I am very pleased with Dr Mikaelian Andrew, he did the right diagnose, while an other doctor…read morerecommend an hearing aid. He was able to place a tube and helped to get my hearing back. His staff is very kind. I would definitely recommend dr Mikaelian Andrew he is very knowledgeable

An excellent Dr and very caring. He's seen my husband for many years and for various reasons and…read morewe're always so pleased with the care we've received from him. 5 +++ is what he deserves.

Terrible customer care and patient service by Yasmine Givens. My wife called to schedule an…read moreappointment and ask a few questions about a previous visit, only to be met with rudeness and unprofessional behavior. When she asked, "Are you having a bad day?" Yasmine responded, "Yes, I am, because I have to keep repeating myself over and over." After requesting to speak with a supervisor, Sylvia, she was given the runaround and never received a call back. This experience was completely unacceptable. We will not be returning to this facility, nor will we recommend it to anyone.

not informed to park in back of building because the front has two flights of steep stairs. I'm on…read moreoxygen and was extremely upset with this office Dr Lee I was unimpressed and even asked him if he was a doctor due to his questions. do not recommend

The doctor told me to get a blood test, but the lab wouldn't take my insurance for some reason. I…read morehad a blood test from my hematologist that I sent him a copy of in an email. Over a week went by with no response. Sent another email. No response. Phoned the office and the rude girl at the desk said that he doesn't do emails and that he is old fashioned, so why did they give me the email address in the first place. It appears I need to find a new doctor since the secretary won't tell him about my email or he just won't deal with it.

Dr Edwin Tseng has years and years of experience; and he has seen it all. To this end, he quickly…read moremade a diagnosis with keen intuition. I called on a Monday, and I had an appointment on Thursday. Dr T is very personable, inquisitive, and as to his "bed side manner," he could not have been more engaging and disarming. He took great care to me and solved my problem, that had an efficacious outcome. I don't understand the "negative reviews." I can speak for myself, and he and his staff are five stars.

I truly cannot say enough wonderful things about Dr. Jeffrey Feinfield and his entire team--this…read moreexperience honestly changed my life! For YEARS, I lived in what I can only describe as "sinus misery mode." Constant pressure, congestion, infections, headaches... and let's not even talk about the awful smells. I felt like I was on a never-ending cycle of antibiotics and steroids that just never fully worked. Then I found Dr. Feinfield--and everything changed. From the very first visit, he was kind, patient, and actually listened (which, let's be honest, is everything). He explained things in a way that made me feel comfortable and confident instead of overwhelmed. Now, I'll be honest--my procedure had a bit of a dramatic start because my infection was THAT bad (leave it to me to be extra ). But with the right treatment, patience, and amazing care, everything smoothed out. And the procedure itself? Way easier than I expected! The entire office is incredible--friendly, helpful, and they truly care. You're not just another patient here--they treat you like family And the results? LIFE. CHANGING. I can BREATHE. Like... really breathe. I sleep better, I have energy again, no more headaches, and those gross sinus smells are GONE (hallelujah ). I didn't realize how much I was struggling until I finally felt normal again. If you're dealing with sinus issues and thinking about seeing an ENT--DO IT. Don't wait like I did. Dr. Feinfield and his team gave me my life back, and I am beyond grateful. :) CG

I was considering a rhinoplasty at this office but when scheduling my initial appt and calling…read moreafter to discuss next steps, I had a bad experience with the woman working the front desk. She was short when I tried to ask questions around insurance / next steps. Dismissing me and making me feel inadequate which ultimately lead me to finding a different doctor.

Though the treatment was harsh, it was necessary and the doctor was kind and very patient, but…read moredetermined to get the job done properly. I had deeply embedded wax in my ear which was infected. It healed up nicely.

I was referred by my primary care to see Dr. Lee, about whom I've heard many good things. This…read morerating is for the staff and not for the doctor. Unfortunately, after two attempts at scheduling, I was unable to see Dr. Lee because I was turned away by the front desk staff for not having a photo ID, even though I had a written referral (so my visit was not a surprise), and a confirmed appointment. I am elderly and living in assisted living; I have severe visual and auditory challenges and it is difficult for me to get to appointments in the first place. I was not told that my visit would require photo ID. I no longer have a driver's license and I have not been able to get an ID from DMV yet but I am working on it. I do need this appointment but I don't know how to get in without putting it off another two months while I wait for a DMV appointment.

Dr.Lueg looks out for the details. I've had issues with my left ear for a long time. A previous ENT…read morehad made a diagnosis, but when I told Dr.Lueg and he thoroughly examined my ear, the previous diagnosis ended up being incorrect. I went in for follow up appointment the week after my first visit, and was very happy that some additional testing was ordered to see what the problem is. Now I can finally get some answers on what's been going on. The office staff is also very friend and easy to talk to. I didn't feel rushed or like they were just moving on to next patient when I was done.

During my physical exam, my doctor noticed a significant amount of ear wax buildup in my right ear…read moreand recommended that I use ear drops. After using them without success, I experienced hearing loss due to a complete blockage. Luckily Dr. Leug was able to see me as a walk-in without insurance. I had a wonderful experience and the front office staff was especially friendly and helpful. The procedure was quick and painless. I am glad to say my issue was completely resolved and would highly recommend anyone with a similar problem to come get a professional ear cleaning.

Dr G. Scott Voorman is a very good ENT. He has decades of experience, he is calm, rational, and…read moretruly listens, without interruption or minimizing the patient's concern. The ladies at the front desk are very kind, have a good sense of humor, and try to make patients comfortable. The Thousand Oaks practice is relaxed and you don't feel like an inconvenience. They take PPO insurance, and there are zero problems. Highly recommended!

He misdiagnosed me and stung me along doing a monthly nose spray for 6 months. Then, he gave me a…read moresurgery that I didn't need and didn't help for polyps. I had MRSA in my sinus cavity and he totally missed it. He's a bad a doctor.

I had polyp and turbinate reduction surgery yesterday, and the experience was beyond anything I…read moreimagined! Absolutely NO PAIN during the procedure!!! I was given one Percocet and one Valium to take an hour before the procedure, and he numbed the inside of my nose prior to the surgery, so therefore, no pain! His team postop was remarkably helpful and kind.

I have been a patient of Dr. Cohen's since 2023, and have in the past written a stellar review for…read morehim. Unfortunately things have greatly changed. I had a severe sinus infection, which I get on occasion. I have been suffering from sinus issues since I was a child. When I called his office I was informed he had no appointment for several weeks, but they would put me on a waiting list. I was never called back. I recently received a reminder notice for my "annual checkup" made the appointment. When I mentioned this to Dr. Cohen he was quite dismissive and explained to me that he is only doing procedures and I should be calling my internist for these type of issues. I was quite taken back since he is an ENT and that is what ENT's typically deal with sinus issues. The next day I called the office manager to make sure that what he told me was correct and I did not misunderstand him. She then explained the same exact thing he told me. In other words I need to find another ENT that practices what a ENT does, help patients with chronic sinus issues. I was very fortunate to find another office that has been wonderful and caring. Their office is incredible and they also have the ability to do full sinus exrays and spent a great deal of time with me showing me why I have these issues and have scheduled me for a balloon procedure which was very obvious from the x rays. Dr. Cohen is a great Doctor, but his new office practice is quite unusual.