has an appointment to follow up scheduled for the same day. When she tried to reschedule the appointment they wouldn't allow her and told her they wouldn't be able to be seen there at all if she rescheduled the appointment. That is absolutely ridiculous. She hasn't rescheduled the appointment before, she hasn't no showed any appointments, and people have emergencies. Things out of our control do happen. If this is the way the business is run, I can't imagine people wanting to come back. Compassion and understanding is important in healthcare. Not someone I would want in charge of any aspect of my health.

Been going there for over a decade. I am 21 days from 70. Have never had better or more…read moreprofessional Dental Work and only rate one other Dentist Office I have been to as good. Have worked in about 50 cities and towns in 14 States. Virtually pain free.

I'm disheartened that I have to write this review but I take reviews seriously when looking for new…read moreproviders and I hope this will help others assess if this dentist is a good fit for them. I've been a patient at Norman Smile Center for over a decade and initially appreciated the care I received there. I have an AT gene mutation, which increases radiation sensitivity. Until recently Dr. Campbell sympathized with my special situation and that I have to be more careful than her average patient. I need to weigh risk-benefit assessment with everything that involves radiation due to how that can compound and break down my DNA. Although one x ray won't cause cancer, studies have shown it can compound over time in someone with AT mutation and can increase cancer risk in the long run. Therefore assessing benefit and risks is important in my case. Due to my circumstance, Dr. Campbell initially agreed to bitewing x rays every 2 years--aligned with ADA guidelines for low-risk patients like me (no cavities since approx 2015, which were my first ever and were 4 small interproximal cavities due to HG in 2 pregnancies). I appreciated her concern for my health and was grateful for her care. However on my last routine visit, without warning, she told me I had to get bitewings, just one year after my last set, or she'd refuse to see me at that appointment. I was blindsided because my dental history hasn't changed, and forcing annual x rays feels unnecessary and dismissive of my genetic concerns. I have four children and finding a time to visit the dentist isn't an easy thing for me so I had no choice but to agree to the x rays since she gave me an ultimatum that I agree to x rays or leave. I was also surprised when I was told I would need a panoramic x ray at my next visit in 6 months, despite no symptoms or issues justifying it. The ADA says panoramics should only happen when they'll impact care--not on a routine schedule--yet my concerns about both type of x rays were brushed off as I was handed a sheet saying how much radiation is in bananas and going outside. I wasn't as prepared as I should have been since this was sprung on me, but since then I've been made aware of the ALARA principle, a key standard in radiation safety that emphasizes keeping radiation doses as low as possible. Given my genetic condition, and the lack of clear need for a panoramic x ray, I believe following ALARA further supported limiting my exposure to dental radiation only when it's necessary. After years of trust, this sudden inflexibility and push for unneeded procedures (exposing me to extra radiation against my documented health needs) leaves me disappointed and looking forward to moving my care to new dentist who listens instead of issues ultimatums. Avoid this dentist if you value personalized care over rigid policies, because unfortunately something changed and you won't find that here anymore. -Ramona Heitt

My father went there to have Dentures made months ago, It took forever for them to be finished…read morewith about a thousand appointments inbetween. They still don't fit, they want more money and he is wearing his old teeth that are missing a tooth because they are better than his brand new set!!

This is a great place, Dr Kotecki took me in right away did X-rays and told me to come back in a…read morehour and she would pull it, so I came back and she did a great job! I had this tooth ache and couldn't get any appointments anywhere and I was leaving on vacation the next day! I can't say enough good things about this office!! Everyone was so nice and helpful. I just moved here from outta state and I've found my dentist!!!!

I will never have a single bad thing to say about this place. The staff is truly filled with joy,…read moregrace and kindness. They treat you like family and even though I've become a regular, I've also seen them treat brand new patients as family as well. They truly care about their patients. And it doesn't hurt that their new building is as BEAUTIFUL as they are! They've made a move to a new location and they took the time to make the environment truly feel like home.

I have never in my entire life been so humiliated, and treated so badly by people that claim to be…read moreprofessionals. In my opinion the treatment that I received was based solely on my skin color. I was talked to like I was not even human I was told one price but was charged another and mind you I paid out of pocket CASH no insurance no payment plans nothing then for the dentures to not even be made correctly. At the initial consultation I was told that permanent dentures were included in my total pricing but when i went to the appointment that was set for them to be made permanent there was a sudden charge, how ?. So not only am I walking around with "healing dentures " and not the permanent ones I was told came with what I paid I now have to go to another dentist and come out additional money to get permanent dentures. I would never recommend this place to anyone, not even an enemy that's how bad and horrific my experience was with OKC Smiles !

OMG I can not say enough great things about Dr. Hall and his office. If you are looking for a…read moreDentist I would seriously encourage you to give them a try. They made me feel right at home and even though it has been 3 years since I saw a dentist they didn't down grade me or say anything negative. They looked at what needed to be done and WE made a dental plan that was going to work best for me. I will never go anywhere else! THANKS TECUMSEH FAMILY DENTISTRY!

From the owner: Sedation Dentistry, Dental implants, Dentures, General Dentistry for Children and Adults.read more