I have been coming here for as long as I have had glasses, many years. I have even started taking…read moremy son over the past 2-3 years as he needs glasses too. This year I switched providers as I felt my concerns weren't being listed to by Dr. Strongwater anymore. My son decided he wants to stay, so I called in to make an appointment for him. The receptionist was EXTREMELY rude. I have noticed a bit of rudeness over the past few visits, but nothing like this. Safe to say I feel a bit better that I changed providers this year.

Love the doc here! Ty helped me thankfully because I cant make a decision. The other staff members…read moreoffered their opinions as well. Do yourself a favor and give this place a shot!

Intriguing selection, great staff. Frames you won't find elsewhere. I've gotten my last two pairs…read morehere and probably headed for a third.

Ive been going to Dr. Hauck for years. She's detailed, knowledgeable and most of all makes her…read morepatients feel like each appointment is made special for them. I travel an hour to come see her as she is the only eye doc I've been to who has diagnosed my astigmatism is both eyes correctly AND provided the right prescription. Being able to see clearly is well worth the drive.

Came here to just get glasses only for my son. The lady that is working here doesn't speak English…read morewell at all and doesn't seem to know what she's doing. She had to call someone on the phone to help her and she still hasn't gotten it right. Someone had to come from home to help me. So what should have taken 10 minutes took over a hour. How don't they have a person working here that speaks both English and Spanish! Not everyone speaks Spanish! I filed a complaint with corporate and will never go back here again.

The service here is very poor. Rep seem unwilling to help. Sent my 80 year old mother to shop when…read morewe returned said they they were busy with patient.

Only have good things to say about all of the people who worked with me. The Doctor was wonderful &…read morecaring. The people who helped with me finding, fitting and receiving my glasses were the best I've encountered in the many years I've been wearing bifocals. Plus, my 2 pairs of glasses were ready for me in only nine days. Would recommend Pearle Vison for everyone. Thank you to the staff and doctor - I had a wonderful experience working with you.

Horrible people ! I love the doctor but I will never go back again no call back when glasses come…read morein and it takes almost a month to get your glasses

The staff there has a lackadaisical attitude. They seem frustrated and irritated having to wait on…read morea customer.I had to stand for 15 minutes and nobody waited on me.

Americas's Best Contacts & Eyeglasses have been my provider for glasses for over a decade. This…read morelocation can be found in the MacArthur Towne Centre off of MacArthur Road. I would recommend America's Best to anyone looking for glasses or contacts. The entire staff is friendly and professional. The only thing I'm not impressed with is the frame selection.

This was the first exam I've ever had where the Optometrist actually listened, was thorough and…read moretook the time to show me the options for my prescription. Dr. Petruska most definitely set the bar for what an eye exam should be. Buying glasses? The staff here knows the complexity of insurance plans and makes recommendations based on your coverage and not overselling with costly add ons.

Class act. Much much better than America. No upselling and decent frames. They also knew about my…read moreinsurance when I didn't and got everything for free. I strongly recommend MyEyeDr.

In August 2025, I visited the store for a routine eye exam and purchased a new pair of glasses…read more Within just a couple of months, the lenses had become horribly scratched -- despite the fact that I have cared for them exactly as directed, using only running water, a small amount of soap, and the microfiber cloth provided with my purchase. The rapid deterioration of these lenses strongly suggests that an inferior lab is being used in the manufacturing processMy lenses are covered under warranty, so I contacted the Whitehall store to arrange for replacements. I was told the earliest appointment available would be sometime in April -- nearly two months away. This is completely unacceptable. Had I simply walked into the store to order a brand-new pair of glasses, I have no doubt the turnaround time would be approximately 10 days. Why should a warranty customer be penalized with a two-month wait I then contacted LensCrafters' main headquarters, where a representative named Mikka informed me that "whatever comes up on the computer is what it is" and that nothing could be done on their end. That response is dismissive, unhelpful, and frankly insulting to a loyal customer. I have been wearing glasses for over 60 years and have patronized many optical retailers over that time. I have never encountered service this poor -- substandard lens quality combined with a complete unwillingness to make things right in a timely manner.

We have been going to this LensCrafters at the Oxford Valley Mall in Langhorne, Pa. For years and…read morehave never, ever had a bad experience. The staff are Pleasant, knowledgeable and really care about making the process of glasses selection as easy and as comfortable as possible. Shout out to Kevin, our long time rep....he is terrific. But really, they all are great.

Very disappointed with the service. When I called to schedule a new appointment, the receptionist…read morelaughed during the call and came across as arrogant and unprofessional. This is not the way to treat patients. I hope management considers hiring staff who are courteous and respectful.

New Vision Lens Lab came through when I needed last minute glasses!…read more My previous frames broke the night before and I did not have a back up. I am as blind as a bat without them and cannot function. I drove there hoping they could get me a new pair of glasses same day and not only were they able to do that, but they had new glasses with my prescription lenses on my face within 30 minutes! The staff was extremely helpful when helping pick out frames that fit my face. Hands down wonderful service. I'm very thankful for this business and I highly recommend them.

Dr Jake is a good Eye Doctor, had patience with my mother, had a solution for my moms eye problem,…read moreappreciate his expertise

I had an excellent, relaxed, and completely thorough exam. Dr. Kasprenski has all the latest…read morediagnostic equipment and explains everything exceedingly well. I have some ongoing eye problems and know I am now getting the best care possible.

I purchased a screen protector for my Google pixel 7 pro and my fingerprint scanner would not work…read morewith it.l took it back with my receipt But it was 10 days and they would not do anything for me.Lesson learned that was a waste of 26.00 dollars.No returns after 7 days.I will not be using them anymore for anything.

I had an issue with my iPhone and they fixed it on the spot with no issues. The guy that works…read morethere is nice and really knowledgeable. I highly recommend this store and will use them in the future!