This is a first, but I want to say that Preferred Restoration is definitely a company I would…read moreprefer. After sending a request for consultation, I sent photos and they evaluated the situation and gave me recommendations as to how to remediate the non-active mold on the ceiling of my garage. Any business that is honest in their dealings deserves 5 stars. They could have easily sent a person out and gave me the work around, but through their experience and expertise, they said, "this what we would do on our home" after listening to my concerns. Very happy with their level of service. Shout out to Hayley for picking up the phone and walking me through on a Friday before July 4th. Thank you.

One of the best contractors I've hired. We had an unexpected leak that damaged our kitchen island,…read moreand he was professional from start to finish. He handled the remediation, demo, and even gave honest recommendations for other contractors when needed. If you want a clean job and no B.S., give him a call. I had several restoration companies and plumbers assess the damage, and he was by far the most knowledgeable and transparent. I'll definitely be reaching out to him for any future projects.

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

I didn't end up moving forward with the repairs, but I still wanted to leave a review because Sam…read morewas incredibly responsive. He got back to me almost right away after I submitted my request and scheduled an assessment quickly. Ron, the technician, was friendly, professional, and took the time to explain exactly what the assessment involved and what repairs would be needed. Good communication can be hard to find, especially when dealing with home repair issues, and that alone made a great impression on me. I would definitely keep them in mind when I would need their services in the future.

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

I highly recommend All Pro Environmental Solutions. Hansel and his team helped us through a very…read morestressful mold remediation process and went far beyond the scope of work throughout the entire project. Hansel was extremely detailed, responsive, professional, and communicative every step of the way. He constantly kept me updated and always took the time to explain everything clearly. During the process, he even stayed late to help locate the source of a water leak, showed me video footage of the issue, and guided me on the next steps needed to properly address it. His honesty and attention to detail made a difficult situation much more manageable. I also obtained estimates from other companies, and Hansel's pricing was very fair and reasonable for the amount of work performed and the level of service provided. He also referred us to excellent companies and professionals to help with the reconstruction work afterward, including rebuilding cabinets and repairing the opened walls after remediation was completed. The work was completed thoroughly, and the property successfully passed clearance testing. I truly appreciate all of Hansel's hard work, professionalism, guidance, and care throughout this entire process. Highly recommend.

Very honest company, hard to find honest restoration companies but All Pro is definitely honest!read more

Highly recommend. Sayed from beginning to end did such an incredible job on a window repair and…read morefixing up stairs and front door threshold. It might be a little difficult to understand him but be patient because this man actually puts pride in his work and is super skilled. He confidently hung off my balcony / chimney to do needed work. He went up an extremely steep ladder at the side of my house. No fear of heights at all. His work is top quality and he guarantees satisfaction or he will return to make sure the job is well done. Will definitely call him for any future repairs.

I was given a great quote compared to a few other companies that I inquired with. Owner was very…read moreresponsive and came same day to fix our window. I would definitely recommend!

Watch out for the up charges!! they were recommending unnecessary work to be completed by them for…read morean exorbitant price. Buyer beware.

I called these folks as I needed to rent some air scrubbers and they were advertising next day…read moredelivery. And that's exactly what they did. Sam came down all the way from OC and dropped off a couple of these large air scrubbers. He advised to leave these on for four days and that would do the job. It did. The smells from the smoke, which were faint at this point a week and a half from the fire, were completely gone. Whole process was pretty easy and they came by and picked them up at the time they said they would. As for the price, I think it was reasonable. Would recommend, especially if you need this type of equipment ASAP.

My husband and I discovered major mold and water intrusion issues shortly after moving into our…read morefirst home. Finding Cenmar, Efrain and the rest of the Sparkle Restoration team made all the difference. Cenmar, Efrain and the Sparkle team approached the situation with a level of kindness, patience, and professionalism that immediately put us at ease. Every step of the way, he was thorough, clear, and most importantly--logical. Cenmar has a genuine passion for what he does. It's rare to find someone who not only knows their craft inside and out, but also truly cares about doing things the right way and supporting their clients through a stressful experience. We are so grateful we found Sparkle Restoration and would highly recommend him to anyone dealing with mold remediation.

We had a very stressful water damage situation, and Sparkle Restoration truly came through when we…read moreneeded help the most. Cenmar and his team responded quickly, contained the damage, and handled everything in a calm and methodical way. What could have been a chaotic and overwhelming process became much more manageable because of their experience and professionalism. They also have deep experience working with insurance companies, which made a big difference. They guided us through the process, helped prepare all the necessary documentation, and ensured we had the right evidence in place for a smooth claims process. Overall, this was a difficult situation, but their support made it far easier to navigate. I would highly recommend Sparkle Restoration to anyone dealing with water damage.