1. Warby Parker Willowbrook at Target

    1. Warby Parker Willowbrook at Target

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    Willowbrook, IL

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    Warby Parker Willowbrook at Target

    1.0 (1 review)
    Open 10:00 am - 6:00 pm

    Services - Warby Parker Willowbrook at Target

    Eye exams

    Eyewear fitting

    Retinal imaging

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    Gailmard Eye Center - My son with his first pair of glasses.

    Gailmard Eye Center

    3.7(51 reviews)
    25.8 mi

    I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

    Waited 45 days for scheduled appointment, filled out all the new patient forms even tho I've been…read moreto them in past years, left work early to make the 45 minute drive, only to be told I need to reschedule because I was 12 minutes late after being stopped by a 15 minute train. Apparently I missed the deadline by 2 minutes and there was "nothing they could do". I understand I was 12 minutes late, but you'd think they'd take into account I took a half day and drove nearly an hour after waiting a month and a half for the appointment. I will find somewhere else to make my business.

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    Gailmard Eye Center
    Gailmard Eye Center
    Gailmard Eye Center

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    Crown Point Eye Care

    Crown Point Eye Care

    4.5(8 reviews)
    38.8 mi

    Dr J is amazing and this office is the most professional, friendly, and well trained staff I've…read moreever had the privilege of working with. I have referred many people, and will continue to do so. Probably my favorite eye doctor and center I've ever worked with in 30+ years of wearing eye glasses. Highly recommended!

    After having moved to the area 2 yrs ago, I needed an eye exam so decided, based up overall review…read moreratings to try the CP Eye Care. A student (who didn't seem trained or competent) read my eye pressure which took him several tries. Next, I saw the doctor who was very personable. After selecting frames, I was told that my TWO pair of glasses would be in within 10 working days/2 wks (which I thought was extensive - previous IL eye doctor delivered in a few days). I called a few times to check on them (never received a call) and was told that ONE pair was in. Asked the student which pair and he indicated that distance was in. Asked him when reading glasses would be in and was told within the next day or two. Picked up the "distance" glasses only to discover they were actually "reading". So I kept calling and could NOT get a definitive answer nor did anyone offer to check with the lab. Finally, I called and asked for the doctor (who was "with other patients" then never called me back until I called AGAIN and left ANOTHER message). He said he made a mistake with the order (yet never notified me of a delay) then the next day told me lab needed to reorder glass as it came in damage (I'm smelling a run around). Told him I wanted to cancel the back order and would never return to this provider. The next day all of a sudden, (he never mentioned my refund) and told me glasses would be in within a day or two. When they finally came in, NO ONE on either occasion sat with me to ensure glasses (which I paid $900+ for) fit correctly, I had to ask for a case both times and had to ask for an itemized bill (which I should have received before the order was placed). It would take a Philadelphia Lawyer to figure out the bill with all the ancillary charges on the bill. I will happily drive back to IL to my PROFESSIONAL and WELL-TRAINED optical office where they have their act together. WOULD NOT RECOMMENT!!!!

    Metropolitan Eyecare Center

    Metropolitan Eyecare Center

    3.0(4 reviews)
    32.1 mi

    Thank you to the wonderful staff at Metropolitan Eyecare Beecher for taking such great care of my…read moreelderly father. You really showed great compassion. He can see so well out if his new glasses

    My family had been patients of the St John location for many years, until Vision Boutique purchased…read morethem. (And Vision Boutique has been great.) The "lab" in beecher though.... Where shall I start? First, my prescription has changed more frequently in recent years. When the most recent prescription was sent to the Beecher location (Which now is in the back closet of a hardware store) they sent two sets of frames (one sunglasses and one every day glasses) to two seperate labs. Both pairs had to be remade multiple times prior to them ever shipping them back to Beecher, so it took weeks to get the sunglasses, and months to get the every day glasses. I have demanding hours at work, so I picked them up in St John, very quickly tried them on, they fit, and I went home. Over the following days, as I tried to get used to them, my left eye simply would not focus. I called them, and yes some time had passed, but the woman working behind the desk at Beecher was more interested in how much time had passed and was not at all interested in what the actual issue was. I went back to my optometrist to have the prescription checked, they verified that the prescription was correct. When they examined both sets of glasses they could visibly see that the optical center in both left lenses was too far to the right. (Mind you, I was never measured by metropolitan when these glasses were ordered.) So I went back to Metropolitan in the closet behind the hardware store, and again, the woman behind the counter was more interested in winning an argument than she was in taking care of the issue. She offered to send them back to the labs they went to, and again, I was not measured to see where my optical center was. It was blazingly obvious from her defensive attitude, and the fact that I was not measured that she would have most likely not have sent them anywhere, or sent them back to the labs with a post-it that said "please deny changes" or something like that, but that is only speculation. (How can a lab fix an optical center when you dont give them any idea as to where that center is, by having the patient put the glasses on, and then marking the lens to give the lab a clue...?) I have been in the healthcare field for almost 30 years, and it is incredibly frustrating, and disappointing that people like this are even loosely associated with healthcare, because there is no sense of taking care of people. They are only interested in winning arguments. My family and I are now looking for an eye doctor who is not associated, involved with, or in any way connected to Metropolitan eyecare. They simply do not care.

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    Metropolitan Eyecare Center
    Metropolitan Eyecare Center
    Metropolitan Eyecare Center

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    Warby Parker Willowbrook at Target - optometrists - Updated July 2026

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